Really enjoyed working with ****. She is very customer oriented
Vehicle Make : Volkswagen
Service advisokelly was awesome, really on top of everything.
Superb service and a job completed before estimated time.. awesome!!
Thanks for a truly conscientious effort.
I would not hesitate to refer my best friend to you for work.
Steven was very polite and professional. Work was completed before he estimated. Credit to him and the team.
Everyone was very nice and attentive.
Outstanding service. Getting in was a little rocky, but your team just does such a stellar job on the work. I used your services in February (former vehicle) and now again in October (made my brand new vehicle perfect again). I would highly recommend service king to my friends.
Working with **** Johnson is a pleasure. She understood my situation, provided me with great options and coordinated everything so that I was without my car for as few days as possible. In the end, everything went well and my car was delivered on schedule. Also, the ladies up front we're very professional and friendly, making working with Service King a great experience. I hope to not need your services again, But if I do, I will not hesitate to come back. Thank you!
Great communication. Steve was wonderful
Quick repair, kept me informed, courteous staff, Enterprise was convenient and had good service
I was completely satisfied with the process .
Great team at Service King! One of the best experiences I've had. The daily progress message updates are helpful to understand the actual progress of the job. Fair prices and working with their customers are the trademarks of this company.
Loved how much they communicated with me on how it was coming along!
I am happy and satisfied with work completed on my Subaru.
I was completely amazed they went above and beyond service and the overall look of the car looks better than before even though the damage was to the rear of the vehicle they did a nice job on the whole vehicle
A guy who handled, I guess last name Jens WAS E N O M E N A L! ! !
**** was great to work with. She kept me informed & was very nice!! The girls at the front desk were nice also.
All repairs performed were done exceptionally well, looks better than before the damage occurred. Thanks!
The service and communication was superb. The daily texts on to if a daily call from Steve really did team a job well done. I am and will recommend Sercice King to all ! Thank you so much!!
I called and was set up with an appointment right away. They set up my rental, dealt with insurance and kept me updated all the way through. They even worked out a quick pick up doing my work break.
This is a wonderful professional team that we are fortunate to have settled in our neighborhood. Their work sets an exlemptory standard in auto body repair. My job was done to the highest of standards. My car looks new again. Thanks to all of you.
Very happy with service and work.
Friendly and responsive with timely communication
Would recommend Service King.
Steven was very professional and efficient.
our service advisor was so caring and easy to work with,that it made the whole process of repairing damage to our truck very comfortable.
The costumer service was great, everyone was so nice and inviting! The service itself was quick and worry free! I would highly recommend Service King on Bell Rd to anyone!
Service King was great to work with through the entire process. **** kept me very informed and up to date on the progess of my repairs and I even got my truck back two days earlier than planned.
Vehicle Make : Volkswagen
I have been very happy and satisfied with the quality of work that was done and everyone that was involved.
The text communication was helpful
Excellent customer service. They go above and beyond.
Job well done I'm happy customer special thanks to my service advisor Janee Hogan
so happy to get the The trip
Very friendly and professional service. Thank you for being so speedy!
Janee was knowledgeable and pleasant to work with.
Your representatives were very attentive and always helpful. I was pleasantly surprised by the number of updates I got on the progress of the repair.
The repair was done perfectly and totally to my satisfaction and it was even ready a day earlier than I had thought
**** was great! Thank you!
Interactions were very professional and repair workmanship appears to be of high quality. Very pleased with choice of Service King.
**** eas great at keeping me updated. It eas frustrating with the delays on party's from.BMW but she got me a rental car for a day and that helped a lot. The work is terrific! Thank you
A wrecked car is a negative, but Service King turned it into a positive experience! They treated me like I was their only customer always being caring, kind and considerate. The daily text messages with updates on progress I appreciated. The end result: Thanks to Service King, I have a perfectly restored car! It's like new once again! I am extremely grateful to Service King. I have already recommended them to others!
Great people especially Janee who is knowledgeable and wonderful to work with.
Great customer service... repair to my vehicle was done in a timely manner.... great work
Eric was fantastic to work with from beginning through the entire process. The work is excellent. We are very happy.
Janee was outstanding, as were the entire staff.
Everyone is always great. Enterprise on site is a big plus. Thanks.
Great experience from beginning to end. I'd never go anywhere else!!!
