Staff was friendly,willing and capable of helping. This made a potentially difficult situation palatable.
We can tell the people doing the body work take pride in what they do by showing a high level of quality.
Car looks good. You even took care of the scratches on the driver's door, which was not part of the original repair. Also, taking the time and effort to keep me updates--very good.
Jose T. Was awesome. I appreciate all of the updates and how caring and concerned he was. If I ever need a car worked on again I would return to Abra because of the customer service I received from Jose. Thank you very much.
Your team was very friendly and professional, thank you for taking care of my mother and her car.
Everyone was kind and professional. Everything was done quickly and efficiently. I enjoyed the daily updates--it was like getting a check-in from the babysitter. Thank you for an effortless process.
Excellent customer service and communication during the entire process. They do what is needed to be done, not just the minimum of what the insurance company tells them to do. To me, that is extremely important and what sets them apart from many other body shops.
Thanks so much for making my beautiful brand new car look new again after a very wrong accident that should not have happened in the first place.
Vehicle Make : Volkswagen
Thank you all for a wonderful experiance. I was so surprised to see a clean car and I really appreciated how everyone was so pleasant to work with. And I got my car earlier than promised that was really great. Wonderful experience. Thank you all. Robin.
Beautiful hood and front bumper. Better than when we bought it! (we should hit more deer!)
Nice job cleaning the inside, too.
One little suggestion: Your emails were easy to read except for your phone number and address. They appeared as dark blue on a dark grey background. If you change the phone and address to display in a yellow color similar to the big ABRA name, it would make it much easier to read and still look distinguished.
We will recommend you as the opportunity arises.
I was kept informed and treated with courtesy. My car repair looks beautiful.
Under promised and over delivered. Perfect combo. Thank you!
My entire experience with Abra has been amazing and easy. I will definitely be back next time I'm in need of your services.
Just wanted to say you all were very friendly and warm to work with. I would bring my purple Scion to you anytime! She still looks brand new and I can't tell where the injury to her rear bumper was. Thank you so much for taking such good care of us both.
Job well done and on time thumbs up to all involved I'll be happy to recommend you to others thank you
Well taken car of. My car looks great text messages kept me informed
Top notch professional all the way. The front office people and Jose were impressive and made the whole deer-strike repair almost enjoyable.
Everyone was friendly and helpful throughout the process (especially Jessica). Clearly, everyone knew what they were doing and seemed happy to help and walk me through the process. It was also nice to be updated so often about the status of my car.
The vehicle looks beautiful
Thanks for your help and your professional work.