The staff was professional and friendly. I was continuously updated on the progress of my vehicle. If had to choose a place to have my car repaired it would be with Service King! Job well done.
Very professional staff - did great work!
My car was complete before time promised and looked excellent. Dennis explained everything perfectly and was helpful.
Grate service from grate people.
Daniel at the Service King located in Pantego, TX was our advisor. Daniel was very knowledgeable, available and polite. We appreciate all that you all did and would definitely use you again.
Appointment was delayed by lunch time but overall experience was very satisfying Daniel my rep. Kept me informed the whole time and walked me through all issues that I was about to occur thanks very much but my wife has final say so about the car let her drive it for a day or two
You were quick, efficient and provided quality service. I will use you again!
Thank you for regular updates and finishing a little ahead of promised delivery!
Jeremy was a great help throughout the entire process He kept me updated daily I'm very thankful for him.
Loved the communication letting me know the status of my vehicle!! Great service!! Daniel was wonderful!!
Rolan and the whole Service King team were fantastic! Hopefully I won't have to use your service again but if so it will definitely be here and with Rolan.
Dennis Blevins made it so easy . He was so accommodating and explained everything in detail.
Terrible service. It took 10 days to make minor repairs. Also started my car without coolant in it causing the check engine light to come on.also no warranty papers given at time of pick up just an itemized bill lacking any details of what was actually repaired.
Great service by Daniel Vines
Service King is the place for car repairs! Excellent service, friendly people, great communication and repairs completed on time!
Everyone on the team is exceptional to work with. Thank you so much for providing great customer service and attention to details.
Stacy was very helpful answering all questions and I learned a lot about the process from estimates to types of repairs which will be helpful in the future.
Great customer service and honesty!
Love the communication while car was being serviced
I worked with Stacy and he was great communication about my vehicle. Thank you very much!!
The repairs were done faster than predicted and they kept in touch with daily text messages. I really appreciated that.
Dennis was very professional He exceeded all expectations
Dennis Blivan was very helpful and kept qme updated on when my car through out the whole process. The process for me was very pleasant and done in a timely matter. Thank you service King you did a terrific job!
Very Happy with the service received...Stacy was great to work with thnx
Car looks great.
Considering it took over 2 mos to get my Cadillac in because of the Storms here in DFW , everyone was Great .. They kept me in touch thru the long wait ... Then when they were finally able to work on her, my Baby came back in just days looking just gorgeous ..., thanks ya'll
My service technician which was Mr. Roland Bishop did an excellent job excellent customer courtesy and care I would rate him at a ten if you allowed me I would rate him at 200 that's just how great of a service he gave!!
Communication was great; I had regular texts concerning progress of repair which made the anxiety of car repair much easier to bear. Friendly, polite costumer service.
I will highly recomend you for car repair to friends and family.l am very happy with your services.
Seem like they did a good repair.
This was my first accident and this was an easy transition. My car looks Great and Nathan my rep was fantastic. Thank you so much for making an unpleasant experienc more tolerable. Thanks Shirley B
My fender is not installed properly.. And I have several door dings in my car that wasn't there when I dropped it off
Roland, did a great job keeping me informed about my truck. This was my first time using Service King and I will recommend them to friends and family. Thank you and your staff
Stacey Gile was great! He kept me informed about each step in the repair process.
Vehicle Make : Range Rover
The panels above my tail lights were not re-installed properly after being removed for the bumper repair and had to be fixed by another repairman, as they became loose while taking it out on the highway for the first time the morning after my SUV was returned. It was also brought to my attention that one of the brackets was broken on one of the panels.
Friendly, helpful service advisor. Willing to fix a minor detail to make me completely satisfied.
We are very pleased with the service that we received from Service King this time and also times in the past. We will always choose Service King when we need the kind of service that they offer, and will recommend them to friends and family. We especially appreciate that we are kept very informed about expected repairs and progress being made on those repairs. The texts this time were informative as well as enjoyable to receive.
My experience has been totally positive. I especially appreciated the updates that I received by text throughout. All the people who I talked to were very helpful. Could not have been more pleased.
The work on the car and customer service was excellent. However, I noticed grease smudges on both arm rests for the driver after I left the shop. That's not good. :(
Stacy, was nice, professional and helpful. I would recommend his service.
The team did a great job, however it took a little longer than I had anticipated.otherwise "Kudos" to you guys!
This was second time to have my car repaired at this location . Both times I recieved excellent customer service by Mr. Bliven
Vehicle Make : Mitsubishi
The text notifications are very helpful and convenient. The team was very professional and kind. Only thing I would say would be that there is a dent on the top of my trunk still.
