Great service loved the outcome of my vehicle
Great customer service, excellent repair work and diligently worked hard to get repairs done at the stated time. Great job!
My car was returned looking absolutely wonderful.
Person in charge was awesome, very responsible, and friendly, nice and ready to answer questions. Also quick service.
We are grateful to Bert Ogden’s collision center for their service to our car. They made sure we were informed on any repair issues we had. Head’s up to David and the collision personn who were always courteous and helpful with our concerns.
JAIME and Blanca Rivera
Vehicle Make : Mercedes Benz
I have a very busy life like this team that took care of my viajicle.
Me.Loui the body manager took the time to evaluate the pictures I sent to him of my car and on his spare time stop by my office and work with my insurance.
The work was done as it was promised.
They took longer than anticipated. The car was suppose to have been detailed(clean) and wasn't. Overall It looks great.
Thank you very satisfied with their services
Mr. Louie was helpful but prior to him taking over, the service I received did not meet my expectations. I was left wondering what happened to customer service?
My expectations were not impossible yet I was not treated the way a customer should be treated,
Very satisfied with the work. My inquiries reguarding progress of the job were left unanswered several times.
Very good staff otherwise.
My completion date kept getting postponed many times. Trying a different collision center next time around. Wil not ever bring a vehicle here for service or recommend anyone to bring one here.
Everything was good my truck was left with dusty floor mats
It took a day longer than I was notified and maybe longer than Liberty Mutual thought, because they only authorized my rental car till 31st. Satisfied with the job.Car looks real good.
They did a Grest Job! My Tahoe looks like it had never been in an accident!
Car feels great thank a lot bert Ogden team u guys rock
We were extremely disappointed with the time it took to repair our vehicle..believe it was 9 weeks. Finally after 5 weeks they RENTED US a rental..when we called multiple times daily for Christine for an update and status...she RARELY returned my call.
We have had Bert Ogden work on 3 of our vehicles but will not ever use them again and tell people that also.....
We feel that your personal did as best a job as they could do...but with limited body work staff....the waiting for different departments was uncalled for and extremely stressful for us