A predate drop of my vehicle for a ****.5 hour non paint, parts only job, took 7.75 hours with no calls about a delay for what ever reason. Had planned it being there 8-12 with an appointment for that morning and a job time of only ****.5 hours. Did not expect to have to stop in 7.5 hours into the day with no calls, to hear, "we just finished it" WTF guys?
I really appreciated the good job, loaner car, truck washing & cleaning and having my vehicle ready sooner than expected. Thanks!
Thank you so much for wiping down the inside front area of my car. It was greatly appreciated. It's just like new and thank you for being negotiable about paying off the deductible.
Not only professional, but very kind and reassuring. Also, my car came back super clean which was a wonderful surprise. THANK YOU!
I was very happy with the service. The office staff was great to work with and I will recommend you to anyone that is in need of your type of service.
I really do appreciate the efforts made in working with my insurance company and facilitating my car being repaired. I really thought, after talking with my adjuster, that the vehicle would be declared totaled.
Good communication and friendly service!
Many thanks for taking the sting out of my ordeal. Thanks
Great experience from first call to picking up my car. Excellent work, early on time estimate and under cost estimate. Best of all great people who take pride in their work and company. Thank you!
Thanks for making it so easy!
Super nice. Super helpful. Explained well. Price ended up being more than initially estimated, but they were able to work seamlessly with my insurance. Everything looks good on my car. Will definitely recommend them!
Gets my car in timely, calls me right away, courteous.
Really great service, will definitely return if I have any future car problems that can be fixed by you guys. Everyone that I talked to, throughout the entirety of getting my car fixed, were incredibly kind and helpful. The car was repaired quickly and returned to me very clean. The man at the front desk with the beard (gosh I want to say his name was Ryan but I’m blanking) who helped me with the estimate was very nice and extremely knowledgeable. He helped me through the process of getting the car fixed and informed me of smaller problems that were unrelated to the accident. He even provided me with contacts for people who were capabale of fixing them. Thank you guys so much for fixing Rosalie!
I always feel so well taken care of when I need help with my car.
Thank you so much for all your attention to details!
Excellent service and wonderful employee - couldn’t ask for better and my car looks beautiful - thank you for the quick repair ????
The folks at Kreations in McKinleyville did exactly what I needed done to my Jeep to get it back on the road in the condition it was prior to my accident. Repairs were done quicker than projected and they exceeded my expectations on the results when i picked it up a day early. I will recommend there services any opportunity I get.
Thanks for going above and beyond
Very impressed with the service and attention to detail. The level of arrive and communication through out the entire process was excellent. Business should strive to perform at this level. I came to you guys because it was the authorized repair center for the insured persons insurance (Farmers) but I will come back for my own personal needs in the future. Your team has made a customer out of me.
Top notch repair work and awesome customer service as usual. I can honestly say I wasn't surprised though since that is just everyday standard operating procedure for Kreations. Thanks yall!
Excellent work and service