Joe was very helpful and answered any questions I had. I like the progress notifications. I have been a customer for about 20 yrs and have always been very satisfied with the results.
Mike was fantastic. He kept me updated on the progress of my car. I never had to reach out to the shop wondering what was going on. The repair itself looks great. my battery did drain a bit while there, so my car didn't start when I picked it up but Mike and another gentleman got it started and I was able to run the car for a bit and it seems ok for now.
Thank you for taking care of the repair!
I assumed when I asked for the alignment to be checked I would get more than someone driving it and saying it's ok. I also assume that the insurance would have covered the expense of checking? A bit of a disappointment.
Vehicle Make : Mitsubishi
The car looks great. It took much longer than expected, but I'm glad to have it back in good shape. All your hard work is appreciated.
Excellent work & customer service.
Friendly and responsive to questions. They kept us informed about what they were doing to the car and when it would be ready.
Members of my family have been customers of CPB&F for many years. We have always been extremely satisfied with the time frame and quality of work.
The car looks great. Thanks for checking and repairing the alignment. It drives and steers much smoother now.
Overall a seamless experience that fit into my schedule. Hertz was also a pleasant experience. Thanks so much for your quality and professional experience.
I got my vehicle back and it was perfect, I was never doubting the repair but the communication with the body shop was a bit weak. I got a weekly email with a percentage of the repair, it seemed more computer generated than a human response. As the day got closer to my pickup, I had to call to confirm. If it was not for me calling the only way I would have known would have been an email that the car was ready. Once I went to get my car, there was no walk through to confirm everything was good. I got paperwork from an employee and my keys. I would think the manager would have greeted me and walked me to the car to make sure everything was good. Great work gets done there, just lacking a warmer communication.
Great staff & did a great job on repair and customer service
Car looks great and great job to the detail guy
Thanks for making the process for my car being repaired fast and smooth.
Excellent service and communication from Renee. You guys have a great team and are a pleasure to work with.
Friendly and professional staff and service!
Thanks for all the great work you all performed on my truck. Everything looks great. The one thing that I was impressed with the most was the detailing and cleaning at the end. Everything y'all did was more than expected and very professional. Thank you
I have great loyalty to my insurance company, State Farm. I am very pleased that they agreed Cedar Park Body and Frame as one of their top 3 or 4 choices to do the work on my car!
Great job. Loved the updates throughout the process. Thank you
I was very disappointed when I had to take my car back ,
Because the wheel they repaired was a different color
And then they wouldn't pay for my rental
I had to pay the difference on a decent vehicle :(
Completely satisfied with Mike and his team.They consistently gave me details on my car and called me if anything came up on a moments notice. I felt involved and cared for and they even gave a hundred and 10% and they didn't even have to but even took care of little things on my car. Having recently moved back to Texas I now have a place that I will definitely be going to when my car needs work. A special thanks to the Cedar Park Body and Frame family for all they do.
Renae was amazing. She was very thorough and made sure that I understood the process. She is an amazing asset to your staff.
Dana and Jeff were most efficient in getting my car repaired promptly. The result is amazing. Thank you all so very much!
One word "Awesome "! Thank you for everything!
You went above and beyond my expectations in fixing my car by detailing the whole car.
The workmanship is outstanding, especially the paint blending. I have other spots from previous work where the paint wasn't blended properly but not your work.
My only problem was not having the rental car appointment set up with my insurance. Other than that, the process was smooth. The text alerts were very helpful and saved you time from having to make individual phone calls.
Mike was great and explained everything thoroughly and was great to work with.
This is the only facility to have your vehicle repaired at. This was the 4th visit in 10 years (wife's car) and the end result HS always been amazing. My wife's Mazda was fixed up like new and always exceeds my expectations. Cedar Park Body and Frame fixes what needs to be fixed and does not pressure you for more, they made suggestions that worked out in my favor. Thank You
Thanks for the excellent repair job. The car looks great.
I love the excellent customer service the professional and courteous staff and most of all the outstanding job on my Tahoe!!
There were delays that appeared to be caused by not being organized. I feel that my car could have been ready earlier. I also was not given updates until I personally called to check on the status.
The employees were kind and they informed us on the progress of the vehicle. Thank you for your service!
