From start to finish, one of the best service experiences I've had. Professional in every way. I liked the texted updates as well as the personal phone calls to keep me informed. Looks like the job was done correctly and it was completed early. Great job.
Excellent service. Jeremy (Jerome) kept me informed and helped accommodate my needs and schedule. So very much appreciated. Made a very "inconvenient" experience very easy and manageable. Thank you!
I was very impressed with jeremy and all the communication to keep me updated. Thank you for the professionalism.
Once again they have done an amazing job on my rear bumper. I also had a steering wheel cover and they put that on for me. Also washed my car for me. I would recommend them to anyone. Thanks again service king for the great service
This was my first accident so I wasn't familiar with the process. Jeremy was the person I went through. He kept me updated the entire time, explained things well, and made the process so incredibly smooth. I've been telling people what an amazing job you guys did. Thank you!!
Great customer service and friendly staff. Thank you!
Except for the right front corner, which wasn't part of the repair, it looks like a brand new 2003 Grand Marquis. ????
Don took great car of my car it looks perfect again! Areli was just a button to talk too!!
Don was amazing, his professionalism and kindness made this a first class experience. The quality of work is perfect! Best auto body experience ever!
Truck smelled a little bad when I got it back but no big deal, everything else was spot on and customer service was excellent. Will definitely be returning for future repairs.
Robert Workman handled my case, called me every two days with an update and was very kind while answering my questions. By far the best and most helpful person I have deleted with through the car accident experience.
Job was done as I was assured
Vehicle Make : Volkswagen
Job well done on time!
Great communication with me throughout the process. Excellent job on fixing my car.
Great service and wonderful staff
Excellent job and customer service!
Excellent job.Level of service was outstanding.Don was terrific.
Excellent service car looks great. Jeremy kept in touch daily informing me of progress. Whole operation was very professional.
The people in the office were so helpful and friendly. I appreciate being informed on the process. Jeremy was a great help!
Car was delivered on time and looks new. Detailing was excellent!!
They do a great job and I always use them for any repairs. Efficient and staff keep me posted on a regular basis.
Jeremy was great! Very friends and good communication.
A crappy situation made pleasant by the unbelievable custumer service. Thank you!
Jerome was excellent to work with. The quality and service were top shelf. Thanks Jerome & Service King!!
The staff is friendly, courteous and kept me updated on my car both via texts and personally. Jeremy and Noel went above and beyond to make sure I was satisfied with my repair.
Very happy with the work and service from Jermey.
All staff kept me 100% up to date on the progress of my repairs at all times, and dealt even handedly with my insurance company hreater than that of my expectations. Thank you Noel and John!
Client for Life
The professional staff and workmanship of the repair was exceptional.
I got updated on where my car was during the repair process.
I recommend this Service King shop
Robert did a good job on our car and kept us with daily reports.
Very pleased with both vehicles we brought in for
I appreciated the progress updates thru texting.
Very courteous & professional staff
Awesome work , prompt, polite, as always!
Everyone was very friendly and extremely helpful. They turned a normally stressful situation into a surprisingly pleasant one. I'd tell anyone needing to have their car repaired to use Service King. Thanks again!
Don, was fantastic at keeping me up to date on my vehicle repairs. I am very happy with the work done on my car.
The updates were appreciated. Good communication.
I was thoroughly satisfied with the service I received and would highly recommend your service to friends
Jacques De Beve
Did great job on repair. Ahead of schedule.
Good customer service.
Jeremy did a good job of keeping me informed.
Job well done & ahead of schedule. !!
Service kind provided amazing service when I had to take my car in. The experience was headache free and I am so very grateful for that.
Jeremy was incredibly nice and professional! I was always swear of the status of my car's completion which I loved. It is so nice to work with people and places like Jeremy and Service King. Keep up the great work and thank you!!!
Thank you so much. The repair process was completely stress free! It was nice to be updated on the progress and status of my car. I am completely satisfied and while I hope to never be in an accident and need repairs again, if I am I will be sure to bring my vehicle here! Thank you again!
Awesome service. Always communicating. Thank you
Working with Service King has been an amazing experience. It was really easy to work with your staff and get in contact with them in regards to any questions that I had. I knew that my car was in good hands and that I didn't have to worry about it. Jeremy is amazing and I'm glad I was able to work with him on getting my car fixed and better than ever. He really goes above and beyond in regards to customer service and repairing cars.
Thank you so much to service King! I would definitely recommend this location to anyone and I would trust my car with you guys again.
Vehicle Make : Volkswagen
Jeremy was great !! Friendly and helpful. I will recommend Service King to anyone needing these services.
