Friendly and Professional..... listened to the customer... answered any or all questions related to the repair.... gave peace of mind... a good experience
The staff was wonderful as well as a good job on my car. Also liked the doggie hanging out. Added a little joy to the place. Thanks.
hope we do not need you anymore but if needed we will be back.
Rick Hendricks did a superb job repairing my Avalon. I could not be more pleased. It was ready before the estimated day of completion. Throughout the process everything ran smoothly. It was a very professional job.
Excellent work and care about customer concerns.
Had an amazing experience. They really care about their customers. I could not be more pleased with with the customer service they provide. I highly recommend then to anyone!!
The experience was great. Everyone at Rick Hendrick was very courteous and professional. Their work on the vehicle exceeded my expectations. I would highly recommend Rick Hendrick Collision to my friends and associates.
Communication was excellent once I got through the initial call, but getting a return call on my first contact took a couple of tries.
Thanks for asking.
Everyone there was wonderful and all of you did a terrific job. I felt very welcomed and especially enjoyed talking with Tammy. She is a great ambassador for your business. When I made appointments, I was always seen on time with no wait. This was much appreciated. I will be sure to let USAA how happy I was with your service and professional work on my vehicle. Thank you very much. I will always refer people with auto body problems to you. You didn't just meet my expectations, you exceeded them
Tammy is great. Thanks for the regular updates.
Ease with estimate and scheduling repair. Done as promised and even early.
Entire experience with Collision Center was exceptional. Attention to detail started from outset, with little things like Justin noticing that my EZ Pass was still in my car, and continued throughout. Your communication with clients is outstanding. Daily email notifications made me feel like a valued customer, as well knowing my car was in good hands. I never felt that when I called Tammy with any question that calls were an inconvenience. When I saw the finished product it looked like it had just come off the showroom floor. I was astounded; it just sparkled. The auto detailing that had been done amazed and pleased me beyond words. Have never experienced that with an auto-body shop. I spotted one "defect" on my new paint job; Justin immediately fixed it as I was afraid to ruin the new paint. This sort of satisfaction requires an enormous team effort, so I know I picked the perfect shop. Thank each and every one of you so much.
Customer service and communications provided by the shop was outstanding.
Great job done. Everyone friendly and plenty of updates on progress of the repairs.
My husband was really hoping the paint job would have been blue with the Lowe's 48 on it. Thanks for a great job.
Outstanding customer service. Timely and communicative regarding progress of repair. Will not hesitate to go back for any future needs.