Very informative and willing to answer any questions and kept me updated on the all process.
Vehicle Make : Mercedes Benz
Amy Schultz is awesome. Really sweet lady who has an eye for the details.
No one wants to have the need to deal with a collision repair company by choice. However, if you find yourself in that situation Service King is definitely who you want to deal with. My experience was awesome. I never had to wonder what was happening with my car. I was updated every step of the way. Nes was awesome and was extremely professional and empathic. He offered everything to make my process smoother. He took extra initiative to ensure all my questions were answered. Thanks for making a bad situation of being in an accident bearable and pleasant.
Drew was very polite, I was sent updates regularly on the status of my SUV. I was very impressed with Drew.
Amy was exceptional. She called me and updated me all the time on how long it would take and when my truck would be ready. The absolute best customer service I’ve ever dealt with she is great at her job. I was very impressed with the quality of work.
Very good work, fast and on time service
Was called everyday to ask about the insurance money and informed the staff when car dropped off we would pay when car wss done.
I’m very satisfied. Thanks a lot. I’m going to use your company in case I needed.
Vehicle Make : Mini Cooper
A great timely job. Informed throughout the process. Highly recommended to anyone needing service.
Awesome customer service and Fantastic job Thank you so much for making me feel important. I appreciate all the staff who contributed their time to serve me and my vehicle. I am so happy! Keep up the great work
Drew did a great job keeping us informed on the status of the repair.
U really appreciate the day by day update on my repairs. Service King employees were very patient and understandable to any questions I may have had. They will be my number one choice for doing repairs in the future.
The entire staff was amazing! Kristy at the desk and Drew who
Handle everything for me!
My experience and customer service provided was GREAT! I was kept updated throughout the entire process.
This was my first experience with Service King. With hopes of no additional collisions that would require this service, if I am ever in need of car repairs, I will be sure to return to this provider. The staff was friendly and professional, knowledgable and patient with all of my questions. You can trust they will be honest and transparent. I never had to call for an update because they regularly provide online status reports that help in planning the return of your vehicle. I am more than satisfied with the repairs, the price of the service was comparable to others, and the location was convenient. The service manager, Nes, went above expectations in making sure I was pleased and satisfied with their service. I was also pleased to see they support an initiative to hire former military members and their families. Demonstrates Service King knows how to leverage the talent of returning servicemen, and cares about the growth and vitality of the community they serve. Great experience. Thanks for the FOB battery!
I really enjoyed the experience unfortunately it was through a car accident but service king really treated me well and kept me abreast on all my cars actions of my vehicle