Very satisfied with service and personnel was most gracious
This was my second time using service king and I'm pleased and satisfied with the work and friendly staff they have. I was kept up to date on what was going on with my car and my car was completed as promised.
The service King #2 is great, everyone is friendly and approachable. Kept me aware of what was going on with my repairs, and did a fabulous job.
Stacy was great, he kept us informed all during all stages of the repairs. We got our car right on schedule. Great service king rep
Everyone was very helpful and friendly! My car was repaired very quickly and I was very satisfied with the results.
Great Customer, on team member,Daniel!Great job.
I came in for bumper repair, and the bumper was fixed good as new, the chassis of the car was also cleaned to match the new part. Service king went above and beyond my expectations, even with the understandable delays.
While repairs took longer than expected, Charles was very responsive, and "expedited" things when family emergency meant we needed car quickly.
Great job, easy to communicate with!
Stacy kept us informed every step of the way. Thank you Service King and you're team.
Charles was great to work with!
very satisfied with all aspects of your operations, good two-way communication between myself and Service King Facility, realistic estimates as for repair window and completion of work. I am very much likely to use Service King in the future for any collision work. Mr. Blivens very Professional and genuine in his dealings with my person.
I was a bit taken by the fact that I had to make an appointment just to get my vehicle estimated for repairs.
Thank you Scott S
Great job. I am a repeat customer and have no plans to use another company.
Car looks great! Thanks for the job well done!
Service was excellent. Service King is the best.
Mr. Dennis war very helpful.
The service advisor was very nice. But the actual repair needs to be addressed.
The ServiceKing rep, Daniel vine, is the reason we were completely satisfied. He was very professional, kept us updated on the progress, got the job done in less time than we expected and most importantly treated us as if we were his most important customer yeah Daniel. And, the car looks great
Only problem long line to get rental, some help from SK would have been appreciated
Nathan went over and beyond our expectations to ensure our satisfaction. Any future needs for service by me, my family, or friends will request his service.
Friendly and helpful service. Wonderful job on estimate and explaining the work to be done. Good follow through once the car was dropped off for service all the way to explaining all that was done when I came to pick the car up. Thank you!
Thank you for the hard work you did to repair my daughters car. The bill even came out cheaper than quoted. Thanks!
Nathan was very professional. The whole staff was nice right down to the Enterprise Manager.
I feel like I had a wonderful experience. You guys had great customer service. I love that the car rental place is also right inside your facility. The employees were very nice and professional.
Great job very quick--thanks!
Service King absolutely exceeded my expectations. From beginning to end, the customer service was great. Stacey kept me updated with the progress of my repairs and did a great job of explaining everything that was going on. And when he was out on vacation he made sure to put me in contact with Jeremy who did continued the same high level of customer service. You truly loved up to your name. Not to mention the work done on my car was top-notch.
I always check online reviews on places before taking my business there. The reviews for this Sercice King were good and were what drew me in the first place. I will definitely leave a review reflectong my satisfaction with my experience.
Thank you for the daily updates and friendly service.
Stacy hike was helpful and responsive to met text msg with questions. He remained this way thru out the 24 days our car was in the shop. We liked this particular service king a lot
Dennis grrr8 to work with! Had other concerns mounting up with Dad in hospital with congestive heart failure, he already had symptoms prior to accident but wasn't diagnosed properly till recently. Thank yall for fine job!
Really liked being informed by text and phone calls keeping me up on the progress of the job.
Vehicle Make : Volkswagen
Having the car fixed was a good experience.
I particularly appreciated being texted daily about what was being done...and atime line for completion. Denis and the girl at the desk always seemed to have time for questions
I was rushed to pick up my vehicle but yet my vehicle not repaired to satisfaction. My hood and car is not aligned.
Vehicle Make : Volkswagen
Stacy did a great job communicating expectations and then, most importantly, delivering on those expectations! Process was smooth and results are great!
Vehicle Make : Volkswagen
Stacy Giles was great!!
My cover for the rear view mirror is missing. It was there when I left the car.
They were fast, also Dennis went out of his way to make sure I was happy. He showed me the car after the repair it had problem. Dennis sent it back immediately and had it fixed, so I was pleased with that. Also that had it as they predicted it to be ready.
Stacy kept me informed with play by play updates via text and phone call -- he even was able to get my car fixed up earlier than projected. I appreciated the professionalism and genuine care that he brought to my experience.
Nathan was outstanding to work with and kept me informed along the way. I will use this service king again because of Nathan if I need to!
We appreciate our project manager (Charles) taking the time to call us with updates.
Really it was a quick Experience. They got me in and out with a good attitude. Work looked good so overall I am happy.
I liked that I was kept informed on the progress of my car's repairs.
