Excellent, reliable service. Staff is very friendly, accessible, and accommodating. I will definitely recommend Chadds Ford Collision to my friends and family. Thanks for your great work!
Everything went very smoothly and the car looked great when I picked it up. Didn't have to use my insurance, but they were recommended by my insurance company. They also worked very closely with the car rental company, which was really convenient. Great overall experience.
Good communication throughout the repair process.
It was a very good experience. Good work and communication through the process. The estimated time was exact. Thank you.
Vehicle Make : Volkswagen
Tom & the team made the inconvenience of a car repair painless. The rental service with Enterprise was hassle free. My 2012 VW looks good as new.
Everyone was great! They continuously updated me about the repairs. Highly recommended to friends and family
Paperwork was left down in engine bay. Car missing gasket around hood. There is cardboard stuffed in my grill to hold it up and there is a loose bolt in my hood so when I open it it slides up and down and rattles. This is VERY poor work for a $50k new car. I am not happy or satisfied and feel for a $500 deductible many shortcuts were taken.
Appears to be excellent Only comment would be to manage expectations on delivery timeframes better.
Great communications. Very cooperative. Everyone I met there is customer focused. Great quality.
Very friendly and delivered vehicle on time. Tom was very professional and answered my calls. We did not have a ride back home. I requested to drop my vehicle at home and he did it without any hesitation. Love their service. I would recommend to everyone I know. Thank you for your help.
The team at Chadds Ford worked with my schedule and made sure the job was not only done right but that the quality of the work matched to when I first got my car. The team did an excellent job and took care of my car.
Great customer service - nice and attentive staff. You were great about keeping us updated about the status of our car. Thanks!
Very professional and great customer service.
Very satisfied with the work that was performed on my truck.
The staff were all professional, communicative and friendly. I appreciated the regular texts updating me with progress reports. Hopefully I won't be in need of your services anytime soon but wouldn't hesitate to use you again. Thank you.
they rate a 10 in my book, very professional!
Tom Nestor was very professional and knowledgable. The office and entire complex was very neat and presentable. Communications were frequent and informative. Would certainly recommend to others.
They were really great to work with again. They are friendly and helpful to take care of your needs.