Rochelle has been nothing but excellent in the terms of communication and the perfection of customer service. I felt like all of my questions were answered by someone with experience and a wide knowledge base. Unfortunately, I didn’t have rental coverage on my insurance at the time (which I quickly changed after this) which, which I told her I would be taking public Transportation she made sure my car was done in a timely manner.
Thank you so much!
Truck was done sooner than expected. Looks good
My clock wasn't reset after battery was hooked up. Trust me, the Subaru system to reset is a pain. Other than that all was fine,and thank you.
Communication was very good. I was kept in the loop with each step of the process. Estimate was good too, final price came in right under the estimate.
Jonah McElroy kept me posted on all aspects of the repair. Absolutely professional.
Thank you for doing beautiful work as always and for honoring my request for StripeLine LLC for the after-market vinyl stripes. I will continue to recommend you to anyone who asks about car repairs
Staff was friendly and attentive to my needs. This is the second cr that we have had repaired recently, both which have been a positive experience. Thank you.
Vehicle Make : Mitsubishi
The service was fast, and the car looks like brand new.
David and Abra took very good care of me and my car. I cannot thank them enough for all their hard work.
Impressed with everything that was done and the continual contact with the repairs.
You guys were amazing! I want to thank everyone for their great customer service. I truly believe that you all want to be your customers best service provider. Thank you again.
Your shop was highly recommended by a friend and I was so thankful I used your service.
Your staff were all great especially Jonah, if I was still working I would try to steal him away from you. I recently retired from 25 years of being a Human Resources Manager and Recruiter. Excellent customer service like this is what puts you above the rest.
My husband and I appreciated the calls each week giving us an update on what was happening with our car. When I was unable to take the call, a detailed message was left to let me know what was going on. The person assigned to us also let us know when they would be getting in touch with us the next week so we knew when to expect an update. We really appreciated the information so that we could plan our transportation accordingly.
Everything was fine concerning the damage repair. We greatly appreciate the service. The one thing that was an issue was that we were not given full details as to the picking up of our vehicle. We were informed by the employee, Antonio, that was working there 10/28 that the paperwork and payment need to be completed before we could take our vehicle. That was not mentioned to us when we first met the vehicle. Thankfully Antonio was more than helpful and was able to arrange for us to make the payment and receive our vehicle. Details like that would be very helpful for future reference being that this was our first time dealing with this kind of repair.
Very friendly and helpful. Was pleased that they didn't like the looks of the factory replacement part and ordered original equipment from manufacturers . They cleaned my car inside and out before i picked it up, very nice feature.
From start to finish, Abra was very helpful in keeping me informed. Job was well done. Thank you!
Great srvice...I couldn't ask for more thank you