Carstar Auto Care Experts

Didn't receive updated texts about my car finally called after 4 days. But car was so clean when I picked it up and everyone's nice and professional

Always friendly, informative, and professional. They care about you and your vehicle. They have maintained my vehicles for many years. Never been unsatisfied

Sorry, I cannot.

Im very pleased with the repairs done .. Thank you .... you all rock !!

All the car star employees were very courteous and professional. They gave top notch service from beginning to end.. I look forward to doing business with them in the future.

Lots of miscommunication from the start. Initially, when vehicle was dropped off the auto repair place didn’t explain completely that when contract was signed which said authorized them to start repairs, i’d asked to be notified after estimate was completed before any repair work was to be done. My local insurance agent confirmed that i alone authorized the repairs to move forward. It took several days for a complete estimate to be done after they’d already disassembled the back end of my jeep. At that point, I had no option but to move forward with repairs or pay the body shop for reassembly of the rear end. It was a real mess and the customer service offered was less than stellar. The hit and run accident occurred 8/12/18 and I finally was able to pick up my jeep today 8/31/18. My brother was an owner/operator of an auto body shop in another state for 30 years. If he would have ever performed customer service like I received he would not have been able to remain in business.

I'm very please with the work they done on my car it looks like brand new they got it done a day sooner than I thought I'm a happy camper thanks a lot

Amazing job , well done .. and the way this team deal with customers, real friendly, make me feel like family. Thanks

You guys are Awsome everything was excellent I was informed about every step very friendly and professional can’t say enough very very satisfied

Thank you guys for a superb job on the car. We will recommend you guys to friends and family. The car looks amazing. The chrysler looks like a brand new car. Thank you so much for a terrific job well done

They repaired my vehicle in better than record time, and they cleaned her from the inside out, beautiful job. Thank you ????????

Very quick. Very attentive. Very professional. Felt very taken care of from start to finish.

This place is awesome. Had an tremendous experience with them. They were extremely friendly, patient and eager to help. The work done completely exceeded my expectations. Repairs were done in a quick timely manner.

Excellent customer service!

My car looks brand new again.

Have many years experience with ACE. Always more than satisfied with the people and the service.

Thank you for your good work. I'm very satisfied with the results.

Keep doing a good job Thank you .

As always, excellent job. That's why I keep coming back. MICHIGAN drivers ****...

They do a great job.