Was a simple fix, but everyone was nice and easy to deal with. Took less time than originally estimated so that's always good too. Thanks
I was completely satisfied with my overall experience with Fred Haas. Thank you!!!
Josh and the front staff were very courteous and helpful. When I picked up my vehicle there was no signs of dirt or dust from the repair. I was impressed with the care that was taken to return my vehicle in the same clean condition it was dropped off. I will definitely refer friends to this location.
They did an excellent job with the repair. I would recommend them.
Every one was extremely helpful. I would like to recognize Joshua he is extremely helpful and understands costumer needs. Thank you very much.
Over all car looks great. Thanks to a great team.
There is a part on my muffler that was not repaired. I brought my vehicle back after I picked it up because it sounded like an army tank...very loud. The assistant helping me even said that it was really loud. Your mechanics told her that they thought it was running loud too but just though that was how it was supposed to sound??? Instead of checking it out further, they said that all repairs were complete. When I returned it, they checked it again and found that there was a part that they forgot to repair. I am now waiting on the part to come in so I can bring my vehicle back to be fixed. Your collision center should be working with Farmers Insurance to get me another rental while the repairs are taking place. Oh, and there are nicks in the paint on both my passenger and driver side doors that were not there before. It looks as if something slid down on the door and nicked the paint. There are abrasions to the paint right above the nicks. My car is a new car an the paint was immaculate when it was brought in for repair. I would like that fixed as well as the muffler part, so it will no longer sound like a tank. Thank You.
They have always taken good care of our cars. We feel very confident with their work.
Got regular updates on progress & the repairs looked great
My super picky husband found a few bubbledays in the paint, and some over spray, outside of that, the repair is great. Thank you.
Excellent customer service from every one ,dayly update by text on the repairs ,job well done ,car is beautiful like new ,all clean and waxed ,also Josh took it to have it serviced ,5000.mile service ,so I would not have to come back ,,thank you Josh ,you were over the top..quality of a leader .Lydia H
Everyone was pleasant to work with. Thanks
Took longer than quoted,and was never updated on time unless i called
I Am a satisfied Customer.
Excellent service....top notch attitude from everyone
The job took much longer than originally quoted. I made multiple trips to the center to retrieve my vehicle. I was told the vehicle was completed, only to be told they needed more time after arriving. The last time I came to pick up the vehicle, I noticed the exhaust pipe unsecured to the vehicle and I was missing my towing light plus. Very unhappy and dissatisfied. I would not bring my vehicle for service if there was another Toyota dealer nearby.
While my car was being repaired, it took a week longer they I was initially told. When I picked up my car I was told that after it was fixed it was hit by another vehicle. They really should have told me about that. I would have understood, but by not telling me I was getting more aggravated about the delay. Also, that repair work was not included on my paperwork.
Very fast and done right.
Service was great. Convenient to get a rental car on site.
Thanks to the collision team for their friendliness and for going the extra mile in getting the job job done ahead of schedule.
Your team gets 5 Stars !!!!!
Fred Haas has very dependable people in their service department & have always done a superb job. Thank you so much! I feel like I have a new car.
Toyota update the process to repair my car everyday... And they work really hard to finish it asap..
receiving txt messages on the progress of the repair was reassuring (it was my wife's car so she was tickled with the txt msgs) when we picked up the car we were very impressed with the expert body work performed by the technician the car looked flawless we appreciated Kim's customer service she was so attentive and went over the car with us and showed genuine care in our satisfaction of the repairs. It was a pleasure having her assistance. Shes a real asset to Toyota My wife is very pleased with her car
The work was done on time and the quality is great.
Vehicle Make : Land Rover
Shop did an awesome job, thank you!!!!
Nice and satisfying customer service
Vehicle Make : Mitsubishi
I was kept updated on the status of my car.
Everyone has been very nice and professional
Grease from someone's shoes is on the driver front floor mat.
The car was released to us and it keeps stalling frequently. I have been calling Fred Haas and I'm told to take it to my mechanic. Why?