Your organization is top class. The girls behind the desk and on the phone were very helpful and friendly. Levels above normal service. Trained well, yes, but genuinely caring. My service contact was Steve. I can't praise him enough!! Professional without being stiff. Patient in explaining our car problems. Organized with the paper work. Respectful on the phone. Totally efficient and knowledgable about his work. A real pleasure dealing with the people who represent your company.
The work was done in a timely manner. The repair was done to look like anew car.
Everyone was especially courteous,Steve did a great job!! Thanks for being accommodating!!Peggy Howard
Everyone was very friendly and easy to work with. Steven surico was my service advisor and I thought he was really nice and helpful.
Love Service King! The text messages you send are a great customer service tool!
**** was polite and professional. She kept me informed throughout the duration of the repair. I would recommend Service King.
The service I received was by far the best I have ever had , Thank you for all your people do.
Appreciated your staying in touch with updates.
Service King exceeded my expectations. Thank you for your hard work and dedications to fixing my car and making it look brand new! Eric, **** and Steven have built my trust with Service King so I will be back when needed. Thank you again!!
Courtesy Respective Professional
As usual, the service was exceptional!
**** was a pleasure to work with and kept us informed with every step.
What a great, positive personality! There was no doubt that our car was in good hands.
I also want to mention what an exceptional representative Shylynn is for your company. Being the first face we saw, she put us at ease and we knew we were in good hands.
Both of these ladies gave us outstanding customer service!
I was very impressed with the daily updates. Service was exceptional!!
My second time using SK. Professional, perfectionists, and competent.
The team was very professional. They kept me informed and I could see that they worked together.
Thank you Service King for making an unfortunate experience easy & pleasant. Best customer service I have ever experienced.
Number one I have silver screw completely visible That is apparently holding the new bumper to the existing corner panel which was not necessary prior to this repair.
Number two the entire contents was emptied out from my gloVerizon compartment onto the passanger seat and the fuse cover was left ajar not sure why this would be be necessary.
Number three I appreciate the car wash.
Number four The paint color matches wonderfully.
Your team is exceptional. Love the text updates. Work was superior. Thank you very much.
Vehicle Make : Mitsubishi
Very fast courteous service!
You guys did a great job, thanks for been so professional.
Everyone was pleasant and helpful
I really appreciated the constant communication with Janee. She was professional and very helpful. My car was spotless and the repairs were great. I have been very impressed with Service King and really love how they make getting my car repaired easy.
I have had 2 cars repaired in the last couple months and both the body repairs have been fantastic! The cars look like brand new!
Amazing work and extremely professional.
Would definitely keep you guys in mind and any future repairs! Thank you!
My car looks amazing. Steven went over and beyond for me. Thank you thank you. You are the best. The technicians at this shop are the best. I cant thank everyone enough! :)
Steven and the ladies at the reception desk were great to work with!
**** was top shelf when it comes to customer service.
Very pleased with results. Definitely exceeded my expectations. Thank you.
Great updates and finished in a timely manner. Looks great
Vehicle Make : Volkswagen
Everyone was exceptional during my experience. From the telephone customer service, the women at the receptionist area and my service specialist (Steve) and people who helped me pick up my
Car,, ... Everyone was polite, informative and helpful. Obviously, this is the culture of Service King. I don't want to be back --- but if I ever need assistance with my car damage again, I'll be back!!! Thank you.
I am very pleased with the professional and personal
mannwr in which I was treated. Eric gets very high
marks. My repairs look great. Thank you for my
wonderful experience. I will recomend you to my
friends. Phylis Collins
I loved the text message you sent
I liked the frequent updates. Paint matches. No prob so far.
**** was OUTSTANDING. Very professional and kind. The car repair looks excellent. Service was quick too.
Eric was wonderful. It was a pleasure to work with him, as well as everyone in the facility.
I highly recommend Service King.
Fantastic customer service from the complete team!
My experience at Service King was fantastic. From the moment I scheduled the appt to the time I walked through the door to the completion of my car, I was extremely well taken care of. Very friendly service and I was kept updated during the entire time. Steven took great care if my car and the repair was perfectly done. Bravo!! Keep up the great service!!
Thank you for the quality repair and outstanding customer service
**** and the team at service king were super amazing!!
Great staff doing a fantastic job !! Couldn't be more pleased! Give Steve raise !
Miss matched gaps in panels and rf door sticks out away from body. Also scuffs in bumper
Loved the good communication!