Thanks for understanding my concerns with my vehicle
Absolutely wonderful service and quality repairs. Great updates and an extremely friendly staff. My repair was fairly difficult and they still finished my car a week ahead of schedule and it came out perfectly. I would highly recommend Service King to anyone that needs an automotive repair.
Great looking repair with early service delivery! All communication very professional. Couldn't have asked for a better experience.
Jeremy was great to work with. I was extremely satisfied with the work that was done.
Everyone I dealt with was very friendly and helpful. I was kept up to date on the progress of my vehicle. We are very pleased with the finished job!
Noel was very understanding of my situation and expedited the repair process. He is extremely customer focused. Thank you Noel.
Delivered on date promised, despite the misleading text message.
You guys are great. This is my second visit in the last 12 months. This time the accident was not my fault. Jeremy & team took the stress out of getting my vehicle repaired. And when it was complete my car looks fantastic. Real nice.
Don Blanchard kept me informed about my ca's repair process. Don was very helpful. I have always appreciated the skill shown in repairing my car. My car is three years old. When I picked it up today it looked like a new car, thanks to Service King employees. Terry S
Awesome job team. Jeremy was especially helpful!
My car was completed ahead of schedule. I was very impressed that I was kept up to date on my car's progress
Great communication, great and kind service and quick service! Thank you!
I was very impressed with the constant updates and the repairs were great. The best part of the whole experience, however, was the amazing customer service! Thank you????
The car looked great when we picked it up.
John grey was absolutely amazing to work with. I am very satisfied with John and service king! I give you A and 10 star!!!
Quick work with good quality. Customer service is exlellent
This is the 2nd time I trusted Service King for my collision repairs, the first time at this location. I am extremely satisfied with the service and the level of care by this organization. The Manager, Noel, and my service representative, Jeremy, were professional and available to ensure all of my questions were answered and Kathryn kept me up to date consistently. I am extremely pleased with the level of service and commend Service King as a quality employer on customer satisfaction. Your training and leadership of employees is top notch. Thank you again.
Jeremy Hagedorn was great. I am very happy with the work he had done. He delivered the car ahead of schedule. Very impressive. The car looks just like new. Thank you
John is fantastic! He really listened to me and was extra helpful in every way!
Jerome/Jeremy was a pleasure to work with. He did everything he said he would and even washed the car and wheels before sending the car home. I would refer Service King to another and return for service if needed. Thank you. In the future I would suggest NOT sending a request for input ON A SATURDAY MORNING AT 7AM. It woke me and my dog up on my only day off. That was short-sighted and inconsiderate.
Jeremy was great! Awesome service!!!
Service was good, thank you
yes, but the damage was minor
A job. Car looks great. Super job done and the extra effort of detailing it inside and out was a great touch. Don Blanchard deserves a big raise. I will definitely recommend SK to our many associates at our 7 companies.
My car was finished ahead of schedule- I am thrilled!
Don was very accommodating and kept me updated on a daily basis.
Vehicle Make : Volkswagen
Jeremy was a perfect representative for your company. Good, fast service, leaving me feel glad I chose Service King! Thanks for the updates of my cars progress. I would highly recommend Service King!!
They did a great job repairing my truck. I would use them again.
Quality efficiency and communication were outstanding much appreciated will be back when we need more serviceand will highly recommend you to others
Awesomeness work thank you
Service King was top notch from start to finish. We are really impressed by the workmanship and the excellent customer support. Highly recommended.
Service was excellent. Outstanding.
The service was excellent. The staff were very nice and helpful. The communication was exceptional.
John Gray was great rep for you guys. Process was smooth and product looks great!
Vehicle Make : Mini Cooper
Excellent. Well done!
Jeremy was great! Kept me informed the whole time!
Excellent all round service and workmanship from first estimate/viewing to pickup.
John is great and the shop provides lightning fast service
Very good service and updateson how the vehicle was going.i am very satisfied.i would recommend service king to any one I know.thank you all at service king.
Great experience, fast and friendly service
Excellent crew. Had my truck back in 4 days.
This team is the Best! I looked up places for hours..there is a reason they the most highly rated Service in the valley. Highly Recommend!!!
Awesome service! Kept us informed and up to date on the status of our repairs in progress. We will trust Service King with our future vehicle repair jobs based on the excellent customer we received.
The service was great! There were a few issues in the process but they made sure to take care of them right away and make up for it. I received daily updates and when everything was done they even delivered the car to my home. Jeremy and Noel were awesome!
Extremely satisfied everyone was very professional and courteous
John my service advisor was extremely helpful and communicated process amazingly
Will certainly be back if necessary
Great job overall. Jeremy was excellent!
Loved the daily updates. Thanks for excellent service.
Don was OUTSTANDING!! 10 out of 10!! Thanks for being a great company!
