Thank you for doing such a nice job on my bumper! The paint matches & my bumper looks as good as new! I appreciate Justin letting me know not to take my car through the car wash for a couple of months, & to also wait that long to wax it.
Just a couple of suggestions.... when l brought my car in the seats were in the upright possition. When l picked it up the Bach seats were laying down. It would have been nice to have gotten it back w/ the seats back in the upright possition.
Also, to be "over the top" it would have been wonderful to have been given the car back with a recent car wash. This would have been totally unexpected and very much appreciated!!
Thank you for doing a great job & thank you for being in contact w/ excellent customer service!! Sally-Jo Armstrong. 6/08/17
The service was fantastic. I loved the emails about my car being ok while at your shop. Funny, pretty funny! The best part was when we picked it up to drive home. It never looked better. I was notified by Justin all along the way as to how the repair was coming along. Incredible, just incredible. Thank you all for the wonderful experience. Your company is fantastic! I'm sure it's a great place to work. Tom
Les was professional as always. Even though it is a long drive for me, it is worth it with the quality work you guys perform.
Great communicattion via text. I also appreciate your attention to detail! You ever fixed my rim! Our car is back to how is was before I was hit. Thank you.
Service was fantastic. A special thank you to Montana who took care of the rental car problem that the insurance company was giving me. He didn't miss a beat in letting me know it would be handled. They kept me updated regularly about my car and did beautiful repair work.
So very satisfied!! You did a great job in a very timely manner keeping me updated along the way. Thank you so much.
Justin and the whole crew did everything they could to speed things along, and in the and the timing was perfect. I would recommend your shop to a friend or family member
The inside is like a brand new car, thank you soooo much! 5 out of 5 stars!
Justin was great. I was only disappointed by the lack of clarification in the work to be done and the time it took to get in for an estimate.
Some rework is necessary. Suggest better wyality assurance program to ensure work is 100% correct before delivery to customer. On ither hand no resustance to make repair right.
Thank you! Everything is fantastic! Very happy with the outcome!
Vehicle Make : Volkswagen
Thank you for updates and for returning our rental car. The only aspect of service that was not excellent was the time it took to even get started on our repairs. Commnication about that was clear but the wait was nonetheless disappointing. I guess that's what comes with choosing a popular, highly regarded shop!
Justin Langley customer service manager is great He completely understood my concerns of the repairs being made He kept me informed with updates which I appreciated I am very pleased with the repair to my Camaro and would recommend Kadels Thanks to everyone at your facility
Thanks for making a bad thing turn out to be a very pleasant experience. Justin especially kept us informed every step of the way and everyone was so kind.
Vehicle Make : Mini Cooper
Great customer service. My car looks terrific!
I especially liked the e-mails that were sent every so often, keeping me aware of the progress in fixing my car. Kadel's did a superb job of repair.
Justin did a great job! He listened to my concerns and made every effort in making my car new again! I would definitely refer this place in Tualatin.
Im very happy with the results on my dodge charger. But i have a couple things to say. The left side fender (the one that needed to be repair) i can see swirl marks and im pretty sure its because when it was getting polish they went to rough on it. I didnt like to see that. On direct sun light its a lot more visible, it also looks a little lighter compared to the paint. And the other thing is on my spoiler theres two or three stain marks that werent there before i went to drop it off to you guys. I tried to clean it but its on the paint. It looks faded. Those are my two concerns. Is there any way to fix it?.
Other than that it looks great.
Car looks great. Staff are warm and friendly.