You and your crew went WAY BEYOND MY SATISFACTION !!! I will recomend you guys to all my friends and family !!! Thanks sooooooo much !!! Your the Best ive ever delt with.... Keep up the goood work !!!
I was so impressed with Eric's customer service and the willingness to keep me updated the entire time. I am extremely satisfied with the work as well.
Janee was very informative letting me know each step of the process. The daily text messages put a smile on my face. Service King went the extra mile with regards to customer service. Thank you!
Eric was amazing throughout the entire process. Kept me up-to- date during the whole process. Would use them again for any future body work repairs. Thank you again.
The staff are very nice and helpful. My car looks great now too. I would recommend to anyone.
You guys were great and kept us up to date thru the entire process.....well done!!!
So impressed with not just the work, but the amazing customer service. Love the constant updates and I'm totally satisfied
Great communication and wonderful service! They talk you through every step so you are never wondering where they are with your cars repair. I would recommend Service King most DEFINITLY!
**** was great. Very pleasant and easy to work with. I appreciated her up to date communications and would not hesitate recommending Service King to anyone who asks.
The only thing I didn't understand is why the headlight(s) were replaced as they were not damaged. Other than that **** was awesome and the timeline was better than anticipated.
My experience was great. Especially ****, who kept me updated of the progress. Also, the girls running the front, who always answered my questions, on phone. Definitely would ne recommending this Shop, to my Friends there on Phoenix.
The customer servcke was great, **** was very attentive and helpful. A phenomenal job was done with my car. I am beyond satisfied with the work. I was worried my car would not look the same and would be slightly off, but it was perfect! I would definitely recommend service King to everyone else! Thank you for all your work.
**** Johnson was very thorough, prompt and professional. It was a genuine pleasure dealing with her. She represents your company in a shining light. Service King is extremely fortunate to have her in its employ.
Headliner had stains from cake grandma was holding and blood on ceiling liner.
Interior needed detailed. Scratches on front and rear bumper. With 7k in repairs j thought there would have been more attention to details. I'm sure they will correct everything. It's just an inconvenience. I had to drive over and meet my wife there.
Thy kept me up to date throughout the whole process.
This is my second experience with Service King - I do not go anywhere else. Best service ever!! Thanks from a very satisfied customer!
Stephen was great to work with!
Great! The text message updated were awesome!
AAA problems lad to overlong repair time, but Service King was great and even picked up a portion of my rental car.
**** was wonderful and service king did a great job on the repair! Would definitely recommend your services to anyone. Thank you!
I liked the ongoing communication and a great job was done!
Completed ahead of time and done to my satisfaction.
Opened my trunk later that night and realized damage has been done to a price that covers electrical connected to trunk hood.
Great service, awesome people!
I was kept well informed. My car was done early. My service guy was the best. Very happy with all of your services.
Professional know legible friendly staff
Great communication throughout the process.
Staff at service kings went beyond all of our expectations in meeting our needs in terms of getting our car fixed in a very short time, keeping us posted with the progress of our car,, and did an amazing job on the car, it looks like its new.
Thank you service kings.
It was an all around great experience. Car turned out great and staff was a pleasure.
Constant updates and very friendly workers who do good work. Highly recommend
Steven is awesome. Your repair techs did a great job.
Everyone was great! The girls at the desk were prompt, kind and very helpful. Steve was great and did a superb job fixing the car. The communication went above and beyond and was very much appreciated. Thank you so much!
Very nice staff that kept us well informed of what was going on with our vehicle.
Excellent service! My car looks like brand new!
We are very satisfied and thankful for all the help from the courteous staff!
**** Johnson: Service Advisor and the front desk staff were professional, courteous, and knowledgeable in providing customer care!
Everyone was really nice and professional
Eric was great. Kept me in loop and explained all details fully. Nice job!
No extra comment. Thanks for the good work.
Thank you for getting the repairs completed in the week allotted.
**** Johnson is wonderful to work with!
Looks like nothing ever happened to my car. This is my second car you worked on and I am very pleased how both times my car looked spotless. Thanks, guys and gals!!
Great communication with updates on my car!
**** and everyone were very helpful and friendly. Keep up the good work. It was my first accident in over 20 years and everyone there made it comfortable for me. Thank you
I received timely update on the progress and any query was dealt with.
Would totally recommend--thank you!
Excellent service everyone that handled the repair. I wish more companies offered this level of service!
