Thank y’all for your prompt service and your courtesy calls keep up the good work
Tom's phone call was most appreciated. Just keep doing what you're doing.
Wonderful service and my car looks fantastic. Jeremy **** kept me informed and answered all of my questions and concerns. We will be taking all of our cars here for any future repairs. Thanks, Herb’s!
One of the things that works in your favor is your perspective, namely, that your customers don't want to be there, you recognize and try to actively manage that dynamic. I think as long you design your customer service and repair expertise around that 'reality' you're going to continue to have a great business. I think this may be our third repair. I keep coming back because the vehicles look brand new afterwards and we get treated well in the process. Blessings!
Great repair and great customer service
Jeremy is an asset to Herbs Paint and Body. He goes the extra
Mile to make the customer extremely satisfied with the work
that is done.
Awesome experience from drop off to pick up. Workmanship Outstanding!!! Totally pleased with everything..
Great job and especially appreciate cleaning car up inside and out .
Thank you so much for fixing my car. Your team was very thorough and kept me up to date on the progress of my car on a daily basis. Communication was very easy and accessible, as well as personal! I was even able to drop off my rental car when picking up my car and one of your team members waited for me to arrive when I called and informed him that I will be running a few minutes late. Keep up the great work!
I liked that everything was quick and easy. Herb's scheduled me in right away, had my rental ready and waiting and my car was ready the next afternoon. Would definitely use again.
Dent is still visible. Discussed and taking back in next Tuesday.
Timely, proactive & exceptional Great job! Car
Jeremy was very professional & attentive!
Jeremy did a great job keeping us informed and the car was completed as scheduled! Able to get college daughter back to school right on time for her to make her ski trip!
Everyone was friendly and professional. Jeremy, my service writer, was totally on top of my repairs and kept me informed on my car’s status via text which was great!! Picked the car up and it was as if the accident never happened! Herbs is the place to go if you’ve been in an accident and need great repairs!!
I went to the ****location, and was exceptionally pleased. All the staff were friendly and competent, and I was addressed without delay. The work on my car was done within 24 hours (amazing!), and was done right. When I picked up my car, it was washed, tires were coated and the interior was vacuumed. I would not hesitate to recommend this location to others. Great work!
Excellent customer service! I was kept updated at all times! Thank you!
Level of communication was outstanding. Repairs were done quickly.
Josh did a great job checking me in and out. Jeremy kept me informed of the progress. Best of all, my car looks great!