Erik did a great job. He was professional the whole time from the estimate to the completion of the repair. Daily updates were a nice idea. It was the kind of great service I remember from Kadels.
Great customer service, and the car looks like new!
Great service, Erik explained everything they were going to do to my car and what it was going to cost. Erik was really easy to work with and good about letting me know what was going on with my car. My car looks great.
It looks great. The concern I had has been handled! Thank you!
It was great to work with Erik, he ensured to provide detailed update throughout the process. Thank you!
Great job!!! Best auto repair place I've ever used. Loved getting updates about car. Thanks!!
Everything was done in a timely manner. Employees were super friendly
Staff was very friendly and helpful. I liked receiving the text updates on progress. Work was completed in a very timely manner. I would recommend this shop to anyone in the Hillsboro/Beaverton area needing auto repair work.
They did an amazing job, you can't even tell there was damage from an accident. And the inside of my car is spotless!
Your team were all wonderful to work with and the rental car being right there was great too. And the car looked great. I would return for sure.
My car was completed on time and even cleaned for me. I got updates so I knew what was happening. Even getting and dropping off my rental was so easy.
The repair was done nicely however the inside of my car was extremely dusty and residue was all over the console and steering wheel.
Erik did a great job communicating with us and keeping us updated on the status of our vehicle. He was honest about the amount of time it would take and the estimate for when it would be ready was accurate as we were able to pick up our car on the forecasted date. We didn't have to deal with our insurance at all- all of that was taken care of (which is fantastic.) in addition the car was returned to us clean, smelling good, washed inside and out and I was thrilled that even the radio was on the same station as I left it!! Overall we were impressed and oils return.
They were super fast & very polite
Things went well and I would be happy to use you again. The only improvement I would suggest is better communication. There were lots of emails but I think the first 3 or 4 were just we are working. There was **** email with a timeline but then that date passed without a letting me know there was a delay. The delay is fine I just wanted to know about it.
-good updates throughout the process
-flexible about pickup
-went extra step, helped put on my plates
I was very pleased with the repair on my Highlander. I would definitely recommend Abra to my friends. Great job!
Very professional and helpful staff. Thank you for your help