Excellent team; courteous, prompt, and the work performed was first rate. Already recommending you guys to friends and neighbors!
Thanks Again for your great service
Loved the daily updates and that my vehicle has been cleaned before I picked it up. Cannot find a single flaw in the repair. Excellent job!
Very happy with the repair, better than new. All staff were great to work with. Thanks
Great job again! They make the car repair experience easy. I would highly recommend them to anyone having been through an accident. I was informed throughout the repair progress. Thank you Cedar Park Body and Frame for excellent customer service!
renee was fabulous! She made the entire process so easy!
And. The jeep looks great too!
YOU guys have done work for me before and that is how I knew I would excellent body work done on my truck.I would recommend you guys to anyone.thanks to
Renee did an excellent job in following up and keeping me informed of the status of my car repair.. Thanks so much
Great job, glad I chose this place!!
Jimmy was great to work with. He kept me informed of the progress and did what he could to minimize the repair costs on our 2005 Toyota.
My car looks great! I appreciate Jeff and everyone who worked on it. I am so happy with the outcome.
Kudos on the "nose job". Looks perfect!
They did a good job. It looks smoothie.
Fast and friendly service provided. Much appreciated!
My Ford has been perfectly restored by the gifted skills of Cedar Park Body & Frame mechanics. They have worked on my vehicle twice before and I have received the same level of restoration . I am impressed with everyone's attention to detail. And the extra gift given to washing the exterior and vacuuming the interior is such a pleasure to receive. I have such confidence in Cedar Park Body & Frame that I recommend them to all persons in need of their services. Many thanks to all!
Very happy with the work as well as customer service. A wonderful local business... Not having to take my car to Austin is a blessing. Businesses like this makes are community a better place. Thanks for a job well done. Wanda and Marvin Ross
I was completely satisfied with the repairs that Cedar Park Body and Paint did to my vehicle. They were very courteous, professional and constantly communicated with me via text to keep me updated on my repair. Dana the Office Manager is exceptional. She is truly an asset to your business and is very good at what she does. She made me feel very comfortable and trusting to let Cedar Park Body and Paint repair my vehicle. Thanks again and I will be happy to refer your company to family and friends!!! Excellent Service!!
You were very helpful, kept me in the loop on the progress of my vehicle. My vehicle was beautiful when I picked it up. You were very great to work with and I will recommend you.
Process was poorly handled. No proactive updates on status or timeline. It was very inconvenient and disappointing this time. I had better experience in the past and recommended many friends before. Also the car still showing some issues with the headlight and couple of other miscellaneous items.
Renee did a great job keeping me informed and making sure I was taken care of. Thank you
Jimmy was an absolute pleasure to work with! I really loved the text notification updates.
Loved everything about my experience. Jimmy immediately put me at ease through the quote process. Got me in and out in less time than I was told and right on budget. Thanks for making my life easier!
I really appreciated the professionalism, thoroughness and courtesy.
Great job! The whole process was easy. The van was repaired in a timely manner. I appreciate getting some insight into the repair from Jeff before I decided to go with Cedat Park Body & Frame. Everyone there was easy to work with. I did enjoy the e-mail updates. Rental car arrangement was convenient. I also didn't expect the van to be cleaned inside and out - thank you for that! All was good! I sincerely appreciate your great customer service and great work on the vehicle!!
I hope I don't ever need them again, but if I do, I'm calling them! Such an easy experience. I felt very informed throughout the whole process with their convenient text messages!! Our vehicle looked great when I picked it up--cleaner than its been in a year, probably! ????
Thank you for the great service!
Excellent work; quality service; great communication! 10/10, excellent.
Jeff was excellent person to work with
I was impressed on the great service. The updates I received throw my email really put my mind at ease, knowing that my vehicle was being repaired in a timely manner.
Thank you for all your help in putting this behind me.
You went beyond what I expected when you washed my truck when it was just a bumper repair.
very pleased with the outcome and time it took to repair my car. Jeff kept me in the loop the whole time and was a great person to talk to. Was very,very,satisfied how your display of going beyond customer satisfaction on how well my car was detailed,didn't expect that!! I thought companies had gone away from customer satisfaction and how wrong was I !! Hands down to your staff & personnel on a job well done and expect to send family & friends your way when in need. Once again, thanks!!!????????????????????????????????
