Mike was great !!! He answered all of my questions and had my car ready when he said it would be. My car looks awesome. Thank you
The employees were very nice and courteous. Mike was our rep and he was great! When we came to pick up our car another gentleman helped us and he was great, too! He was eager and happy to help us while Mike was delivering another car, making our experience smooth and easy. He was able to answer any questions we had. Mike then came to take over and he, too, was able to answer all of our questions and explain what work was done to our car. The overall experience was excellent. I would recommend this company to eveyone I know and even those I don't know, haha. Thank you for everything, you guys are awesome!!
Mike get's a #10- super customer service. Answer all my questions and concern. Thank you Mike
I never been in an accident. This process was awesome and painless.
Thank you for making it easy.
Everything was done in a timely manner. I especially appreciated the continuous updates. Thank for a job well done.
Absolutely loved the staff Mike did an amazing job keeping me updated making it as easy as possible. Awesome job y'all! Thank you
Did a good job of fixing my enclave
Great customer service.
Alonzo was very thorough in explaining all the repair steps.
It was a pleasure working with Alonzo. He explained every step of the process with courtesy and professionalism.
Alonzo was great and always keeping me updated. The repair is awesome.
Alonzo is wonderful to work with. My car looks fantastic !
Alonso was very helpful! Thanks for everything!
The repair work was excellent. However I don't think the front end was washed because it has the same squashed bugs on it that was there when I drove it in.
Always a pleasure dealing with the staff. Excellent customer service.
The staff at Gainesville collision were very courteous, professional and had a great eye for detail. I am very pleased with the results.
Thank you for taking such great care of our cars! We always know you will do the highest quality work!
Very friendly , one feels welcome and the personellare very good at there job thank you
Very professionally handled. From setting up an appointment to working through paper work in a timely manner to being treated with courtesy and contacting Enterprise for me. Very organized and I appreciated being taken care of in a professional manner.
Thank you...Cindy Canova
Your communications via text were appreciated. I did not have to wonder how the repairs were going.
Thank you for the great work you did. It has been a long time since I have had an enjoyable experience when it comes to repairs on my vehicle. The truck looks great.
Vehicle Make : Volkswagen
In quickly, pleasant personnel,repairs look great, done on time.
100% perfect job and done quickly. I'm very satisfied with service and quality. I would recommend to anybody.
Poor communication and took longer than estimate
It would have been my preference not to have the experience. Since I was forced to have it by a careless driver, I did appreciate Mike's demeanor, willingness to explain everything, and understanding attitude.
Staff were very professional, they kept me informed of what I needed to know, and did an excellent job on the repair.
Very professional courteous and timely on the repairs
Mike was most informative and friendly. Everything was done first class and my time honored. I was pleased with the repair work. Thank you. I will recommend you to others.
Very nice customer service. They did an excellent job!
Too many customer service questionnaires
You made the process simple. No stress
The repairs look great, and Mike S was fantastic to work with.
For some reason, I did not receive a call inforning me that my car's repairs were completed. Other than that, the service was friendly and professional.
Excellent customer service. It was my fortune to work with Alonzo Harden and Teresa Harden
Friendly, professional service.
It took longer than I thought it would it was an awesome job!
Excellent service, and I was kept informed on the status of my repairs.
Great customer service and my rogue looks great. Thank You and your team
Unfortunately, I've needed Gainesville Collission a few times this past year. Like the times before, the staff went above and beyond what anyone would expect. Mike and Theresa were always in touch with me during a lengthy process that was out of their control (waiting on parts). I could tell they were as frustrated as I was, which shows their dedication to their jobs and to their customers. I wouldn't hesitate to refer anyone I know to Gainesville Collission. Hopefully I won't be seeing them any time soon!
Thank you so much for your promptness and willingness to correct the problem. Your staff is extremely courteous and I could not have asked for better service.
Due to the holidays it was longer than I would have liked but the job looks really good.
Friendly team and quick service!