My wait time for repair was more than double the time estimated. Reason explained was, your sudden increase in production with minimal manpower, total system software change. After more than a 5 week wait, I received my vehicle is very clean condition. Thank You for returning my vehicle in such supreme condition.
I really appreciated the continuous email updates from you!
Excellent job. Car looks like new!! Thanks to everyone at Crews Collision Center.
very impressed that the job was completed ahead of time. all personnel I met were very professional.
thank you all for a job well done
I think your work was done very professionally and at a fair price. Anyone who I find needing your services, I'll send them your way. Thank You Gary and team.
Thank you for cleaning up my vehicle inside and out after repairing it! Truly made my day picking it up like that after not having it for two and half weeks!!
Great work and customer service. I was updated on the status daily. Gary was great. I would recommend to anyone needing repairs. Thank you!!
Looks great! Thanks for keeping me informed throughout the entire process. Very professional and reliable service. Thanks
Very professional. they also "detailed" my car. I was very satisfied with the finished product.
They were very helpful and understanding and performed a high quality repair that was top of the line when they could have chosen a different route. They understood that I did not want to scrimp and save on my brand new, less then 700 miles car and assisted me accordingly. Thanks guys!!!
Everybody was very friendly and professional. Car looks great. They even washed it. Thank you
very nice and professional. would recommend.
everyone there went above and beyond to help out this morning after Enterprise denied me a rental car. I appreciate how fast everyone worked to get my jeep fixed so I could make it to class. They went above and beyond and made the whole experience easier. Any time I need anything fixed on my Jeep I will come here and if any of my friends need their cars fixed I will refer them to Crews. Again I can't say enough how much I appreciate and am great fil for the excellent customer service I experienced today. Thank you guys so much.
I have never had such a positive experience in my life. I appreciate the daily updates & professional care for my Tahoe. I will definitely recommend your company.
Service was extremely excellent, the constant updates on repairs were truly comforting and informative. Thank ypu
Gary **** was great. He kept me informed almost every day by either text or phone. My car looked really nice when I went to pick it up. They even took the time to wash it, clean my wheels, and vacuum the inside. I was very impressed by their service and repair. Shelley was also very pleasant to talk to and greeted me both times. Thank you Crews Collision.
I liked the email notifications to keep me informed. I would've been happier if I had known the day before it was scheduled to be complete that it was going to be a little longer instead of that morning. Otherwise, good job!
Vehicle Make : Mitsubishi
Great job thank you
The staff was very friendly and very knowledgeable. My car was fixed and completed when they said it would be completed.
Quality work. I would definitely recommend. I would definitely use Crews again if ever needed.
I have never a bad experience turn out so well. I was greeted nicely and treated like family during the whole repair. I got calls about changes in the agenda, emails on progress, and more calls! The work is amazing and I'm so glad USAA recommended Crews Collision. I received my vehicle after only 6 days, and the whole outside, including tires, was spotless. They even cleaned the inside! I feel like I am picking my car up from the dealership again! Thank you so much Crews! Your team and office staff made my accident/repair memorable and enjoyable...maybe just the repair part...Anyway, thank you so much for being so helpful and going above and beyond! I wish you all a great 2017. I hope (Perhaps not accident related..) that I get to do business with you again! I will recommended to anyone and I will be putting reviews online!
People at Crews Collision Center were very friendly and helpful,
Would not trust my car repairs to anyone else. Kept me updated on repairs. Excellent service
A great experience, at a time I was very unhappy. Thanks Robert Hagan
Make sure vehicles are checked over and all things are in place prior to delivery to cusotmer. Little details nothing major
Excellent work, exceeded expectations!
My truck was **** month past due completion and it forced me to get a rental truck which I wasn't expecting because I already was going through alot because of hurricane mathew. I lost money by doing this as I havea family to provide for. Customer sservice was great Shelley is very nice and professional.
Great customer service and effective feedback.
The repairs done were great.
The only part not satisfactory was the time it took to get them done.
I worked with Greg and he was very accommodating meeting my needs and schedule. The work is excellent and I am impressed how well they did working through the storm and getting things done in a reasonable amount of time.
My car had ants and tiny flying bugs in it when it was returned and it felt damp and musty. The major issue is that my rear backup sensor is no longer working and it was working when I took it to your shop. I am extremely dissatisfied and will be contacting USAA.
Service was fast, friendly, professional.
I will certainly recommend Crews to anyone I know who is need of service.
Truck looked great upon first inspection. Extremely happy with the work that was done but time will tell how it holds up(paint and clear coat) cherry on top was that it was detailed completely. Thank you!
They did a great job in a timely manner and made sure my car was the way it was before the accident. Thanks SSG RET. MATTHEW MANSOUR
Asked 4 times for someone to contact me about when the job would be finished. Never received a call back. I was attempting to determine whether I would need to keep a rental car.
I DO NOT need a call back now to resolve my feelings.
The work seems to have been completed well
i appreciated the quick service and the god job done barbara
Pleasant and very helpful staff. Plus they met the commitment on time as promised.