John was awesome - very impressed with his high level of customer service. Thank you John!
Excellent service. Great job of keeping me apprised of the progress.
I was totally satisfied and impressed. John grey was extremely helpful and professional
Don and the manager went above and beyond to make sure my Grandmother got home after picking up her car! The manager drove her home! Repairs look great as well. Thank you.
Finished early and very helpful.
Rachel is quite possibly the most impressive human being I have ever met! Great service and communication by John as well.
They always do a great job. I love being kept informed and they are always done early. Everyone is friendly and it is a very inviting environment.
The best experience I have ever had with any repair service company. Super friendly and they went the extra mile to have my truck ready before the date promised.
Fantastic service. Quick with good communication. Would highly recommend Service King Scottsdale to anyone in need of a car repair.
Work was completed ahead of schedule and staff was polite throughout. Workmanship very good!
I was very happy I think that you guys have lived up to your promises have the car done early kept me informed of everything and I would recommend you highly this is the second time or third time you've done a car for me thank you very much
John was courteous, informative and ahead of time!! For a situation I didn't want to be in, he definitely made it better , and my car look better then It came in at.
Excellent service. Vehicle ready ahead of estimated date. Nice job. Thank you
The work was done almost a week ahead of schedule. This was a huge relief as I was paying for a rental out of pocket. Definitely saved me a lot of money.
Vehicle Make : Volkswagen
The team was fast and friendly. The text updates were great and getting my car back before I expected was a welcomed surprise. I would recommend them to everyone I know that needs quality service!
Jeremy was amazing through the whole process. Constant updates on my vehicle and his care and concern for the situation made me feel at ease. Truly awesome experience thanks to Service King and Jeremy.
John is stellar at his job. He kept me well informed and met promised delivery date. Very impressive.
The service is awsome and very informed throughout the entire process. I would very very very strongly recommend the awesomeness of Service King.
Everyone there I came in contact with were very nice and helpful. I received a text everyday keeping me updated and my car was finished ahead of time.
Jeremy you was fabulous! He kept me in the loop daily and made things easy and seamless. Was very personable and made me feel safe my car was in his hands! You have a great employee in him!
Car looks awesome and service was great with constant updates. Thank you!
Amazing service! Loved the text message updates. And the car looks wonderful. Thank you VERY much!
Vehicle Make : Mini Cooper
Don took care of us and delivered before the expected date!
I can't say enough good things about Service King. Both my car and
My wife's car were recently taken care of there. Work was impeccable, done on time.
Don was very pleasant and professional. I was able to drop off and pick up my car with no disruption to my schedule. The work was finished ahead of schedule. I was updated throughout the whole process and my car looked great afterwards. The whole car was clean and shiny both inside and out! Service King even filled up my tires. Great service.
Jon gray was great to work with. Vehicle repair well done. thank you !
Jeremy worked extremely hard to make sure my repair was done on time and extremely well
Great service!! It's my first time taking my vehicle anywhere and I won't need to look or go anywhere if in need of repairs. John Gray was amazing with customer service
My F150 lightning was a 17-year-old limited production vehicle you folks realize that and I feel took special care in making sure everything was right Service like that is hard to fine and very much appreciated thank you
I highly recommend anyone to use this company. I am so impressed with the professionalism and concierge level service. John and Noel were so wonderful to work with. My car was done quicker than ever expected and promised. I can safely suggest anyone in need to trust their car to these professionals. My car looks brand new again. They returned it completely detailed and spotless. My car had not looked better since new.
Thank you team at Service King!!!
The quality of workmanship and level of caring customer service along with the flow of ongoing communication regarding progress or concerns was immeasurable.
Thank you and yes, I would recommend your company to a friend, family or co-worker.
Car looks great and job finished ahead of time. You have a great team. Thank you. Michele
The best service I received for my vehicle.
Everyone did an amazing job. John and Nole were great and gave nothing but exceptional customer service, even going as far as to pay for my rental car for the one day I went over. They even washed my car!! Thank you so much for making this the least painful part of my car accident. Service King is the best. John was extremely helpful, patient and sweet.
Jermyn was excellent. The repair work was done well. You kept me informed all along the way. I will recommend Service King to anyone needing repair work done. Thank you
Vehicle Make : Mini Cooper
Jeremy was extremely helpful, it was a very speedy and painless process thanks to him!!
A huge thank you to jeromy and the GM of this location. They went above and beyond and finished my repairs way ahead of schedule.
Excellent and timely service.
My service rep was great and did a very good job of keeping me informed.
The best part about the service was how everyone I spoke to knew all processes holistically. This was the first time I was involved in an insurance claim. Service king guys knew not only the repair process but they knew and appropriately directed me to the rental car people too.
