Your team was so friendly and informative! You kept us in the loop throughout the entire repair process. When we picked up the vehicle, you answered all our questions and did not rush us even though it was close to closing time. Not to mention the car looked amazing when you were finished. THANK YOU!!
The service and work was done professionally with the final product good as new. Just as important was the friendly interaction with the staff. Nicely done. Thanks.
Everything was great!! And my car looks beautiful again!!
Abra kept in touch daily with me with calls and text updates about my Nissan Rogue. They did a wonderful job and Josh and the entire team were nothing less than courteous and professional.
Car looks great! You cannot even tell that it had been repaired.
Thanks for your professional demrnor and excellent service.
I thought my experience w/Abra was really excellent no hassle, quick, short waitng time in n out I would recommend ur service to others
Truly appreciate the updates on my SUV I will recommend you all to my friends.:-)
Great service ...
Everything went exceptionally well.
Looks great! I will recommend Abra to others! Loved my clean car when I picked it up too!!
The daily updates and status text messages were appreciated. The technician was courteous and answered all my questions. My experience with the front desk was interesting when I came to drop off the vehicle. When I entered the building she was on the phone, when she got off the phone she didn't give the greeting of the day nor ask how she could be of service. She looked at me and said "What insurance company?" I responded with "Good Morning" she said "what's your name?" I smiled and with my response she said "oh you're set up already.I thought this was a surprise" In short, if I had just walked off the street looking for the services you provide, based on the way I was greeted at the front desk I would have taken my business elsewhere. Please encourage her to.be respectful to all customers and don't assume anything.
From setting up the appointment to dropping off the car....everyone was kind and professional. We received text messages keeping us updated, and picked up our perfectly repaired car without a problem. Couldn't be happier. Thank you all.
Great people to work with. Kept me informed the whole time. I trust only them to touch my vehicle.
Fast, informative and polite