Exactly what I expected! Professional results from professional people!!
Appreciate Joey answering our questions and explaining the repair process
A great job and the staff was so friendly. A very enjoyable experience..
The staff was friendly and professional, especially my point of contact (I don’t remember his name), the service was quick and well done, and getting my truck back cleaned inside and out was a very nice bonus. I would request you get your phone lines fixed- I tried to call a few times and kept getting caught in a weird answering machine loop and didn’t get to speak to anyone. I would definitely use this service again, although I hope I don’t need it.
Friendly, helpful employees
Appreciate update text communication
Very professional and caring for customer's concerns. Will highly recommend to other. Thank you Service King!?
Joey at the San Marcos location was very professional and was able to get the repairs needed for my vehicle at a record time. Even though my situation was kind of a difficult one he stepped up and was able to get it done. I'm completely astound at what this team is capable of and would most definitely go back for any other repairs and refer this place to others. Thank you so much for the amazing experience.
Very in pressed with the work and nice customer service my wife's truck looked really great thanks guys
I appreciated the timely updates.
Joey was a great help. He explained what they had done to fix my car. He was very polite and helpful. Thanks, Joey
Everything was very seamless. The car looks great. My only comment is I don't need to get so many text updates. This is just a comment not a criticism. Thank you so much.
I don't normally do the surveys, but I feel like these folks deserve recognition. This has not been my first experience with a body shop, but by far the best. I was not looking forward to going through the process, however from the beginning Joey and the rest of the 123 Service King in San Marcos team were helpful, inviting, informative, and knowledgeable. If ever I need more collision repairs I will always go to them. I highly recommend using them. Thanks guys for all of your hard work and impeccable job done.
Very fast and very helpful. Joey did an ecellent job I'm very satisfied!
1st rate customer service. Very rare these days.
Joey is very professional; Service King has a real asset with him.
I will share my experience....
Joey was very professional and everything that he stated and explained to us during the process was on point. I really appreciated his professionalism and service.
Very professional and friendly. I felt like they really cared
Our service advisor was great. Our car was completed quicker than I thought it would be and she kept us informed all along the way. We are very satisfied.
Phone system has been broken for days...made over 60 attempts over two week period and never was able to reach someone. When I received updates on the repair process, phone connection was so intermittent it was impossible to understand the conversation.