Staff was very helpful and knowledgeable in their jobs. Great job was done on my Lincoln, looks new.
We are VERY satisfied with your service!! We appreciated all the detailed text updates and are very satisfied with the quality of work. Although we did not use the rental service, that was a great feature to provide as well. We would highly recommend your services. Thank you for such a great job!
Kept well informed. Repair completed two days early.
Very professional and great communication!
We liked how they kept us updated with the text messages & pleasantly surprised that the car was done ahead of schedule :)
As always a great job was done on a vehicle of mine. Thank you.
Conpletion of repairs took an exceptionally long time due to awaiting repair parts deliveries, but we were kept informed and coordinated with about the timeline and extended rental car requirements with Enterprise and USAA.
Everyone was very nice. I got updates on the progress throughout the repair process and my car looks great.
Vehicle Make : Mitsubishi
There was miscommunication at the start of my service with enterprise and I was extremely disappointed that I dropped my car off on a Monday and service didn’t start on my car until four days later.
The best customer service starting with Jeff Yingling. Everyone in the front office knew exactly how to process the entire situation from the rental car, insurance processing and keeping me informed about the works estimated completion date The car looks better than it ever was. The details with the work performed was better than I could have imagined! They did not skimp on the parts to perform the work. What more can I say. If I need anything in the future Carstar Stroudsburg is where I will go.
Excellent service very pleased with the way everything
Vehicle Make : Volkswagen
It looks great like nothing ever happened thank you!
I want to thank everyone CarStar for a wonderful experience in repairing my car. From start to finish everyone was nice and they explained everything clearly and kept me in the loop throughout the whole process. Everything was great. Thank you again for a job well done.
Our car looks like right out of the showroom.
A+++. Great service and outstanding work. Thanks.
Very satisfying experience, I will return if it ever necessary.
Kept me up to date on any changes from the original estimate, very thorough, very friendly!
My second repair at your center ... exceptional repair and service. Your shop works directly with my insurance company (USAA) and the entire process from estimate to repair is streamlined. Thank you again for making my Volvo “like new”.
Service was exceptional from beginning to the end I was involved every step of the way by phone calls I received from the mechanic and receptionist they kept me informed and I was very impressed with service and customer service top notch shop by far