Professional and efficient!
Being kept up to date on the work progress was extraordinary.
David showed professionalism and courtesy. High marks from me!
Good communication with him throughout the process.
The automated communication system is a bit over the top. That should be reviewed.
The customer service was great. The repair there was an issue. The driver side mirror which was taken off and then put on the replacement door was loose and not secured fully. This can only be remedied by taking back to the shop to have secured fully. This part was not loose prior to drop off and repair
Vehicle Make : Volkswagen
I liked receiving constant updates. Everything was on time and as expected.
Excellent service, communication and workmanship.
The repair took a bit longer than I'd have liked, but I was pleasantly surprised to get the car back not just repaired but clean and full of gas. That's such a nice extra touch. The customer service was top notch.
Work looks great and delivered in time window promised
Good people night personal thank you good job guys
Good communication, delivered as promised. Made the whole process easy to deal with insurance company.
I was impressed on how clean the car was upon pick up......inside and out! :)
David was amazing to work with! The communication was excellent and everyone was willing to work with our timelines. Thank you for the excellent work on our car and for the updates. We even liked the texting option!
The repairs were done well and everything went smoothly.
Samantha did a great job keeping me informed.
Thanks for the quick job well done.
Great customer service and excellent repair work!
Dave was great to work with. Took time to explain how the whole process would work. Had concerns about bubbles in the mylar, Dave said he'd make it right if there were any issues. Appreciated the ease of repair. Wasn't sure how comparable the rental was to my vehicle, but seemed fine.
My car looks brand new! My only complaint is the smell inside the car is very strong and not healthy.