The team did a great job fixing my car and also kept me informed along the way. Thank you for all of your help!!
Easy process, no hassle. Thank you!
Vehicle Make : Volkswagen
Great assistance and constant updates. Needed my car done by a specific date and they made it happen. Nothing to complain about whatsoever.
The repair on my car was done very efficiently and with no difficulties. All of the people were friendly and helpful. I appreciated the updates on my phone. I am pleased to have my car looking like new again!!
Very good customer service!
Nice job. Very happy with the repair work on our two vehicles that had hail damage. Thanks.
Customer service had wrong date and location scheduled but otherwise all was fine.
Butch made things right.
I would not trek out to Chanhassen, but MIGHT do it if Butch was in charge of the care of my vehicle.
car looks great
kept us well informed as they worked on our vehicle
friendly and helpful
Thank you for all your good work and for always keeping us posted about the progress being made on our car! Your communication skills are top notch!! ????
Vehicle Make : Range Rover
Great work and even done a day earlier. The updates were helpful and customer service was second to none. I would highly recommend your services to any and all.
When I went to pick up my car, the workmanship and detail were t less than acceptable. I had to point out more than a few things that needed to be addressed like doors that wet not closing properly, paint issues, unfinished areas, and a spot of adhesive left on my dash. Very disappointing given the fact that my previous experience was almost perfect. I waited another 30 minutes to have the issues addressed and then had to track down my rental car which was removed before my own car was ready, so I could get my personal items.
Completely satisfied wonderful people to work with my vehicle is so clean it looks wonderful thank you
The Abra Team was very professional and answered all my questions. The workman ship on my car was top notch.
Butch was great to work with.
Butch & his team always do a great job! The a not so good time....car accident....painless. Thank you!
ABRA did an outstanding job and my car looks terrific. I highly recommend them.
Excellent communication on the progress of the work being done. Very polite and informative
Well done, thanks for the great service!!
I liked that Butch kept me updated on everything that was happening. The automated text messages were unnecessary but hearing from butch in person was awesome
Thank you for your prompt service and for vacuuming my car! A very positive experience.
Very clean and very professional
Very good job. Car looks good as new. Team members are real motivated and coordinate things well. It was a great experience getting the car repaired here
Good work. Done on schedule, even a bit early!
Wow! The repair looks fabulous. You even blended paint over on to the other area of the car where there wasn't damage. It makes it impossible to see where the damage had been.
I also noticed a thoroughly cleaned car when I picked it up. Well done - nice touch. You folk at the E.P. - Chanhassen Abra are the best!
Ryan kept me informed about the repair progress. The work was done well and ahead of schedule.
Butch and Vita provided an excellent customer experience, and my vehicle looks perfect!!
Great service, butch was very nice to work with
Vehicle Make : Volkswagen
I appreciate that my car was able to be repaired a day earlier than estimated. Paint and body looks great.
Original estimate didn't change. Job was finished two days sooner then predicted. Professional customer service and great communication throughout the process.
They allowed me to keep my vehicle at there location after it was repaired while my wife was in the hospital at St Marys in Rochester, MN
Great work! Very happy with the quality of work and with the service
Everything was positive. No issues
Done quickly- well done
Vehicle Make : Mitsubishi
They were very friendly, but we had to bring my car in twice because the past want there by the time it was supposed to be. And I'm going to have to bring it in again for the same reason. It would be better if they could work on the delivery of parts. I did like the text alerts.
Butch is great and the staff made the Navigator look new again
I was happy that the work was completed so quickly.
Appreciate the updates and quality work.
ABRA auto body shop is doing great job.
Fantastic experience start to finish. Very satisfied customer. :)
Your team always does an very impressive job on my vehicles!
I'm very pleased with the quality of craftsmanship!
Ryan completed the work ahead of schedule and did a great job on the car.
Ryan was wonderful about keeping me informed of progress and made me feel comfortable that my car was in good hands. I also appreciated the administrative efficiency throughout and the ability to rent a car directly from the Abra location so that my accident had no impact on my time during a very busy graduation season for our family with twins graduating from high school and attending college orientations, etc. kudos to u! I hope I never have to use u again, but if I do, I know it will be painless!
Ryan was excellent, polite and quick he could not have done a better job!
Our experience with ABRA has been universally excellent. They are great to work with.
Butch did an excellent job (again). I have complete confidence in his work and he does a fantastic job of explaining what is taking place
This is an excellent team. I'm more than 100% happy to get my car repaired there! Thank you Butch and your team!
