Communication was horrible. Vehicle was filthy inside with dirty footprints all over the back area.
Everyone was very kind and efficient! I had no issues during the repair process! 5 outta stars!
My truck looks worse than before I dropped it off
Ellen Bristow and the rest of the staff worked very well with me. The repairs took a little longer than anticipated, but the result looks good.
Communication was next to impossible, phone calls were never returned and office staff was very curt when they did answer the phone. I was promised that I could call with any questions and couldn't get a call back after leaving multiple messages.
Good service. Great attitude.
The repair to my wife's Terrain looks terrific.
Your staff kept me up to date on all new events during the repair process.
Really appreciate Dana in making sure the job was done right
Travis was extremely helpful. I was expecting a much longer wait time to even get in for an estimate, and I got in in less than an hour! I will certainly use you again... if I have the unfortunate need to have more body work done on my car...
I am very happy with the service I received and am thankful for Travis and his communication. Overall, my vehicle looks great and new!
I am extremely impressed with the entire process. You kept me constantly informed of the status of the repair. The quality of the work is outstanding. Thank you, and keep it up. I wouldn’t hesitate to recommend Larry H. **** Collision Center.
Not a good experience when I picked up the car
You and your team are awesome. The entire process was great, from the time I walked in the door to the delivery of my vehicle. It took only 4 days to complete my vehicle. I was informed throughout the process about the status and repairs.
I appreciated the texts I received with updates of the repairs. Our car was done early and it looked amazing. Thanks for the quality repair work and for keeping us in the loop every step of the way. The customer service that we received from Anthony Oyler was top notch.
The head lamp that was replaced is not working.
They told me it was finished and it wasn’t. I waited a long time to find out what the problem was and after waiting for upwards of two hours I found out that the rim that was supposed to be put on wasn’t there and they didn’t have it. They had to order it. They called me a few days later and said it was in and it would take about 30 to 40 minutes to install it. Again I waited for about two hours and I wasn’t finding out anything what the problem was. I am very satisfied with the repair job but I am not happy that I spent almost 4 hours waiting. I would have had my wife pick me up if I would have known it was going to take so long.
My bumper looks sooo nice and brand new. Amazing job. And got my car back quickly.
I was taken care of very well and I'm overall very pleased with my experience.
The service, the repair, the updates were fabulous. Thank you for doing such a wonderful job....