From first introductions to pickup of repaired car including the text updates ,all went well and professionally handled. I would highly recommend Cole's for your auto collision repairs.
Very professional, worked quickly and efficiently- they did an amazing job on my vehicle. I would definitely recommend them and go back if I had too.
It looks perfect. Just like new.
Thanks. I’d recommend Cole to others.
The texts were helpful and great customer service
Everyone with whom I dealt was extremely professional and efficient. It made a difficult situation very easy.
The staff were very friendly and helpful. The daily texts were a nice touch and they weren’t overwhelming because it was only once a day.
Vehicle Make : Volkswagen
Jeff Snyder was terrific to work with.
The repair job was excellent and Amanda at the front desk kept me informed the entire time. Great team at Troy! Thank you!!
I believe the experience rated completed satisfied for a number of reasons starting with communicating. The manager fully explained what to expect while my car was being repaired. He made sure that I had his contact info should I have any additional questions. Then the text updates started coming in which kept me informed. Then the other associate, Amanda, called to update regard pick up. The coordination with my insurance company and Enterprise added to the experience. And, of course, the car looks great. Thai you very much.
Fast and thorough. They even fixed some scuffs that were not part of the accident. Amazing!
Excellent staff;excellent service;i'm very satisfied with the job on my car. I will recommend it to my family and friends
Vehicle Make : Volkswagen
Well run operation from start to finish. Staff were extremely professional and the auto text updates were useful. The car looks fantastic.
The team took care of all the details, from securing my rental to following up with the other driver’s insurance company. I didn’t have to worry about anything! Best of all, they put my car back together quickly and it looks perfect.
The car looks like new and was ready when promised. The staff was extremely courteous and professional and kept me abridged of the progress of the repair. Should I need a collision repair again, I would definitely return.
I was updated every step of the way with my vehicle. They cleaned the inside and out.
Very nice group of people to deal with. North greenbush store is great!!!!!
The way your team communicates and updates is second to known... My family will be team Cole's Collision from here on out. Thank you!
Great job and friendly staff. Thanks