I’m completely satisfied with the repairs
Eric did a good job of keeping me updated on my car repairs.
I appreciated the professionalism and exceptional work that every member provided to make my car look even better than before my collision.
We made all our comments in the first survey.
Hello. You all did a great job painting my door but I had several mouldings/weatherstrips that had broken retainers on them. One of these was supposed to be ordered several weeks ago but I haven't heard about it. The other was repaired with new retainers. I also found out several days after initially picking up my truck that my window regulator got damaged possibly with the incident and I am still waiting on a call back to see if insurance will replace that. I have had to tape my window shut but I still have a road noise I didn't have before and looking at everything for that reason I found both bulkhead connections for the doors to be broken at the cab. I have yet to call and tell Bill this but I am waiting for him to call me back since early last week.
A special thanks to Gary **** for his extra effort in getting my truck repaired.
I can say again, Ms Pam S (service advisor) went beyond her scope of requirement. She keep me informed of the status of PARTS availability and deference issues. If I still had my business, I would hire her in a New York Minute.
Thanks Pam S.
Joseph B. Kandlbinder
Excellence. Concern for owner. Constant updated. A great job by Jordan Collision.
I HAVE NEVER BEEN DISAPPOINTED WITH SERVICE FROM JORDAN COLISION AND HAVE BEEN A CUSTOMER FORA LONG TIME. I ALWAYS RECOMMEND YOU TO ANYONE NEEDING REPAIRS. THANK YOU FOR YOUR GREAT SERVICE
Gary was really nice and did a very good job
Friendly and professional workers, excellent repair.
Keep up the great work! Eric Walkup was very knowledgeable and kept me informed every step of the way. Great customer service!
The staff is great they addressed my issue and took care of it. Great service and I would recommend your facility to my friends. Keep up the great work
Eric was very helpful and kept us informed every few days as the repairs were done.
The team at Jordan has always gone the extra mile for my wife and me! From small fender-bender to locating a new tailgate to replace one that was stolen!Great people!!
I’ve already done the customer satisfaction survey but just in case you need another response: the service was great and feedback from Eric on the status of my car/repair was excellent-keeping me informed and delivering my car on the day expected.
Still waiting for part to come in for my windshield but the repairs look really good. Thank you
Was not informed about status of repair, I had to be checking in by voice call for updates