Jonathan and the crew was amazing! Would refer anyone to him. Took care of getting me to rental car office and went above and beyond to keep me informed every step of the way. Car looks amazing. Thank you to all who worked on it!
Johnny and his team were quick with getting my repair done within 2 weeks! Reliable and trustworthy!
We are satisfied by the kindness given by Jonathan. We will highly recommended your service and great job.
"Everything right off the bat was great. Jonathan took care of me and made sure I was in good hands. The painting and the fitting of the parts were perfect. It looks brand new when I got it, looking at the rear end only. I really appreciate all the hard work, time and effort given to the attention to detail that my vehicle has received."
"You did very in fixing the damage, but you didn't fulfill the time-frame. It took a little longer. Just try to work within your time frame. Somtimes things happen beyond our expectations and I totally understand that. Generally, you did great job. Do I recommend friends to you. Yes, definitely"
Thank you Jonathan it was a pleasure working with you! My car looks beautiful! You can believe if anyone I know needs work done I will send them your way. Kind regards .
Very pleased with the whole process of getting my vehicle repaired. Highly recommended!
Jonathan and crew did a great job on time and true to estimate.
Vehicle Make : Volkswagen
Working with Jonathan was a pleasure. I had a lot of questions and he was very up front and honest on the work that they would do and the time it would take. I was very impressed with the completed work. The dent was right on the body line and the repair is absolutely seamless, could not tell there was any work done at all. Great job and I look forward to recommending Northwest Auto Body to everyone.
Excellent repair job and wonderful customer service!!
I was thinking about these almost three weeks experience and can say only: It was the best service ever I received in any auto shop.
If you don't know Jonathan yet, you should stop by just to say Hello to him.
I'm glad, I had a chance to meet him during Holidays. I'm happy now!
Should I tell my car was clean, well maintained, the paint perfectly matching and everything working properly? Probably yes.
But the most important, I didn't spend my time for anything related with problems my car had.
In the moment I was dropping my car, rental already has been waiting for me. Jonathan was dealing directly with my insurance and I only got messages from him about repair progress. The car was ready in time, how was scheduled.
Happy New Year!
I was very impressed with Northwest Auto body! It can be very stressful not knowing how long it will take your car to get fixed. I spoke with Jonathan and he was able to get my car in the same day we called and was very prompt on giving me updates on my car while it was in the shop. They gave me a timeframe of how long my car would be in the shop and gave me updates through text and call if anything changed. They ended up being right on schedule based on the time frame they gave me and I was able to have my car back within a week from my accident damages. Thank you for your excellent service, I will definitely recommend anyone to use this shop in the future.
Vehicle Make : Volkswagen
Communicative throughout the process, and high-quality color matching/blending on my scratched-up bumper.
Jonathan was such a good guy. Made the whole process easy and professional.
Great communication, thorough work, & absolute dedication to customer satisfaction.
Excellent customer service. Super personable. They drove me to my rental car dealership and kept me fully updated through the entire repair process.
Vehicle Make : Mini Cooper
jonathan was terrific. thanks for making this a simple process!!
I communicated with Jonathan about needing my car back soon because of the services I provide for work. He was very understanding and got me scheduled as soon as possible and prioritized the car repair as priority.