Your team were all wonderful to work with and the rental car being right there was great too. And the car looked great. I would return for sure.
My car was completed on time and even cleaned for me. I got updates so I knew what was happening. Even getting and dropping off my rental was so easy.
The repair was done nicely however the inside of my car was extremely dusty and residue was all over the console and steering wheel.
Erik did a great job communicating with us and keeping us updated on the status of our vehicle. He was honest about the amount of time it would take and the estimate for when it would be ready was accurate as we were able to pick up our car on the forecasted date. We didn't have to deal with our insurance at all- all of that was taken care of (which is fantastic.) in addition the car was returned to us clean, smelling good, washed inside and out and I was thrilled that even the radio was on the same station as I left it!! Overall we were impressed and oils return.
They were super fast & very polite
Things went well and I would be happy to use you again. The only improvement I would suggest is better communication. There were lots of emails but I think the first 3 or 4 were just we are working. There was **** email with a timeline but then that date passed without a letting me know there was a delay. The delay is fine I just wanted to know about it.
-good updates throughout the process
-flexible about pickup
-went extra step, helped put on my plates
I was very pleased with the repair on my Highlander. I would definitely recommend Abra to my friends. Great job!
Very professional and helpful staff. Thank you for your help
I'm living a Milwaukee area, and the ensuranse advise me to take the car to Hillsboro area, pretty far, but and almost two weeks the car was ready, so is was worth, my car looks a brand new, they did it a excellent job not just the repair crew but the office very friendly people, so I'm so happy for the service.
I was very impressed that the interior of my car had been cleaned up. Thank you!
Al was great to work with.
I liked that my car was not returned unless Abra felt it was safely repaired. That shows integrity.
Good service and prompt. The paint on the bumper looked a bit messy, but it's fine. I'm pleased with the repair job
I am a repeat customer and very happy with how u treat me through the hole process thx
Thanks Al, appreciate your help
I loved all the updates, how friendly they were, and most importantly how weell they took care of my car!
My car looks and feels brand new for what it is, thank you guys!
During inspection, the representative and I found a defect on the new bumper that was installed by ABRA. The representative said that he will order a new bumper and schedule a new day for painting and repair.