The entire experience was good, from my first contact with Ozzie to the conversations with Troy. If another need arises, I will not hesitate to either use your service or recommend you to someone else.
Ours was a complicated repair with some additional issues that revealed themselves as the repair proceeded. We appreciate Troy helping us navigate these issues and keeping us informed of the progress of our repair. We will recommend Southwest Collision to our friends and family.
Troy was in charge of the repair to our 2016 Ford truck. He did a great job of keeping us posted on the progress of the repair. Also, we really appreciate the recalls being taken care of at the same time. The truck looks great and we appreciate the nice job everyone did. We love our truck. So happy to have it back
Vehicle Make : Volkswagen
Outstanding service and a job well done! My car is running so smoothly and was in sparkling condition when I got it. Thanks for cleaning it thoroughly, when your work was done!
efficient and extremely satisfied with the work
Great customer service and Troy keeps you informed.
Car looks awesome and drives great. Troy made the experience very memorable in a good way. Just moved out here from west side of Fort Worth. Have been doing all my business at David McDavid. Don’t like the new attitude and work. This was my first experience with y’all it was excellent.
Troy was a great help getting thru this process. He keep us informed of progress and was friendly and professional.
The folks in the shop did a great job, the car looks great.
Troy was very professional and extremely helpful during the course of the repairs. Troy related the vehicle would be ready by the 27th of July but actually completed the repairs a week ahead of schedule.
In addition when my vehicle was returned, I discovered the vehicle had been completely detailed. What a nice surprise.
Troy is an outstanding representative for your company and I have already recommended his services to others in my office. Troy is a true example of what customer service is all about. This man deserves a raise.
Seemed like a lengthy repair.
Repair was done correctly and the customer service was very good.
Everything was great and above expectations.
Todd was wonderful to work with. The repairs took several weeks but I was kept informed during the whole process. The car looks great!
Everything was first class! The repair, the customer service, et al!
Very typical of what I've experienced at SW Ford over the years!!
Vehicle Make : Volkswagen
It looks great but I may still have a problem not real sure but the alarm kept going off yesterday I reset the alarm and it has stayed off so far if not I will call you guys to see if there is a fix
James ... 10
Best customer care I have ever received at
Southwest Ford Collision center . Thanks for
"Above the bar ". Customer excellence .