My vehicle looked like new! It was repaired and clean. Thank you so much!
Thank you for the kind service, fast and great work on my car. I would highly recommend you to anyone needing auto body work.
Very responsive. Quick estimate. Easy to work with. Job finished in a timely fashion. Friendly but business like staff. I would take my vehicle there again and recommend to others.
the total experience was so professionally handled from start to finish, including the car rental with pick up shuttle to rental car delivery back to rental office; a totally professional service from start to go. Thank you Carstar Jerry Rhynes for your personal and professional service.
From start to finish, GREAT JOB! Jennifer and Andy great job as well as the rest of the team. Car looks great and will always recommend you guys.
The hatch door had a pretty good dent. The Carstar team took great car of it. The repair was completely done in 3 days and there is no indication there was a dent. It looks great! The cost was reasonable for the work. Fabulous people that are professional, responsible, helpful, and considerate. Awesome job! Thank you!
The manager was so friendly and professional, the work done on car was impeccable- looked brand new.
Andy is the best. He gave me good info about filing insurance claim. The car looks great. I'd come back anytime.
Vehicle Make : Mercedes Benz
Woody's / Ballantyne referred me to you so I posted the following to their website. Thanks for your excellent customer service and repair work.
A few weeks ago I called you for a collision repair shop recommendation and you confidently suggested Carstar Jerry Rhynes Collision Pineville - ****-****-xxxx - 12629 Downs Circle - Pineville, NC 28134. We just picked up our Mercedes SUV and the repairs were perfect!
In addition to their quality work, their customer service was exceptional. They kept us regularly updated on the repair status; delivered the car on time; and helped us return our rental car.
You may confidently continue recommending them to your customers as I will to my friends.
Andy and the staff were amazing! The car looks like it’s new and the customer service was second to none! Everybody should send their business this way. Incredible work and even better customer service! It’s a first class operation. I will be sending all of my business to them as I am an insurance agent. Just ask for Andy. He will take care of you!
Service was thorough, courteous, reasonable and timely.
Car repair was perfect and it was delivered before promised and under estimate - great experience.
Friendly staff. Professional and continued to provide updates on my vehicle. Highly recommend .
The repair was done very well and I am completely satisfied with it.
However, upon picking up my van, as usual I opened
my change tray to empty my change. To my surprise
the spproximately $3 plus in change was
entirely missing. I told the lady working there
Although the amount was small I told the lady signing there
and she reimbursed me $5 although I didn’t
need it. Needless to say, I do not trust ever
going to your shop again. I will also tell my
friends to make sure no valuables are left
In their cars if they leave them with you.
Everyone was very helpful throughout the process from estimate to repair. My only glitch was that I was not contacted to be told that it was not returned from alignment on time to be picked up at the scheduled day/ time. Otherwise, it was a smooth process.
I like the fact that you kept me updated with emails. Communication is key. Good job, thank you.
Your repairs of our vehicle were flawless.
the vehicle looks brand new
Thanks for your help
Finished the job early and was done right
Fabulous experience from start to finish. Y'all made it really easy!
Thank you for fixing my car in a timely manner and with great quality