Great all around service from the moment we arrived and dropped off our vehicle during the repairs all status updates, which was outstanding, and finally through the joint inspection and turning the vehicle back to me.
All touch points with the staff was excellent timely and always professional, all around great experience!
Thanks for the experience!!
Tommy L. Lancaster
Everything look good and drive ok. Thank you for get my car done so fast.
They always do a fantastic job!
Fast, competent. However they made me play my deductible when my insurance said they told they I wasn't responsible. Need to get that straight.
Customer service was great! The repair work was done so well and quickly. Thanks for all your hard work and for keeping me up to date while you had my vehicle. Excellent work!
Great quality, quick service, great customer service, great staff who is dedicated and very reliable. Best experience in Huntsville AL. I recommend you. I am coming back for future work. I am glad I was referred to you. Simply the best in town.
Excellent Work. the entire process was made so simple, because of USAA and JHCC having such a good working relationship. Our Completed CAR/SUV-2013 Chevy Traverse looked like NEW when we picked it up. Your entire Staff at JHCC was very friendly. Will highly recommend to anyone. Sincerely, Ralph & Shannon Lederer.
The Repairs were made and completed exactly when they said it would be. And, the repairs looked perfect.
Service was done by Joe Hudson Hwy 72. Excellent service!! Will recommend to everyone.
The whole experience was excellent, including the estimate to repair, notifying the car rental agency, the step by step progress, details of the repair and notifications, and the final pickup/checkout. Everyone was professional and caring. Thanks so much.
Well run operation. On time, good service and follow up.
Nice job! Thank you for your professionalism
The repair took a long time to occur. You had an appointment to see the repaur and then wait for the actual repair
Thanks for keeping me informed throughout the process.
I appreciate the great work, constant communication and overall excellent customer service.
Everyone we dealt with was professional; polite; and, thorough. Through texts and emails they kept us apprised of their progress. They were aware of an upcoming family vacation and completed the repairs promptly! We are satisfied with the results.
James Spangler is the coolest employee you have! Everyone else is cool to!