All aspects of my experience were completely satisfactory and professionally delivered.
Vehicle Make : Volkswagen
Very good people to work with. I enjoyed the text messages they sent me as my car was being repaired. They kept me up to date with their progress on my car as if it were my child.
The car appears to be just as it was prior to the accident, and the owner was very accommodating and pleasant to work with.
Vehicle Make : Volkswagen
Repair looks great.
I like the way your company kept me well informed of the progress and of each step involved with the repair of my vehicle. Thank you
Excellent job well done and I appreciated the daily text updates on progress of repairs. Very professional staff, courteous, helpful and efficient. Thanks!
Great job. Good service. Best place Myrtle Beach. Highly recommended
Very friendly, helpful, and competent
Me and my wife greatly appreciate how you guys went above and beyond to make this repair as easy and enjoyable as possible. Thank you very much.
Thank you for fixing and cleaning my car.
They were very nice to work with.
Very professional and on time with repairs. Quality work and professional.
The staff was exceptional to work with guiding me step-by-step making a very difficult experience for me flow seamlessly throughout the process. My car looks better than new! Thank you so much!
Thank them all for doing an excellent job. Hv a happy holiday.. Thank you again. Alice C
I appreciate that they were courteous and when they didnt like how the car looked they fixed it. And they took care of the insurance company and rental.
Vehicle Make : Mitsubishi
happy with the quality of work
Thanks for a great job. Looked perfect.
thanks for the quick efficent work
Extremely satisfied starting with the estimate thru to completion of the job and pick up. Will highly recommend Crews Collision!
Excellent service and repair. Thanks Barbara and Greg.
I would recommend you to friends and family needing body repairs
I was impressed with the quality of the repair work and the extra step of cleaning the inside of the car
Prompt service..professional. .knowledgeable..my car looks great..thx
Work performed as scheduled. Personnel went out of their way to assist. Good job!
Vehicle Make : Volkswagen
Great job,great service. Thank you for making my car look like new!
Great communication and awesome customer service.
Greg Rose was excellent in every way. It was a pleasure to work with him. The vehicle looked just like when I first got it. Great job!!!
Extremely good work, honest, and very friendly
The work was done in a timely manner.
I'm a very happy customer
At first I thought my Durango was a total lost. After about a day or so Mr. Greg gave me a call and told me that it was fixable. I didn't believe it; that was a pretty big deer that ran out in front of me and destroyed the right front, 6,600 in damage. After about three weeks in the shop he gave me a call to let me know it was ready. When I saw my truck I couldn't believe my eyes. I thought I was picking up a brand New Durango. Cruise Collision did and outstanding jobs. There work is very professional and their customer service and the respond to you is very professional keep you in the know. I want to thank them for a job well done. GREAT WORK BY THE WHOLE STAFF.. Army pride Christopher Cantey.
When you have an automobile accident it can be a stressful time, but everyone at Crews Collision was very helpful (working with the insurance) and sensitive to my needs (I needed a ride home and someone to pick me up ). The text updates concerning the status of my repair was great I really liked that . The staff was very friendly and helpful. The repair was top notch, I've already started showing off the work, and recommending Crews Collision Center.
Very friendly people! Thank you for keeping me up to date on the progress of my vehicle.
The professionalism of the whole experience was outstanding! It stated and ended with your estimator Greg Rose. Thanks!
I am very pleased with the repairs on my truck. You made it look like a new truck. Thanks to everyone who worked on it.
Excellent experience. Car was done earlier than expected and work was professional. Greg was great to work with.
First it took too long to order a door for the miata. When I took my car in for repair there was a small slit in the window very low in the convertible top. When I received it back there were two long tears in the window with duct tape on them. Did anyone call me when this happened or was I informed about this at check-out, NO. I spoke with the technician who worked on my car and he said when they put the top down it just cracked. I had this window and top replaced five years ago through All state and the window wasn't brittle. I spoke with Greg from Crews Collision and he just tap danced around the problem. The tears and tape they applied to the window is right in my line of sight driving. I feel they tore the window, they
should compensate me for the repair I now I have to pay for. Also, at the beginning of my repair Greg called me and said in order to feather the paint with the old paint it might cost a couple hundred dollars out of my pocket above what the insurance was willing to pay. I said no, work with whatever monies the insurance said they'd pay. I would Not use Crews again nor would I recommend this company.
Greg at Crews Collision was very informative and personable. He kept me abreast daily on the progress of my vehicle. Not once did I have to call wondering when, where or how. This was a wonderful experience and I appreciate the quality of work from the auto body mechanics was impeccable. I will definitely be spreading the word about my experience and recommend others to Crews Collision. Thank you! Thank you! Tatia M
My claim which was handled by Greg Rose was fantastic from start to finish. Once parts were ordered, I cam back with the CRV on Monday morning and by Tuesday afternoon, I was called by Greg that Vehicle was ready. Great professional people and I would highly recommend your service. Again Thanks