Nate, was able to get me in ASAP , which I really appreciated, I know he had to stay later than usual. I was leaving for Indiana early in the morning. He did me a big favor working on my Toyota, so I could meet my schedule. So a big thanks to him and ford garage . Jack U
Excellent service from Shelby and the crew that did the repairs to my vehicle! Professional staff and clean car when I received it. Would recommend to everyone I know
They were very accommodating and helpful. Job was done very well!
The staff members were friendly and very professional. There were no tricks or hidden costs and the work was finished earlier than promised. Nice job.
Everyone has been very pleasant on the phone; however when I was arranging to get the rental vehicle, the person stated he would pick me up Monday morning to take me to Fort Dodge, so I could pick up the rental. He didn't show up and never called me. I was expecting the rental to be able to get to work that day. I called and the office staff stated the person forgot because he had a busy weekend and his daughter was sick. It would've been helpful to have a phone call, so I could make arrangements for work sooner than 8 AM Monday. I was able to get a ride to pick up the vehicle when it was finished. When I drove it, I realized the right wheel is still rubbing on the wheel well when I turn all the way to the Left. I was able to speak to a representative on the phone this morning and plan to bring it in to get it repaired tomorrow. They have been very responsive to phone calls which has been helpful! The most difficult thing for me has been coordinating how to get it to Fort Dodge during their open hours while I work.
Abra staff were competent,kind,explained things as was needed. It was nice to see women on staff. My car when done was cleaned on the inside and outside appeared also. What a blessing. Thank you. Carol S
The car came back looking like new up set about the extra time
And waiting for parts
The automated email updates didn't really say anything about the details of my service, just the automated message.
Nate went above and beyond to give us an estimate quickly and put us in a safe loaner vehicle while ours was being fixed and dealing with our insurance company. We are very happy with the work, our vehicle looks like the day we bought it. We are very happy with the overall experience and Abra will be our first stop in the event that we need body work done in the future.
Thank you for the super job of cleaning My truck. Very good work.
Great customer service!!!!!
Shop manager an I have a disagreement. I feel car does not look right. He says it does. I thought customer always right. I find myself returning car after repairs to get things fixed a second or sometimes third time. They do eventually get it right. I do not care for the all around attitude I am getting in my car being done right. I felt I had a better relationship with. I was wrong.
Great customer service! Quick relairs, and our car looks wonderful! I will definitely refer Abra.....and if need be, I will be a return customer! Very happy with everything!!
There is a flaw in the paint. Just above handle on passenger side door
They only thing I can say is that I am totally satisfied with the job they did. I would definitely recommend anybody to go there.
This is our second time using ABRA. Thank you for the quick and amazing work! The rental car they loaned us was wonderful!!
Body work excellent !!????????????
Repairs look great. Thank u so much !!!!!