From start to finish, your customer service was excellent... a model all businesses should definitely learn from!
The receptionist was completely rude and gave false information. Numerous times telling us our car rental would be paid for if we didn’t drop off our vehicle a day early from our scheduled time or if we didn’t get back before 5:00pm today. She even told my husband to figure it out because she wasn’t going to stay after 530. Nathan our technician was very helpful and reassured us and made pick up arrangements.
Excellent customer service. Excellent repair job. Every step of the process was well explained. Very friendly staff. Appreciate feeling like we are well cared for and not just a customer to hurry in and out the door
Honestly, Abra went above and beyond. They kept updated the whole time, they were very accommodating all around. I wish I had gone to them before.
Abra was very thorough with their repairs and time of repair they kept me informed almost daily and it was very satisfying I would recommend them to anybody in high regards and I would definitely return to them
Nathan was awesome! Dropped my car off with a damaged door quarter panel and bumper at around 10. Buy the end of the day almost 80% of the bodywork was pulled. By Thursday the car was finished. Excellent work and looks outstanding! Thanks again Nathan! Will definitely be coming back when needed and asking for you!
You guys really take care of the customer
100% great job from front desk to Jeff and completion
Great communication from Nathan
Great job and very fast too!!
We really appreciated the stress free service and repair of our car thank you very much
Nathan was very informative on the whole process of the repairs, car rental and any other questions I had. Very quick to respond with updates as well.
Thank you for making the process clear and seamless. I appreciated the consistent communication and friendliness over the phone and in person. Repairs were timely and within reason.
There are 3 large smudges in the paint on the right rear door. I need to take my car back to the shop to be corrected. The rest of the work was great.
True professionals ! Superb work ! And will recommend, Abra Auto Body Repair Of America to others ! Thanks Again, Mel
Nathan was wonderful about keeping me well informed of the progress thru to pick up. He's an asset to Abra for sure
Nathan and his guys deserve a raise. Professionally handled, excellently done. Will be returning for future needs.
Vehicle Make : Mercedes Benz
Finished product looks better than new; Nathan was extraordinary, keeping in close touch with frequent updates, answering all questions, and in general acting as Abra's "ambassador" during the entire repair process. Quick, simple, friendly, professional service -- a very painless experience!
Vehicle Make : Mercedes Benz
Awesome customer service
Super easy process
Jeff is the best person ive ever met as far as customer service skills. He worked quickly and was very kind.