Our car still had issues with the running board and left rear fender. Although the team tried to address it just wasn't 100%
Scuff marks were left in interior. Exterior work done on car was a good job.
They're the best team. Excellent professional workmanship
Bruce is very friendly and helpful as is the rest of his staff.
Overall experience was fantastic and would recommend your services to others. Thank you for making the experience so easy.
The entire process was unbelievably easy. I couldn't ask for more
Great service, great job.
Courteous Professional Compassionate
Butch and team were great. Awesome experience. Thanks
Everything was very professional and speedy. The communication was terrific.
Keep up the good work and customer respect
Butch was extremely helpful and went above and beyond in my opinion!
Butch was thorough and very on top of the job. He kept me informed daily of what was going on with repairs. Customer service is just as important as a well done job. He executed both. Very happy. Thanks Butch!
Excellent service ! Butch and the team there were awesome ! Kept me up to speed on progress , etc .
Responsive & very communicative about progress & status
Very professional with great communication during the entire process.
Job well done with great customer service.
Butch wrote up estimate for my car: he kept me informed at every step and provided comprehensive information. Abra chan has worked on our cars before- always happy with service and price.
Best experience I've ever had with a repair service.
Service and Butch are a perfect 10.
I appreciate the updates, including phone calls and text messages, throughout the repair process. Thank you!
Everything was nice and easy no problems what so ever
Butch is awesome. Car looks great. Been coming to Abra Chanhassen for over 20 years and if necessary,I'll be back!
Great customer service! My car looks fabulous!
I appreciated the updates via call and text. Ryan was very professional and easy to work with.
Ryan was great! He assured I'd be taken care of throughout my experience with Abra. The work that was completed looked great and I received my car again in a very short amount of time.
Thank you for the professionalism! Keep up the great work!
Butch, Vita and Greg did an excellent job! Top notch work on my truck with only 7k miles on it and top notch service. Thank you! Steve Lillehaug
Ryan and butch were great at keeping updated with the status of the eepairs! Staff did really well on cleaning the inside and outside of my cat...another thing I don't have to worry about!
You guys were great! You certainly exceeded my expectations...thank you!
Ryan was great to work with. He went out of his way to correct a problem with the insurance paperwork when I picked up the car.
I am very happy with the customer service. The car was fixed nicely and also cleaned inside and out. Very detailed. They kept me posted on status.
Vehicle Make : Volkswagen
Excellent care to my car.
Great customer service! Felt very well taken care of!
Butch and his team did an Awesome job!! They did an outstanding job. They kept me up to date on the progress and they finished when they says they would. I highly recommend them!
Butch kept me well informed!
Very convienient and accomidating!
Ryan was great in communication. I would recommend your services to anyone. Nice job!
Great work! Finished early and even washed the car! I am very happy with ABRA service and will recommend them to others.
I was disappointed in the process taking so long and not having my car over the weekend.
Abra did the estimate 2 weeks in advance, Abra scheduled the appointment, Abra knew what parts to order but the repair was delayed because the part was not ordered earlier in the process
Professional, courteous, great communication, got my vehicle done on time. My vehicle was so nice and clean too!
Very pleased great communication
They kept me informed throughout the process.
Great job! Even cleaned the inside of my truck when all the damage was on the out side!!!
The entire staff was fabulous! They proactively kept me updated every few days. They dealt with my insurance company and made the process simple and painless. Thank you!
Car was done early without problems. Thanks.
Butch and Bill were great to work with.
Vehicle Make : Volkswagen
Butch went above and beyond
Thank you for cleaning the interior too! Great Job!
I received timely updates, my car was completed on time, and returned to me in beautiful condition.
Butch and all the employees at Chanhassen Abra great! !! Will use them again.
Car was done when promised
Great communication, car returned to me earlier than originally promised. Job well done.
I felt very comfortable dealing with Butch. All questions and concerns were answered. Excellent customer service.
Great costumer service & great job on repairs!
Vehicle Make : Volkswagen
Great team. Kept me informed during the repair process. Will definitely use Abra again.
Awesome job. Ryan was awesome.
Very good experience. Would recommend.
Car was treated well and returned in better shape than it went in.
Wonderful staff and service!!
Abra did a nice job on the car and were great about keeping me
Informed of repairs!
Bruce is great to work with. This is my second transaction with him. He is thorough and detailed.
