Appreciated the updates & being kept informed during the process
We were pleased with the work that was done on the car, but we were not so pleased with the communication and follow up throughout the process. It took a while for them to respond and give us an initial bid, and while the work was being done several days passed before they started giving us status updates. Also, we felt it took a bit too long to complete the work (3 weeks).
they did a real good job. look real nice
That was a very pleasant experience, working with Abra on my insurance claim. The staff was very courteous, and provided great communication throughout the process. I got my vehicle back and they even detailed it! First class, thank you.
We never received a call back from you while you were looking for parts over a 10 month period. Even though you said you would.
Kevin is the very best. He always takes the best care of my vehicle and keeps me updated every step of the way. That makes me feel confident in the services Kevin and Abra offer, and gives me ease of mind.
The repairs on my Tahoe are AMAZING and it looks like a brand new vehicle. Very very happen with my experience at ABRA.
I appreciated the ability to get my car in the shop quickly for this work, your support in dealing with the insurance company/claims adjuster and how clean my car was when I picked it up!
Great customer service.
Helpful friendly employees and work done is amazing!
Great job very perfessioal
Our car was returned to us after the repairs and looked just as good as it did when we took it off the showroom floor. We are we’re very satisfied with Abra and would definitely recommend them to anyone who needs to have their car repaired. we were very happy with the service!
Everyone is very professional they seem to actually care about the customers
Car repaired in a timely manner and looks great!
My vehicle was still dusty and dirty after just receiving vehicle. Other than that, I haven’t noticed anything else to be concerned about but will communicate if there is.
Even though we hate having our car damaged, it’s great to know that if it does Abra has our back. This is the second time we have had our car fixed by Abra.
After the way we were treated and how well our car was taken care of the first time, we knew Abra was our choice for the second repair. Hopefully no additional visits will be needed, but if so Abra will be our first and only choice.
Thank you for making our car look better than before the accident!
Tom took care of everything!
Excellent customer service. Was treated real professionally. Happy with the outcome
Quality people and service. They stand behind their work