I had the best experience working with Rica at the front desk and Ian the manager. Rica helped me right away as soon as I walked in, she was friendly, and Ian came out to assess my car within minutes! Ian walked me through the process and we agreed to communicate updates about my car and he did. He was very responsive, and even offered to install my back-up camera (unfortunately, the shop could not do it and that was not their fault at all). I'd highly recommend Fix Auto to my friends, family and co-workers. I was very satisfied and pleased with Fix Auto!
I love your customer service and have always been pleased when I get my car back! ????
Job well done. My car looks like the day I bought it. Rica is very helpful and nice to work with. She explained all the details and made all the necessary arrangements for my rental and dealt with the insurance companies efficiently.
Everyone's so nice and the service is speedy. Overall a great experience, except my bumper wasn't done to my satisfaction. The left side where the hit was looks great but the right side of my bumper looks messed up. I would like this fixed.
Job well done! The state farm integration made the process very easy.
Great people, great service, I literally couldn’t complain about a thing.
I'm very happy with the work done on my RAV4 (replaced bumper) and the extra care given to remove scratches here 'n there on my car. I also appreciate Ian Palmer's responsiveness in getting back to me and offering me good pricing - great customer service! Rica is super nice also! Thanks, FixAuto!
They didn't fix my parking sensors. And they asked me scheduled for next business days
Took longer than I expected - 3.5 weeks - but good work worth the wait.
Very courteous staff clean well organized office.
Rica in the front office was great! She helped me with my car and everyone on the team did a superb job! My car looks brand new! Great service! Hopefully I don’t get into an accident again, but if I do I’m definitely coming back. Thanks for everything.
Clean, friendly, and fast!!
Great work and the updates were very appreciated.
Enjoyed the process and the completion ahead of schedule. It was a good experience and I would definitely recommend FixAuto to my friends and family.
Everything is done very well. From beginning to end, they even drove my Honda Civic home. Very satisfied customer. Thank you.
Did a great job and finished a day early!
I appreciated getting the updates for completion of the repairs. The notifications helped immensely in planning my schedule, and I really appreciated not having to call for updates.
And my car looked beautiful when I picked it up — like I just drove it off the lot. Excellent work. Excellent customer service.
Thank you for your professionalism and thorough service! It was a pleasure working with you.