Great service . Well done
Stacy who handles my paperwork was very professional and nice and kind and updated me often and it was nice that I could get my car in the next day calling to get it repaired and it was ready in a few days and he told me Jose fix my car up and Jose did and excellent repair in paint job till all of them thanks
Great Service and friendly and knowledgable staff. Thanks for everything.
Great customer from Dennis , from the first day I drooped it off until the pick day , which was a day early than planned
I am thankful Charles was in charge of the repairs from start to finish. I had as solitary no worries and am pleased with the results. This was my first experience with Service King. I would recommend this location and Charles to others.
Great communication texts as well as calls.
Best agent ever courtesy proffesinol thural
Helpful, informative Charley Suggs was available and on point.
Dennis was professional, patient and friendly.
Dennis was very detailed with what he and their team would do. He explained what to expect as far as repairs. I took the car in Wedneaday and had it back Friday. They handled everything with State Farm. Very pleased.
Keep up the good work and great customer service.
Service King did an excellent job in repairing my vehicle. It looks like a brand new car!!!
Vehicle Make : Volkswagen
Excellent job on all accounts...my service liaison Dennis was exceptional...I will use service king for all future issues...
Very happy with the customer service I received !
Great customer all the way from the tone I walked in the door to leave. My vehicle till the time I picked up my vehicle I sldo liked the text messages with the updates during the process yes I will recommend service king and this location yo others !! Very happy with my service !
Thank you !!! Dennis and everyone involved !
Great customer service. Job done as promised. Dennis went above and beyond with additional service on rear break light replacement
Very very satisfied with customer service and work done at Service King. I'd recommend friend & family to come here for all vehicle body work repair... Thank you very much
Trunk was full of sanding dust, communication was poor. Tape residue and junk left all over.
Dennis was professional & got our car repaired in a satisfactory & timely manner.
Stacy showed great customer service, and I will recommend this Service King to anybody.
Good customer support in the front office. Good work in the body shop.
The service was very good and done in a timely manner.
Very quick and efficient.
We were treated well. The service tech listened to what we wanted and handled. The repair was done quickly and right.
The communication about the progress on my car was excellent!
Absolutely beautiful repair work! I was also highly impressed with the interior work to accent the entire repair. I also appreciated the many texted updates on the progress. Not to miss the fact, the work was completed Ahead of schedule
Very informative. Pleasant experience.
Thank you so much Mr. Dennis
I'm really satisfied with the service, they kept me updated with everything that going on with my vehicle. It was a easy and rapid service they gave. Kept it very simple and ease my mind a lot.
Excellent customer service ..... Courteous and we were kept well inform with updates
Thank you for the excellent work
Not satisfied, it went back! My concerns were not addressed! The ones you could see were, however, the brakes were my main concern. Apparently, he never even told Farmers about that. The car looks nice, but I had lights that didn't work. I got pulled over on a foggy Monday morning for no lights. Took it back and he said the work, I said only on the high beam, anyways a lot of back and forth later....the lights work! They don't turn on how they use to, not sure why not, but they work. Too many things to mention, not enough time or space to type!!
Kept us well informed, did what they said they would do, job was well performed and it was on time.
My experience with service king was great! Dennis was very informative and pleasant to work with. I will definitely be recommending service king
Nicely done in a timely manner. Thanks
Stacey was wonderful. Went beyond. Tge call of duty!
He is a keeper????
Charles Suggs, our service adviser is the best! Very professional and explained everything in detail and answered all our questions
Great job by Charles and great job by the team. Our car looks great!
Service king did an amazing job repairing my car to like new. Stacy was helpful and always kept me updated on my repairs
Everyone was very kind. Dennis Bliven is a very attentive and polite person. The receptionist is also very good. Both are assets to your company.
Service was professional, fast, and very efficient. Stacy was very friendly and thorough explaining the details of the process and keeping me updated.
I thought they did a great job. Stacey was wonderful and kept me informed every step of the way.
They did a great job overall. My car looks great.
Nathan was great and made sure we were informed every step of the way.we will definitely use service king in the future.
After gettingy home with my vehicle noticed like 5 very small spots in the paint so i called the rep back and told him he asked that i bring the vehicle back on Moday this is an inconvenience for me cause i have alreadt turned in the rental car
Billy did a great job to get everything worked out and seeing the job to completion. Thanks!
I really enjoyed working with Billy.
This was the easiest car repair I have ever experience d. From the start eveyone was extremely friendly and made me feel at ease. Stacy made this stressful situation, turn into a pleasant one. He kept me updated daily, with every step they took in fixing my car. He explained everything from start to finish. He was so patient with me in all my questions. He made me feel like a customer, not just a number. Service King is lucky to have such a professional and friendly employee. If I ever have the need again for this type of car repair, I will certainly come back to Service King.
