When I seen my car today I was so surprised of how good it looked it didn't look that when I bought it Jesse you out did yourself your service and your work speak for itself one word awesome I will be telling everyone to come to service king and the reseptionist was so nice and respectful you guys really know how to treat your customers I'm so glad I had the opportunity to meet you guys thank you so much
I appreciate all the updates I received via texts and calls. Thank you
Extremly happy with their services. Thanks to Jessie and Melissa for their help, customer service and great communication.
Kept me updated on status of my car, regularly. Very courteous. They did a very nice job. The car looks great.
Wonderful experience and my car looks great
My car looks as good as new after. The work done is immaculate and the service provided was awesome. I really appreciated getting daily updates on the progress of my car and on when to expect it to be done. Jesse was the best!!!
You guys did a great job on my car that it looks brand newi love even more love all you guys that took the time to work on my car keep up the great work thank you so much Elena
Amy our representative was outstanding! She was thorough and communicated excellently with us. She kept us updated and in the loop with everything going on. Amy was a wonderful contact, and pleasure to work with! She and your team did a great job getting us back up, and running. We appreciate the service, and are happy we brought our business to you! Thank you so much , Enrique Gonzalez... Amy and the team in San Bernardino, at H st. And Baseline are really on point
Since I made appoitment útil car was done, it was a pleasant experience.. Jesse Silva Thx for everything...
They were great, Amy was very helpful
I hardly have any car repairs but I do have to say that this the best encounter that I have ever had. Jesse is the best. Then Melissa. My daughter was in an accident and Allstate had me go there. They did such a good job that when the incident happened with my and my husband's cars. I told Allstate that I wanted to go back there. If I didn't a text everyday I got a phone call letting me know the progress on all of my cars. Very professional, efficient. I have 3 brand new cars again. I recommend Service King to anyone. Thank you for all of your service.
got An accident and they finished my car on time.. keep me up to date in the process. Not only outside looks good they also cleaned inside the car .. help me with my rental car .. Highly recommended... Thank you
What a great experience! Not only was my car done ahead of the projected estimate but was washed and vacuumed! My car looks great. I will certainly be recommending Service King San Bernardino to anyone looking for a car repair facility!
If I every need work done on any car. I would go to them and think you all very much
From the moment that I stepped in at Service Kings, I was kindly greeted by Melissa. As I shortly waited for the manager Josh Alvarez, he stepped out of his office and apologized for the short wait; that automatically showed me that he was focused on providing the best customer service. Which he happed to overly exceed. He assisted and provided me a solution to my problem that I was currently having with my rental car from Enterprise Car Rental. He then advised me that Travis was going to assist me with the paperwork and shortly after I was greeted by Travis, who assisted me with the paperwork and gave me more detail about the work that was done. Through each step that I went through, the staff was professional, the manager clearly displayed that the focus was on providing phenomenal customer service and finding solutions to problems that seemed impossible for someone like myself. Overall Manager Josh seems to be running the San Bernardino store to its full potential. Because of the way the manager displayed excellent Managerial skills, I would highly recommend this body shop to anyone who is looking to have their car repaired and wants to have excellent customer service. Great Job Service Kings! Your store has won a lifetime customer.
Great service all around since the second I walked in to the moment they allowed me to leave with my fixed car.
I appreciated the regular status reports about the body work being done on my Tesla Model X. And the quality of the workmanship was excellent.
Our overall experience was a very good one! We would highly recommend this Collision Center to our family and friends.