Erik Torres was my contact person - He was very efficient, friendly and confident in what he was doing. Boggus Harlingen makes you feel more than just a customer every time you walk in their doors. Thank you Erik! Nancy N
I was completely satisfied with the repairs done to my Ford Explorer. Eric Torres had great customer service and I had a great experience. I also loved the fact that I was being updated and notified about the repair with my vehicle. I will definitely recommend the Boggus Ford in Harlingen to anyone if given the opportunity.
From start to finsh, everyone was helpful and professional. It was a stressful time since the accident and your team made it all better. Thank you!
Boggus Ford Harlingen Replied:
Thanks for your imput.
Team repaired more than what was required and did an excellent job keeping the truck clean. Only complaint is that I wasn't called with updates on the status of my truck, but I was called when it was ready. Also, there was a little miscommunication between myself and the staff on when I was supposed to bring the truck in for repairs, but it ended up working out. Thank you!
I like the communication via text message and by the internet showing you the progress of the vehicle. My SUV was done before the expected/estimated date.
Your team provides excellent professional and courteous service. High praise for Erik Torres who went above and beyond. I currently own a Nissan. I have owned at least 7 going back to 1998. But based on my recent experience, my next car may be a Ford. Thank you Boggis Ford!
Very satisfied loved that my car was ready when they said it would be ready
My tailgate was not repaired.
Still not finished yet. What is done looks great. One spot not repaired. Will need the adjuster to approve and then we will bring the car back to be finished.
Very smooth process. I am happy with the work. Thank you
It was a great experience they did an excellent job. Our vehicle was looking amazing it runs great so far we have no problems. Benito was the gentleman that worked on our vehicle and of course I get some of the other person's there but he was the main one on the invoice so a hands up to him on an excellent job. Mr. Eric Torres was very helpful as well. Whenever we would call he would always take our calls and made us feel comfortable and answered all questions again thank you very much for the experience this was our second time there we were not disappointed the first time around everything went great so not that we went to but if we could recommend them to anybody else we would again thank you on an excellent job.
Eric handled my car repairs as if it were his own. Professional job from beginning to end.
Excellent work! The repairs on car were done promptly.
The employees were very friendly and very helpful. Great customer service??
Top repairs customer service great job
Truck looks like new again. They also took the time to clean it inside and out. Job well done.
Staff was very professional and I loved the daily updates. Thank you
Very professional. Customer oriented and I was constantly being updated on what's going on. They worked well with my insurance company and communicated well and it made me feel taken cared of.