Friendly, helpful, and excellent service. The work on my car looks great!
Your car gets a dent or two. Your insurance refers you to an unknown body repair shop. Places and people can be friendly, but what you may be wondering is - “How good is their work?”
Today I picked up my car - on time – when promised. My car had not only been repaired and it looked like new. It had been detailed to the max - - -exterior as well as interior.
Being a woman who wears nail polish - - my fingernails scratch the car’s paint when I use the handles to open the doors. The reason I said my car looked new – my fingernail scratches were gone! Okay that takes care of the work... now for the people. Here is a two word description – Courteous and Generous! Each employee was considerate and generous with his/ her time.
Direct Paint & Collision knows cars and they give great service! When leaving I said - "Hope to see you again"--- but truly ---I don't wish for another dented fender!
Thank you for your hard work on my vehicle. One critique- could have been more communicative about the progress of the repair throughout the week. I was told I would receive updates via email throughout the week, but did not receive any. I only received info about the progress of the repair when I called after **** week
Greg made the process very smooth !
Greg made the entire experience hassle free, and the car looks just like it did before it was hit! Seriously one of the best experiences I have had with an insurance company because of Greg at Direct Collision.
thanks for the updates and i was very pleased with the quality of the repairs.
Thank you so much for a great repair job and terrific customer service. You made a stressful situation go very smoothly and delivered the car on schedule. An added surprise -- the car was beautifully detailed. I hope that I don't need to use you but I will keep your business card handy in case I ever do. Thanks again.
I guess I need to call on Monday. My car has adaptive headlights and they are not working.
Best thing since sliced bread
Good communication, friendly staff, great technical work.
Very easy to work with- through email and cell. Prompt service.
I am glad and feel I have a safe car after they repair it
They are pleasant, friendly and professional.
Excellent customer service, Greg is fantastic, thorough, and in touch every step of the way.
My car looks wonderful and your staff was super helpful and made the whole process easy! Thank you! Renee Conway