Everything was handled very well and with professional courtesy.
Body man Roy is the best!
Good job. Special thanks to Richard to comply with the Insurance company schedule.
I need to come back to get 2 things corrected. One of the headlights is not working and the license plate was not put back on the vehicle. Customer service was great I just didn’t notice these 2 things at pick up time
The tire was replaced but the wheel still has a big gash in it from the accident. I am not sure how that was overlooked.
Vehicle Make : Mercedes Benz
The only thing when I opened my trunk, there was white clay powder that was left after the repairs were complete other than the that, I’m very satisfied the Manager at this location, makes sure that your, completely satisfied!
I had an awesome experience!!
Great job. Completed earlier than expected. Car was nice and clean when picked up.
Vehicle Make : Mercedes Benz
Customer service was great. Kept me updated on the entire process
Extremely friendly, courteous and knowledgeable staff. I have and will continue to recommend Service King.
Derek at the Service King in Arlington, TX on Pioneer Parkway was phenomenal!
Very BAD Customer Service...rude front office lady....and Will was rude too. They have the skills but not the attitude to work there. Makes Service King look bad..even though the repairs were Excellent
Didn’t repaired a very small imperfection on the driver’s side of the left bumper, even if the damage was on the right rear bumper. Service king was painting the whole rear bumper anyway. It was a s very small 0.5 cm x 2 cm area, but it is very visible on a newly paint job. When I let the service advisor aware of it , he said because the damage was on the right rear bumper so they didn’t address it because they only did partial paint on the affected area only. What a lie!
The staff was great. Very professional.
Mr. Derick was so desrespectful to answer our concerns. Promised date of delivery was rescheduled many times. Incurred unnecessary costs and missed income opportunities because of the delay. The disrespect we have endured was the most painful one!!!!!
Everything was PERFECT! Fixed it right the first time and got my vehicle out on schedule.
Will was a complete delight not only did he fix my baby up .. he fixed it with plenty of time to spare getting me back on the road just in time for a big hunt for me.
Did great on my car repair and did it in a good amount of time.
The Van repair work by Service King was excellent.
My truck was half wash, they only wash it where the wreck was, the other thing is I told them that the plastic piece on my rear view mirror was missing and they said they going to replace it and never did. The other thing I got home and I walk around my truck and there were a long scratch on my truck that was not there before. And I put down my tail gate and there was alot of white stuff on the ends. I am really disappointed with thing repair.