Awesome service! Great work!
Repaired quick and looks like new.
Amendments made to initial estimate, nothing was conveyed to me as the customer. I was expecting maybe 3 days without my vehicle turned into ten. After the fact it was explained due to weather conditions nothing was shipped out for three or for days and then it was partial shipment. I understand this becomes out of your control, but customer service and communication does not. I was also believing my windshield was going to be included in the repairs, it wasn't. Was informed that was my insurance company decision, but that also was never conveyed or discussed with me.
Very friendly staff. Status updates were informative
Did a great job! Completely satisfied.
Everyone appeared to work well today to get things done. Staff was very friendly and helpful. Mr **** went out of his way to to be helpful and make sure things were done right.
Was told my vehicle repairs would take 15 days,but actually had my vehicle for 51 days!!dropped it off oct.9 never heard from them until nov.6.they left message that parts weren't in.i called them spoke to Tyson on nov.16 ,again telling me still waiting on parts!I then called corporate (who never called me back)left message with customer service)totally unprofessional and disrespectful to a customer!very disappointed in abra experience ,would not recommend a bra to anyone!later found out parts weren't even being ordered until 2-3 weeks after I dropped my vehicle off at a bra shop!!!
Estimating took a rather long time. I understand that there was remains of a deer under my car, but I drove by multiple times to see that my car had not been moved from the spot. I was hoping that it would be cleaned faster so the damage could be estimated. I was disappointed when I was promised a phone call but I constantly had to call back. I am happy that my car is back in my possession but I wish that I was given better updates rather than having to follow up myself.
Found a couple of issues, but they are going to rework it for me.
Nice people, making any wait time speed by--just a pleasant experience. Thanks, Penny G
The Abra staff is professional and courteous.
Everyone we dealt with was super.
Everything was great from the time I got the estimate until the time I picked up my car after the repairs were completed. Everyone I came in contact with was a pleasure to deal with. Thanks again!
Super job. Matched perfectly.
None...everything went well
They were very speedy. I was in and out in just about one hour. Nice job.
was kept well informed of the progress on my vehicle.
THE Team worked with me to keep the repairs close to my price range and looked for options other than the typical fixes to make sure it would work for both my car and my pslending limit.