Butch has always taken care of me. He communicates the status, costs, and what was done. Always happy with the service.
Butch and his team did a super job - very professional and courteous!
Great job on getting the repair done on time. Courteous staff.
The service was great- very fast and respectful of my time and repair looks great. I very much appreciated the car wash too!
Super workmanship. Can't imagine the whole experience being better
Very smooth and quick process. Ryan was very accommodating to me only being in town for a short period of time. He also took care of all of the hassle dealing with the insurance company which was very helpful and nice.
Loved that they washed and vacuum my car out!
Ryan went out of his way to get the car done and keep me informed
Thanks for a job well done
They are not trust worth.
Ryan did a great job. He went above and beyond and made my experience wonderful.
He always kept me in the loop. Best service I have ever received from an auto body shop! Keep up the great work!
Vehicle Make : Volkswagen
Nice work. Thanks!
I have been there many times and I am always satisfied! The staff if friendly and very helpful! I am always notified and informed on progress and status of the work being done. Thanks!
It was a great experience - start to finish!!!
Pleasant people to work with. Speedy service.
Kept informed on progress, done well, car clean at pick up
Awesome job! Thanks Ryan for going above and beyond! Best customer service I have seen in years!
Butch and his team were super friendly and did a great job. I was kept up to date on where my car was in the process and I felt Butch was very honest and helpful. I really felt he cared about what was best for me as a customer. I would not hesitate to recommend Butch to anyone. My car looks great and I am so happy with the work.
I thought they were going to buff out scratches on tailgate, too, but, they did not. I picked vehicle up after hours. Did not get to review work.
Otherwise, nicely done and cleaned inside and out.
Butch was very personable and curtious.
Wonderful work and the car is so clean too. Thank you!
all the employees are the best I've ever seen
Bruce and Josh were super friendly and informed me throughout the process. I'll refer others to this location.
I couldn't be happier. I feel like I have a new car again!!! Thanks so much!!
You did a fantastic job. We were very pleased.
The team was fantastic. Thank you for going above my expectations.
The whole experience and service I received was excellent.
Thank you for being so kind and taking good care of my car i would and will recommend you to others my car looks great you made me feel important keep up the good work.
The staff, especially Butch, were accommodating, helpful, and knowledgeable. The car was in excellent shape and it was also thoroughly cleaned, an added perk! Thank you. Jean M
Everyone was so nice and helpful. I couldn't ask for better people to take care of my car. I was informed right away when they found more damage and still got it fixed in a short amount of time. Very impressed!
Free loaner cars would be great. Otherwise I got the truck back much cleaner. Wasn't expecting that
I appreciate that I could bring my car in the day after I called!
Butch and Vita gave first class Customer Service A
Everyone was pleasant and professional at Abra Chanhassen.
Thank you for the fast repair!
We worked with Butch at the Chanhassen Minnesota location and it was a wonderful experience. Butch called me every day to let me know how the work was progressing. I will be telling all my friends about the great customer service he provided. My car also looks like new and they cleaned it inside and out. I couldn't be happier!! Thank you!!!
The entire experience was wonderful. I would highly recommend Abra.
The team did a great job on the repair and the added bonus was the clean up done. I feel like I have a new car. Great job!!!! ????????
Process was easy and job done well
David is great to work with. I came back to ABRA because I had worked with him previously and trusted him and you all did a great job.
Great communication. The service and repair quality exceeded my expectations!
Very prompt to communicate any changes and progress. The finished car repair is in good condition as original.
Fast and efficient professional service! Would recommend them!
Butch kept me informed as to the status of when the car would be completed and when certain parts would be arriving. The staff did a great job on the car; it looks brand new! We will continue to use ABRA in the future if needed and will certainly recommend their services to friends and family. Thank you!
Yes, Butch did his usual great job!
The inside of our car was absolutely filthy when we picked it up. Covered with a fine dust...
Thank you for everything! With the estimate to setting up a rental vehicle, fixing my damages and making my car look like new! Abra Chanhassen does an awesome job and the staff is great!
Great service. They were very good about keeping me informed all along the way. My car was ready EXACTLY when they said it would be.
Vehicle Make : Volkswagen
Fast service and great communication
Thank you for doing such a great job! My car looks great!!
Very convenient and friendly.
I had hoped the door dings on the right side passenger door would be complete gone. They are better and perhaps that is the best that I can expect without painting the door. The rest looks good, especially the hood,