Vehicle Make : Volkswagen
Great service, communication and quality work!
Dana allowed me to send a picture of my rear spoiler and then Jimmy sent me the quote. I really appreciate that flexibility. Also, when I got my suburban back, not only was I 100% satisfied with the work, my suburban had been detailed and it looked beautiful. My wife and I are customers for life.
Vehicle Make : Volkswagen
Staff is great, process is easy. Keep up the great work.
Everyone was very professional and helpful. No complaints
Yall did a great job as always.
As before on my Envoy I am 100% satisfied and would recommend you to all.
Thanks for the quick turnaround...
Amazing job! Everyone was friendly and very helpful. Excellent customer service and Great communication!I knew exactly what to expect every step of the way. I will definitely recommend you guys to my friends and family! Thank you so much for a wonderful experience!
Completely satisfied with both my representative and the quality of work performed.
Great communications with your customers.
Thanks for getting me Putin three days so I can get on the road again and work!
I was super satisfied with cedar park body and frame from day 1. I really like the text message updates on my car. I must say Tammy is really awesome and cares about the customer!! The entire process was very good! I will surely send referrals to this spot.
Great customer service and workmanship! Great job guys and gals!
Great job! The new grill and hood look fantastic!
I wouldn't take my car anywhere else. They handle insurance claims, send daily email updates on the repair status of your car, and once done, you get your car back repaired and spotless.
well done. Very satisfied.
Tammy was amazing to work with. She went above and beyond in terms of taking care of me. She kept me updated on the status of my vehicle and worked to try and get it to me when I needed it. The work done to my car looks great. I love that it has a lifetime warranty on workmanship. It was also nice to pick up my car and find that it had been detailed too. Thanks for making it a great experience.
Everybody did a wonderful job, and will be highly recommended. Went above and beyond
Job done better than I could have expected. Very fast turn around. Text updates were completely off...gave me concern
Thank you for the quick service.
You folks do beautiful work and the extra care is appreciated. I particularly appreciate the buffing and extra touch-up paint etc. and the excellent customer service from Tammy.
I will recommend you.
It took a bit longer than I anticipated but I am satisfied with the work done.
Very good work fast and efficient Good updates on how it was going when vehicle was being Worked on thank you Cedarpark Body and frame
Thank you for being so courteous and efficient through the whole process.
If we needed we will definitely use your services again
Thanks for taking care of my repair in every way. Dealing with the payers insurance company and fixing my truck perfectly. Great communication throughout the process. Many thanks.
I liked the email up date and the phone calls
The team did a great job!! I was very satisfied with the work!!
Fast and professional process. Thank you very much.
Great experience thank you
Completely simple and easy process from when I walked in to when I was notified it was complete.
WE'VE USED CEDAR PARK BODY & FRAME FOR MANY YEARS AND ARE ALWAYS VERY SATISFIED WITH THE QUALITY OF WORK. DANA HAD OUR PPWK READY WHEN WE DROPPED OFF OUR CAR AND COORDINATED WITH ENTERPRISE FOR OUR RENTAL, MAKING EVERYTHING QUICK AND EASY. DANIEL AT ENTERPRISE WAS AWESOME AS WELL. JOSH TOOK CARE OF UPDATING US THROUGH THE REPAIR PROCESS. THE REPAIRS LOOKED GREAT.
Car Repair looked amazing! Great text updates, and great staff! Thanks so much!
Jeff and crew where great good job!
Jeff & Dana both provided professional, competent service. Vehicle looks and drives exactly as I expected. Good job. Thanks!
Well considering I had to visit them twice in 6 weeks. I hope I don't have to see them again. They were great!!
You have a good price quote to start with, ordered parts and did the work as scheduled on time and with great care. Completely satisfied.
I love working with yall easy going !! They do such a good job !!!
You did everything great! Looked brand new again! Oh, and Tks for cleaning her up too! Couldn't have asked for a better experience! Ty again, and God Bless!
Mrs. B. Spalding
Jeff Bastion and the technicians helped me find an economical solution to my car bumper problem.