Very proactive approach to how they service and keep the customer informed. As far the associates are concerned, they were extremely friendly and courteous.
The car looked well inspected and brand new too. Please keep up the good work, this kind of service is what makes companies great!!
Problem with warning light that was fine before I brought my car in for repair.
Vehicle Make : Volkswagen
When we dropped off our vehicle Jeremy and the front desk person were very nice and professional. Jeremy promised to keep me posted with regular updates and to my surprise he did just that! The guys in the shop did a fabulous job and our vehicle looks brand new! At pick up, I again was surprised and impressed with your relationship with Enterprise Car Rental since I was able to leave the car with you; one less thing to deal with. My overall experience was great and I'd be happy to recommend ServiceKing to my friends and family! The Boss Man was cool too!!
They were great from the estimate till the finish! I will recommend them!
Noel and his team ALWAYS give GREAT service!!
I am pleased once again!
Great job. Appreciated the communication on time repairs and everything looked great!
The staff was very friendly. I appreciated getting regular text from the team on the status of my car. Also the work was done well before time and I really appreciate that.
Fast, perfact,polite. Kept me informed.
Very friendly, helpful and accommodating team
Prompt professional service.
I am so pleased with my service
Everything was wonderful! Thank you!
Service King kept me up to date all the way. My truck was done when promised. 5 star service!!
The Service King team was pleasant, kept me updated frequently, and did a beyond perfect repair to my car. My 7 y/o car looks new again! They took great care of everything, and it was a completely stress-free experience. Highly recommend.
Perfect experience. My advisor was the best I've ever had!
I really appreciate you going the extra mile and working within our schedule! You kept us updated daily and answered all my texts. I hope I don't have to have my car repaired again but I wouldn't hesitate to bring my car back to Service King Scottsdale. The car looks brand new again!
They kept me informed very professional
The best service and great work.
Professional, yet personable staff! Very knowledgeable and patiently explaining each step taken for repairs & basics on renting a vehicle while mine was being repaired.
Definately highly recommend!!!
Good place, good service with excellent workmanship and good people.
Your staff was incredable along with the quality
of work. John did a great job and I will certainly
recommend your company.
Vehicle Make : Volkswagen
I want to thank the team for doing a wonderful job on my car. I would definitely recommend their service to others.
Completed on time
I was very pleased with the people in the office and received updates on how the repair was coming along. They were helpful in arranging a rental car and my car looks great! Thank you for being so easy to work with on this issue.
Excellent service - job done well
My car looks brand new. John had it ready prior to the estimated date of delivery.
Thank you Service King!
John was grear to work with!
Great communication about the status of my car and it took a reasonable amount of time to complete the repairs. I would use Service King again in a heartbeat!
Service King was very welcoming and professional. I really appreciated their timeliness as well as the daily texts! I was referred by another guest and I would definitely pass the recommendation on!
Great communication and service. Thanks.
Thank you for making this experience a positive one.
Our vehicle looks great and the service was excellent.
Car looks gtrat service wonderful
I appreciated the updates on the car's progress and the polite and professional customer service.
My car was ready on time and John kept me updated with progress- thank you
Great communication and excellent customer service all the way through!
I had chance to pick from 6 collision shops I Scottsdade Az. From prior reviews Service King was top. So I chose them and the total experience was Fabulous.
John was outstanding! Great communication. I am 100% satisfied
John and Noel was very professional and nice and understanding the receptionist was so nice the body and paint work came out fantastic they will get my Business again if ever needed
The whole process was simple and seamless -- working through my insurance and with the rental car dealer, everything was amazing.
I really enjoyed the text updates!
I was very pleased with Service King. Paul Bradford was very informative and kept me up to date. I loved getting the texts as well. Very great customer service from all!
John my service advisor did a great job in communication and updates regarding my vehicle repair. Also the work they did was great.
Vehicle Make : Volkswagen
Repair was done quickly and I got my car back ahead of schedule
I've never been more pleased with a car or body shop. I left a review on Yelp and Paul was great!
John did a great job at keeping me informed on where they are at in fixing my car.
This is our second time using Service King, which was recommended through USAA. Both times they were efficient and professional. As a female it is always nice to be treated respectfully in a male dominated field (and does not happen often enough!). They finished befriend the promise date and even delivered the vehicle to my house. Many many thanks!
John was so professional and nice. The whole team made sure my interlock device wasn't messed with. I really appreciate that. Very positive experience! Thanks!
Keep me informed throughout the whole process.
The quality of service to my car, and customer service was fantastic.
Vehicle Make : Mini Cooper
Awesome experience! Constant updates! One Rep to answer questions. Pleasure to experience great customer service!