Janee and **** were top notch! Excellent service totally exceeding expectations! Thank you! Jon
Eric is the best! Professional and courteous and informative and prompt!
Updates were appreciated and tending to and fixing a door detail (that the appraiser failed to note) when I came to pick up the car. Being able to drop off the Enterprise rental at this shop instead of driving over to Scottsdale was also greatly appreciated.
Awesome customer service. A pleasure to work with!
I appreciated the text updates! Service was great, the entire experience was painless!
Vehicle Make : Volkswagen
**** was great to work with. She stayed on top of the project and kept me informed. Always answered my questions in a timely manner.
I was very impressed by the professionalism at Service King. My car came back perfect and they even detailed the vehicle. Great experience!!!
Vehicle Make : Mitsubishi
Thank for making my vehicle look brand new again!
Very helpful and professional. Work was completed quickly.
Steve Surico is the best. Thank you Steve!!
Everyone was great! Thank you!
The work fixing the repair was amazing, but when I went to go pick it up there was water and a broken bulb in the lower passager headlight wasn't happy about that. But overall awesome job.
Janee was very professional and friendly
My car was ready a day earlier than anticipated at my request and I really appreciated it because I use it for driving for Uber. I was extremely satisfied.
Found them to be very efficient & very helpful to myself and also to my insurance company. My neighbor recommended Service King and I will pass on that recommendation. They made the entire process pain free from the time of getting an estimate, getting a rental car to picking up my vehicle when the repair work was completed.
This was the best customer service I have ever experienced. **** Johnson kept me informed of the progress and problems at least daily. Janee Hogan did the initial assessment and was incredibly helpful. I was so thoroughly impressed by your company that I looked it up to see if I can invest in it. Keep it up and you'll own the auto repair market. I am so impressed!
Excellent car service and customer service
Super job on our car! We will recommend you to our friends!
Great customer service, friendly staff and loved the text updates
Everyone was very helpful and gave incredible customer service!
There was a crack in windshield when I picked up that could have been replaced which is fine cause I was able to replace and when I picked up my gas tank was empty. I don't remember if it was empty when work started and I would have been happy to pay for the gas but picking it up on empty was very irritating
Work done in a timely fashion. The shop kept me informed via texts, with every step of the way. Very courteous people
The job was too easy .. Steven is the man of the day
Very smooth transaction from start to finish'
You should have **** Johnson train all your intake service reps. She is absolutely outstanding. I am a return customer. She is the reason.
Lisa was fantastic!
**** fantastic in every way
11 out of 10 high
**** and her team continue to do an outstanding job
Good service and fast repair
Eric was very helpful and kept me informed. I was very satisfied with the service.
Thought the final cleaning would have been better. Maybe I misunderstood the status saying it was being cleaned for final delivery. Windows were filthy and had not been cleaned. Communication and repair work were fine but that little detail missed expectation.
What should have taken 3-4 days took 2ans a half weeks.delay after delay after delay
The two people I dealt with were most professional and courteous. Text messages from Service King kept me informed and delivery date and time met my needs. This is the second time I've used their services and I would recommend Service King of Bell Rd to friends and family.
Very pleased with the service. Thank you.
Excellent communication about status of car, and time frame for completion! I definitely have to give a shout out to **** Johnson! Great service person! Knowledgeable and friendly!
Friendly, clear communication, fast, cost effective and quality work.
Still have issues not resolved
Happy with the repairs! Thank you
**** is the hommie g slice fo show!!!
Everyone was so nice!! **** was so helpful. We appreciate your help!
What I like most is they were in constant communication with me either by phone or by text message, that is something that I truly appreciated! In addition everyone was extremely friendly
**** was attentive and kept me updated with the status thru texts. Much appreciated this.
Great service. Great job!
your team did an excellent job in the repairs. In addition we really appreciated the text updates, we never had to wonder where the vehicles was in the repair process, your team kept us informed all the way.
I've had many visits to Service King. The staff is fantastic, always go the extra mile. That's why I come back!!
Outstanding work by the whole team.
Vehicle Make : Volkswagen
GREAT JOB AND SERVICE!
This is the second time I have had Steven as my service advisor and he was nothing but pleasant and professional...I was very pleased with my service and the quality of the work was superb. Thank you!
You guys were amazing!! Thank you!
Everyone has been wonderful
I am satisfied with the car. It took longer then promised but your Manager Scott made it right. I am happy with the results.