I love ???? this place you all made my car look like brand new again
Car looked great. Liz kept me updated and helped coordinate transactions with the insurance company. She was super helpful and knowledgeable.
Very pleased with the job and the customer service. Kept very informed. Would highly recommend them.
Vehicle Make : Volkswagen
Communication with Abra was excellent & I never had to second guess what was going on with my vehicle! I would highly recommend Abra to anyone & rate them 10/10!!! I am very pleased with them!
My looks great. I am very satisfied with the job done!
Everyone was sooooo friendly .... Liz knew the answer to every question!!!! My JEEP looks FANTASTIC!!!!!! THANK YOU!!!
My experience with Abra was wonderful both times I've used the shoe for repairs.
A voicemail was left today at 4pm stating that my car was ready to be picked up at 4:45pm that same day. I wasn’t given any prior notice that the car may be ready that day? By the time I actually got the vm it was 4:30 & There was no way I would be able to make it before the shop closes. Adding the fact that due to the holiday I now can not get my car until Wednesday. I had to call the ins company , where I was in the phone for over an hour , to ensure I would not incur charges for he rental personally since it is only covered until repairs are done. At this point I was able to get the car extended until Sunday but I have to call again on Monday to see. So now I have the stress of not having a car for a few days or having to pay out of pocket for a rental. I am annoyed that I was given less than an hour notice that my car was ready , with no prior communication of an estimation of when it would be done.
Yes!!! They were very professional and letting me know how the vehicle was coming on. I liked the daily text on the progress they were making.
This company—especially Liz—offered excellent customer service.
We are very happy the service and quality of the work. We will recommend them to our friends
Stayed in constant communication. Updates were prompt and considerate. Very efficient
Excellent work and excellent service!!
Vehicle Make : Mitsubishi
Estimate of completion date was widely out. It cost me gas in the rental car that I didn't need.
Excellent service! Everyone was very nice and kept me informed each step of the way!
Love the status updates, repair completed on time, nice facility and waiting room, great explanation of process, good synergy with insurance carrier, and icing on the cake was that the car was beautifully washed and vacuumed before pickup. Will recommend your shop to others!