We are happy with the service and assistance extended to us and the repair of our car. We only trust our car with toyota.
Just to say Thank you very much for a job well done.
Awesome job with my car!!!!
All very professional and efficient.
Above expectations. Thanks.
Wouldn't go anywhere else
I love the text updates, and that everything was done on schedule and completed on time! Amazing service, my car looks great, and the communication was perfect! Thanks so much for everything!
I am out the USA
Everything is ok
Customer service and the workmanship is outstanding!
Car has over spray on paint,bring back to shop been denied to fix . will complaint to Corporate.
Will not bring back here for services.
My car works well but the only thing was the tire light came on when I drove it home but I am satisfied with the Toyota experience I love my Camry
Not satisfied. Not satisfied. Not satisfied.
Repairs were not to my satisfaction. Have yet to receive car.
Everyone was very friendly, and they got my car done early Fruday so that I could pick it up.
This dealership has been the best I have ever dealt with the service is amazing
I mentioned to my advisor that I had brought a vehicle to Fred Haas in the past and I had issues with the paint. When I called back to check on my vehicle the advisor told me to bring my other vehicle in and let the team look at it because they have a lifetime guarantee policy on their workmanship. I was very please with him looking into it without me asking. Thank you..
Please call me I will explain
Thank you for the good job!
Made my fj look brand new !!
the process was so easy. no hassles at all. quick and easy. thank you!
I was so impressed with the customer service and professionalism of the employees. I also appreciated the text message option for updates, was much easier for me to know the status of the vehicle repairs
Thank you all for getting my car fixed.
Car was two days late and I had to constantly call to get updates on status, no one ever returned calls as promised
We were impressed with the car repairs.
This is my 3rd experience with Fred Haas CC...always professional
.alwaya top notch customer service...I could have gone with other collision companies including NS Lexus...no way..I knew what kind of service I would get at Fred Haas Collision...Aaron Rodriquea is awesome and professional.
Inside the car dust all over, and very smell paint.
Excelent service. Very profesional and friendly. Kept me updated all the time. Will definitely recommend Fred Haas' team..
Perfect job, like it never happened.
Two things were missed and I will need to bring the highlander back for the job to be finished. I trust a rental car will be provided while we leave the car there. The other part of the job looks fantastic and very good work was done.
I hope to get a response as I am a very devoted long time customer.
The staff is friendly enough but totally unorganized with no sense of urgency. My car repair looks great, but it is extremely stressful dealing with the employees.
From the beginning moment of dropping my car at the repair shop to getting my rental was a tremendous experience! Thanks
I wish my vehicle would have been quality control checked before they gave it back. But all is well and fixed and everyone was very helpful especially Tommy.
Great job so far, thank u welcome
Walter Herrera is great! Will be referring you all over town because of his excellent customer service! Will not go anywhere else as long as he is with you. Excellent car guy!! Thank you for your knowledgeable staff!
Top notch service from start to finish. Great teamwork.Would recommend to others.
I have been. Doing. Business with. Fred Haas for mpre than 6 years. And have never. Been. Disappointed
Wow! Fred Haas is the way to go. What a great experience. Thank you!
I needed my car for an out of town trip and they made sure that it was ready! Thanks again!
Aaron was very friendly and attentive. I would definitely recommend Fred Haas Toyota World for collision repair.
Satisfied with the service. I would recommend to anyone thanks for the fast service.
You all were very wonderful. Thanks again fofor everything .Annette niner
Very satisfied! They were very professional! Easy process happy with the work
Great work! Great service! Maybe I'll have another wreck sometime so I can use you again.
Jeff went above and beyond 5 stars to him
So far; just picked up the car
Thanks to all! Special kudos to Aaron gor keeping me updated on my vehicle's repairs.
excellent service. give you updates on the status of your vehicle
I'm was very happy and pleased with how I was treated the whole Time my truck was at your location. Fred haas make me feel very Special and will tell all my friends and co workers......The Best service I ever received.....all smiled here.