Quick, easy, quality work. It's hard to ask for much more.
Very inpressed with timeliness and quality of work completed!! Thank You!
was treated with
They were great as always
Good job. Appreciated your calls to inform us about the status of repair.
I loved getting the emails giving me updates on how the car was progress in repairs. Then i picked it up and it had been cleaned inside and out. It certainly made me feel like they really appreciated my business.
Excellent customer service.
Abra was great and keep me informed on the status of my car repairs daily. They were friendly and professional. My car repairs look great! Chelsea was very accommodating, cheerful, informative and great to work with!
The work done at Abra in Ellensburg is incredible. Always professional and my truck looks brand new. They were ahead of schedule. I love talking with everyone. Jamie is a sweetheart. Tyler is professional and does a fantastic job explaining the process!
Answered all my questions and my calls! Super efficient in getting me copies of all documents sent to the insurance adjuster.
Super friendly when i picked my car up and explained some of the repair in detail as well!
thank you so much!!
Great experience, from the front desk, customer service and end product. Yes it was expensive, but nothing is cheap anymore. Matt was very attentive, kept me informed of the process, which was very appreciated. Matt was very friendly and professional. My car turned out fantastic. A job very well done.
Thank You All. I would definitely recommend your service. Nancy K
I am thankful for a quick and professional job on my vehicle as well as helping me with a small dent that took your service man about ten seconds to pull out with his plunger. He didn’t have to try but he did and for going above the call of duty I will always be a strong positive advertiser for your service to anyone who needs it. Thank you again for a great job!
Amazing turn around time!
Very straightforward process; done on my schedule and for less than the estimate. I always use the for my repairs because they are done righ
Could not be happier with my service from all of you! From the office to the shop everything was top notch! Thank you for staying in contact with me the entire time and following through with all your timelines. Very much appreciated and highly recommend!
Great Fit and Finish. Reason labor and part costs.
No surprises. Will be back with further work as need arises
Tyler and his team did an excellent job communicating and repairing my Subaru. The job was even completed early! Well done! Exceeded my expectations.
Great work and they worked with me on the delivery of the vehicle.
The entire team went above and beyond! Tyler's professionalism, attention to detail and friendly customer service exceeded our expectations. The workmanship was excellent and my car looks good as new. Not to mention, it was extremely clean inside and out when I picked it up! Definitely, will recommend Abra in Ellensburg to others in the Kittitas Valley- thank you!
Hi all. The work looks great, good job! I was just disappointed I couldn't hang onto the broken and unusable headlight assembly, without an extra $103 charge. The Valley Ford estimate said there was no charge for it. I understand that's what y'all were charged. I wrote to Ford Motor Co., thought maybe they could explain the differences. Thanx for the good job, no contact needed...…………..G