**** was personable, professional, and knowledgeable in the techniques required to repair the aluminum body of a 2016 F150. He thoroughly explained what needed to be replaced or repaired and why. He kept us apprised of the progress throughout the process of returning our vehicle to pre-loss condition. Furthermore, **** walked us through the final inspection and described the synchronized electronic assessment via Texas that USAA uses to measure the correlation between safety equipment and their operation. We are very pleased with the results. We have been return customers because of two separate collisions with different vehicles. My husband inquired about bringing in his 1999 Ford Ranger for elective repair. **** was enthusiastic in his response.
**** Logan was professional and efficient. The work done was well done. I highly recommend.
Thanks for the fast repair, coordinating for my recall and other services, and also helping me to pick up my truck after hours - it is really appreciated.
I appreciate that they remembered me from the last time I had body work done & completed the taillight that my son never had time to get fixed!
Excellent customer service and a job well done. Many thanks.
Dropped it off Tuesday got it back Thursday look good as new
Corin did an outstanding job , she kept me informed all the time .. it was one Less thing for me to worry about .. the work on the car looks great ,, you can’t tell is was in an accident .????????????????
You did a very good job thank you
Excellent customer service if I ever have any more repairs would definitely take my vehicle back
My car looks great, like the accident had never happened. The person I worked with, I can't recall her name at the moment, she was really great. She was friendly and kept me up to date on the improvements. I recommend Crown Ford Collision to anyone who asks.
Vehicle Make : Mercedes Benz
I do truthfully thank you guys for all that you
Thanks for repairing the damage on my vehicle AND in addition vacuuming and wiping down the inside! Y’all rock!!
Thank you so much! It was a pleasure working with you. You were excellent in communicating the status of our repairs and the cars looks fabulous. I look forward to working with you again if the need ever arises. Friendly service as well!
Excellent and expedient! Wouldn’t have considered anyone else !
They did an excellent job and got everything done in a great timely manner! They even vacuumed out my car, which I felt was very generous! 10/10!!
Everyone was very friendly and helpful and I got my car ready ahead of time!
driver side door lock not working properly, sticker to get into my gates community was removed from the passage rear window
The repair looks good. My barcode decal was removed, though. If removal of decals is not part of the repair they should not be removed. Barcode decals are generally there for a reason.