The first time I walked into the shop, I was greeted with friendly faces. I was pleased with the service. The repair they did to my CRV was fantastic. Can't even see where the baseball dent was on my hood. I will be recommending them to family and friends.
Very satisfied with the body work on our vehicle. Josh went out of his way to find the right part at an excellent price. Actually a few hundred dollars less than other quotes. Thank you!
The only thing that was a bit of an issue for would be not getting properly notified when my vehicle pick up date was delayed.. I was told 30 min before I was supposed to pick it up, after almost 2 weeks, that it was gonna be another 5 days. It wouldn't have been such a big deal if I was told a couple hours ahead at least. Then when I called to ask about it whoever spoke with was almost a little rude. Other than that completely satisfied with the repairs. Thanks.
Presently surprised at quality and timeliness of repairs. Thank you.
Thank your for your hard work... Really appreciate getting it done in a timely matter...
Excellent workmanship. They set a target date and met it. I would definitely recommend them.
Everyone at Cedar Park Body and Frame were professional and friendly. They also keep you informed as to the progress of your repairs!
Thank you! My car looks great!
Please have someone other than Jeff call me.
I am satisfied with the work you guys have done on my Vehicle and delivered on time, Thank you!!
The car was not detailed as there were substances and schmears over the work area.
Quick, friendly service. The repair work looked great.
Germania recommended and everything went smooth
Thank you so much. We have had to have repairs made in the past and have come to you because we have always been satisfied.
I appreciate you help, follow up emails and the quality of work that you do.
Everyone is accomodating and friendly and I appreciated that as well.
Josh and his crew did a great job of repairing my truck, keeping me updated on the progress and finishing the job when promised.
I couldn't be more satisfied. They were prompt, exacting and friendly. They kept me informed all during the process. The work was completed faster than I had imagined
Very friendly and professional.
This is my third time to use Cedar Park Body and Frame. I live 70 miles from Cedar Park, so it's not really convenient to use someone outside of my hometown but the professionalism, kindness, and knowledgable staff makes it worth the travel. Getting into an accident and having to trust someone with the repairs on the only form of transportation you have is a big deal. People these days don't tend to be very honest but I have no ounce of worries when I know my vehicle is with you guys. Thanks so much for all you do to make this a great experience.
Jeff Bastion is the best Service Wrier at Cedar Park Body and Frame. He had me in and out in 2 1/2 days! The car looks good as new!
My Miata looks great. I was surprise and happy that the work was completed well before the estimated completion date. Well done. I was happy with getting timely up dates by e-mail
I received great customer service from the entire staff & my car was ready when promised. I would definitely recommend your body shop to others!
Job well done. Hopefully, won't need them again, but if anyone else does, I will definitely refer them to Cedar Park Body & Frame.
All staff was friendly, and Jeff was awesome in keeping me posted and making me feel comfortable while car was in the shop.
Thank you so much for the awesome repair.
You always exceed expectations. Thanks!
Great work would definitely go back
Awesome customer service. Liked the texts and phone calls updating the status of my car. The only compliant I have is 2 if the 3 women in the front office are not friendly and do not smile which is your first impression. If I didn't know Jim I would have contacted someone else.
I can't say enough positive comments. The most professional and friendly business I've had the pleasure of doing business with in a while.
Think your service is wonderful!!
My daughter brought her hail damaged 2012 Chevrolet cruze to your shop and was completely satisfied with your service. Not only was it repaired perfectly it was cleaned and detailed to perfection. Thanks!
Great service. Honest and courteous.
Job looks well done and very professional
Friendly staff, quick repair with great work!
Our third experience with them and it had always been great!
I'm Glad to have my car back, you guys have worked on our other vehicles in the past. Didn't take as long. I need to get this message to Nate, I left my black laptop bag there in your office. Please notify me, let me know. I als sent him an email.
Great job, and loved the way they kept us up to date with the messaging on my phone.would recommend Thier work to any one.a very satisfied customer. Thank you !!!!!!
Prompt and courteous service.
Nate great to work with
Good job I am very satisfied
Great job would recommend our shop to others
Tammy was great Give her a nice big raise
Professional, kept me informed, they took care of everything and in a timely manner. Recommend them highly!
