It was a completely hassle-free experience getting my car repaired. McDonald took care of every last detail. My car looks and runs great! Thank you!
completed in reasonable period of time and the work was done well.
The staff was friendly and helped me through the process quickly and efficiently.
Absolutely satisfied. Robert and staff did a great job communicating through out the process. The work is first class. Kudos to all involved. Thank you.
Good job, we liked the email updates, and it seemed to go fairly quickly. Thanks
Vehicle Make : Volkswagen
More then happy with the work done! I will be recommending McDonald collision to anyone seeking collision repair!
Thank you to all the folks that worked on my GTI!
I am glad to get this repair completed.I am happy with the repairs made.
It took a week and a half longer then told. When I got an update I would have one in the morning from the service guy (you really need to put a signature line on the email, I had no clue who was sending the emails at first and the subject line should always have McDonald Collision Center) saying the car should be ready and then an automated email at 4:55pm saying it is not ready. Kind of crappy communications.
Simply one of the best customer service experiences I have ever had.
Thank you for all your help.
I was a little worried when I saw how much work was waiting to be finished when I first got to the shop, but the car was finished at least a week before I expected and was in immaculate condition. God forbid anything else happening but if it does I will not hesitate to use your shop again!
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