I am very pleased with the service and end results I received from Abra. My car looks amazing and you made it so easy for me by having my rental car available upon the drop off of my car for repairs and simply dropping off the rental at the shop when my car was ready. Martin was so kind and kept me updated as well as washing and cleaning my car before I picked it up. I truly have never experienced vehicle service with the care, honesty and kindness as I did with Abra. I highly recommend Abra and I usually don't do surveys but this one was important. Thank you again!
Brandon was very helpful. I was kept aware of progress of my auto repair. He explained the repairs that would be needed thoroughly. I was very pleased with the experience
The damaged door handle on the back door was not replaced as it should have been. Evidently they thought it wasnt from the accident but it clearly was and I pointed it out specifically when I dropped the car off for the repair. I only have this car and I have to bring it back to have it fixed I will be without a car for a day as the rental was already turned in I'm not happy
One collision light is still on & someone left a tool in my back seat.
Efficient courteous professional all around wonderful experience thank you
Everyone I talked to was friendly & professional. The whole experience went as smoothly as possible. My car looks great!
Very helpful staff. I was very happy
Great work! Thank you for expediting the repair by bringing my car to Brandon in Vancouver. I had a very satisfying experience with Kadels.
Excellent work and awesome customer service. Thank you for all of the effort from the team.
Thanks for doing such a great job! ????
Thank you for fixing my car.
Everything went without a hitch. I was particularly pleased with my account manager Nelson Costa, who I found to be professional, thorough and capable. Thanks and keep up the good work.
The repairs look great like new. They keep you informed throughout the whole process. They stick with their commitment on when they will get done. I like the fact that they guarantee their work.
The workmanship was fine but the job took too long. I was originally promised a new door. Pemco said use an old door. Old door didn't work. New door had to be ordered. What was originally supposed to be a 3 day job turned into a 2-week job. Too long!
Vehicle Make : Volkswagen
When the car was parked for pickup is was parked with the body on a curb.
Appreciated the email updates and quick responses to questions and inquiry. Satisfied with service and work done on my car!
Great job and great customer service. Will definitely pass them on as needed.
Kadel's & Alpine (both ABRA Companies). You're awesome
Smooth, easy and great communication. Thank you.