I like the texted updates. When I called I got clear updates. The coordination with State Farm Insurance was seamless. I trust CPB&F to do a great job every time. Thank you.
I was impressed how clean and shiny
my truck was when it was returned to
Service person Nate O'Dell was great.
He kept us up to date on repairs. Vehicle looks fantastic where repairs were done. Will always use Cedar Park Body & Frame for future repairs. Highly recommend!
Staff was very friendly, knowledgeable, and accurate
Great service and my Toyota looks immaculate.
Will tell everyone how great they all work together.
Just want to thank you all for the great work and for the excellent communication. Thank you for explaining to me all the details and for being friendly
When first dropped off the car on Monday the 10th told would be done no later than Friday. So figured Friday 14th since was Monday. Then got text on Friday 14th that car done by Friday the 19th at 5:00 pm. On the 19th called at around 4:20 told car just out paint booth not ready till 20th. After hung up got text few minutes later car be done by 5:02 on the 20th.
Glad not have rental car been very upset if not had a loaner car with time difference. Had explain car owner I would need their car longer and they agreed.
When got car was happy with repairs and impressed with car detailing inside and out. So far looks good will get better look when sun out.
Very satisfied with the service, personnel, and workmanship. Very satisfied!!!
CPDF did a great job and was very accommodating. I appreciated the on-going updates as to the status of the repair. I would return to them for body work.
When I arrived I was told I had to pay 750. I consulted my insurance agent and he said I should have only paid 250. Even though two claims where filed. He said the repair was all done at the same time. I will follow up with farmers further. The repair itself was great.
My car looks so good! Thank you so much! Completely professional and very kind! Thank you for the hard work and I am definitely referring y'all to friends!
Tammy was wonderful, very friendly! Her updates on the progress of the repairs were very helpful.
Tammy was excellent! I was kept in the loop with continual status reports and the repair came in on time. This is exactly why we chose Cedar Park Body & Frame.
Loved every minute of it. From the moment I walked in you had my best interest in mind. The constant up to dare contact was amazing. I really appreciated knowing what was happening to my car every step of the way. Every one I encountered ag the shop we friendly and professional. Thank you.
A smooth and seamless operation. Coordinating with the car rental co. is a big deal to me. Great email communication with the .pdf's.
Hell, its almost good enough to make me WANT to have a wreck! (No, not really! :D )
Thank you Nathan for everything. Keep up the good work.
From the first time I called to make an appointment to the time I picked up my beautifully repaired car was just a matter of a few days (which is impressive in itself since most body shops promise a few days that end up being a lot of weeks). Every step of this experience was surprisingly impressive. You guys went above and beyond not only by getting the repairs done quickly and before I headed out on a business trip, but also by having the car completely detailed before I picked it up. Wow!!! While you never want to need a body shop, I'm very glad to know I now have a go-to shop when the unexpected happens. I will recommend Cedar Park Body & Frame to anyone and everyone who needs this type of service.
Other service can be improved. Repairs took to long. One week longer then we were told.
Lived the personal attention
Jimmy was awesome at keeping me informed. Repairs were done well and within the expected time frame. Thank you!
I liked the way you gave me updates on the status of your repairs.
My car looks like new again! Great job, thank you!!
My truck is perfect! Thanks for your help.
Great Service and Professional Personal
I originally was not going to provide favorable feedback due to customer service issue, but they recovered at the end leaving me satisfied.
From beginning to end great service Tammy kept me in the loop frequently I feel like I am part of your family. Thank you for a terrific experience
I was very please with how my repairs went. My car was complete the day after I turned it in AND the interior had been vaccumed which was a nice surprise!
Wonderful service. Nathan made things really easy!! Highly recommend CPBF!!
I appreciate the occasional text message, and Nathan's personal calls to give me the status. Car looks great.
Very good job and very quick. Thanks
Appreciate the quick and friendly service.
Tammy did an amazing job customer service skills are wonderful
You guys rock. I will be back because both my vehicles need paint work.
I will be scheduling an estimate for my 2nd vehicle in the near future!
Dyou are doing now and making it right. Thank you for that
I was really surprised how well the new paint matches my old paint exactly. I really appreciate the quality of the work. Plus, the total detailing of my car was way more than I expected. Thanks for a great experience in a "not so fun" situation.