Everybody was professional and helpful. Thanks Jose for all ofyour hard work (and for keeping me in the loop).
Car looks wonderful! Awesome service and updates! Thanks you!!!!
Great work, wonderful communication! Thanks!
Great service start to finish!
Everyone was genuinely friendly, helpful, and did a good job from beginning to end. I appreciated the helpful woman at the front desk, regular updates from Jose, and the nice guy from the shop who came and got me at my house when I needed a ride last minute to pick up my car.
Clear explanations and frequent updates on the repair progress that were provided to me are much appreciated.
The service was great and very quick. I was not expecting my car to be finished so soon. They kept me update the entire process.
Very helpful, friendly and good work
Great communication and Jose made the process easy!
You dud a great job cast looks great. You gave an accurate estimate and finished the car when you told us you would. I wish the manufacturer put more paint on the cark to begin with
Thank you for the great service with an accurate estimate and excellent job done and on the time.
Dealing with this company was a total off putting experience. Their customer service was the worst I have had the experience of dealing with in many many years. They called me the wrong name throughout the entire experience and continuously called the wrong phone number to try to set up appointments and the like after being told numerous times to change the contact phone number and the contact name and I mean numerous. Consequently it took over a month to get the car into the shop as they left messages on the incorrect number message machine and we had to contact the insurance company regarding the repair appointment. We have Safeco insurance and the only reason we continued to deal with them. The repair was fine. It was just a bumper. But to add insult to injury I was told yesterday my portion of repair was 712 and when I went to get the car I was told it was nearly 900. I am still unsure why the difference in the amount from call yesterday when I was contacted re picking car up and this morning. I am contacting Safeco to have them resolve that issue as I am done. After arriving home I received a final text from the outfit again calling me the wrong name. Really flabbergasted. The shop manager and the gal that runs the desk were nice today and apologized but it still does not excuse the month of frustration dealing with them. Avoid the shop
Abra did a great job with my car. While it was a complicated job with three different claims, they made it very simple for me and kept me up to date throughout the entire process. My car looked amazing when I got it back and I will definitely recommend them. Very satisfied!
Vehicle Make : Mini Cooper
I loved getting daily calls letting me know the status of my repair. I really wasn't expecting a call until it was ready to pick up! Great customer service! I will definitely return if I have any other auto body needs.
Looks like a brand new car! Excellent body work.
I truly appreciate all the help that I've got from this branch of company.
I was unable to pick up my car and some staff stayed later after shop has closed so I could pick up my car.
My car was beautifully washed and vacuumed. I was very surprised at all the hard work.
Yvonee helped a lot to get an appointment in a fast time and changed my appointment after some school came up. I appreciate all of her work as well.
Thank you ABRA
Thanks so much. Great service as usual!
Every person I dealt with at the Abra in Portland's Lloyd District was super helpful. Hopefully I don't have to get my car fixed up again, but if I do I know the people at Abra will be kind, informative, and do a really good job.
Everything was handled so smoothly, from the scheduled date/time for the estimate and the repairs, as well as coordinating the rental car. I would recommend your services to others.
Quick work, many updates, quality finish.
Very nice staff. Would recommend to others.