Charles really helped me out a lot with my repairs. Keeping communication with me every step of the way. Saving time by pre ordering parts, due to my paying out of pockets for my rental. Many thanks to you, Charles!
Very pleased with your service! Your text message updated totally rock! The guy who helped me was great!!
Everyone there was very helpful and friendly.
I was impressed with the level of service I received.Very plessed, would highly recommend them.
Totally happy from start to finish.
just wanted to say great job guys keep up the good work
2 items not fixed that were requested to be repaired. Minimal/no contact regarding these issues. Another scratch was left & not addressed or repaired. Stated completion date was Fri 1/22, was not actually completed until Thrusday 1/28. Would have made other arrangement with rental car, as I had to leave town for work.
Vehicle Make : Mitsubishi
The customer service rep was really nice.The service team kept me up to date consistently through entire process and the added convenience of the rental on site made the experience even better. Thanks Service King:)
When I went to pick up my car I noticed my little figures that I had glued to my dash board are gone I took my car in to replace the bumper not to mess with my dash board when I let the guy know about the figures gone he said he'd look into it, that it would be around 6oclock when id get a call back, yes he did call me back to let me know that they didn't find anything and would have a manager call me back on Monday I will be waiting for my call...I know they may be little toy figures but they were my toy figure that were took from my car that my kids gave me. Yes I'm pretty upset about the situation and then to be told that a tower almost took my car mistake it for another wasn't what I wanted to hear. I really do hoe that this matter is taking care of thank you
From Andrea (?) at the front to Nathan the entire experience was professional and expeditious. Well done Service King, you knocked this one out the park.
I would say everyone was very friendly and wanted help. Great service
Great service and attention to detail.
Excellent customer service & completed the job very quick.
Went above my expectations. It was easy & pleasurable experience. Thank you
I will use Service King again without a doubt. Nathan went above and beyond to make me feel like it was safe to leave my car in his care. He remained in contact with me each day of my repairs. He even got it ready in three days! I appreciate his consideration! The work done was flawless.
Great job fixing my bumper.
Vehicle Make : Volkswagen
Stacey kept me up to date with all the repairs- I had a great experience
Excellent job, excellent service.
The staff were wonderful. I was given a status updates along the way. They answered all my questions. The car repair was completed faster than i thought. The staff at Enterprise Car rental were great! They were really nice. I would use service king again. I would refer people to this particular location. Dennis was great.
Great job my car looks really good.
I am well pleased with the repairs done to my 2007 Honda Civic. I was shown nothing but the utmost courtesy, kept well in the loop regarding progress, and knew what to expect through the entire process. God willing, I will not have need of significant car repair in the future; however, I know where I would want the car repaired should the need arise.
This was a pleasant experience for me. I was kept informed about the status of the repairs of my vehicle and the completion of the repairs was on schedule. My Service King representative, Mr. Stacey, was very helpful and professional. I would recommend Service King to anyone.
Everyone was extremely pleasant & helpful! I would rate it a 10, job well done.
Great service Charles was fantastic Kept informed at all
times Went above & beyond to help me. Thank you!
My vehicle was repaired in a very short timely manor and Denise was a pleasure to work with. Very good customer service.
Everyone did a great job!!! Keep up the good work.
Get guys and they got the job done with my dumb **** insurance company which did not cover the alignment or camber kit so they paid for it because they said I needed it regardless. I would not choose any body else to do more quality work then service king.
Dennis was extremely attentive to my needs on fixing my car and was always keeping me updated on its progress. Service King did an excellent job repairing my vehicle.
Even though my car was involved in an incident, I had a great experience with your company. Professionalism, quality and exceptional customer service were at the fore front of my visit. My car looks just awesome! Thanks Service King!
Great service. Finished work in a timely manner and kept me informed of the progress. The final work looked great.
Job was very well done but the back seats and interior was very dirty
Couldn't have asked for a better experience. I was in and out in a matter of days, I received daily text updates of the status of my repairs, and the staff was all very friendly and professional.
The team was absolutely awesome, very professional and friendly.
Vehicle Make : Mitsubishi
Appreciated getting the frequent updates on the status of my vehicle.
Mr. Bliven is great. I trust him. He was friendly and kept me informed. I will always bring my car to this specific service king and recommend it to friends and family.
Very friendly worker, and did an outstanding job of letting me.know what was going on with my car.
The service desk attendant was warm and friendly. They took my car in for repair, I was communicated wirh daily by Stacy Gile as to the status of repair on my Toyota up the the date I was informed she was ready and wanted to come home.
Great service and communication. I was well pleased with the repairs she looked like new.
I'm a very satisfied customer.