You guys did a great job. Damon was great to work with.
Thank you for all that you do!
Overall great experience. Ashley Thompson was the advisor on this job and she is a great representative of Capital Ford. Great customer service, communication and follow up. Please pass along my thanks. Bruce
your attention to the repair of my vehicle was swift, and very well executed. My vehicle was repaired in the time frame specified to me. Your staff was courteous.
Van had to go back due to driver side door not being properly repairs and literally falling off the hinges and causes damages to the fender and door panel.
Damon was so nice and helpful, keeping me updated throughout the entire process. My car was fixed so quickly and it looks amazing!
The work done on my Ford Fusion looks great, I understand why it took so long to complete the job there were 3 holidays during my repair timeframe and I understand. Damon was very helpful and explained everything to me as I had many questions. I know sometimes things take time
Started with excellent customer service from Ashley taking care of all questions, providing updates and working with the insurance company around total repairs. The work itself has my vehicle looking like new, awesome job. Thanks to all at Carolina Collision!
I had to wait until the right part to come, replacing the wrong part that was sent in the first place.
Damon is super kind, personal and still professional. I can tell that he genuinely takes pride in what they do and how customers are treated. You have a gem in having him at Capital Ford. If anyone ever asks, I would refer you without hesitation.
My 2015 Chevolet Impala looks wonderful. The repairs were done in a timely manner and your technicians made my car look as good as new. Thank you so very much.
Yes, by appearance, until I started driving my car. Halfway home, I had to call for someone to pick me up, because my car kept shutting off while I was driving. It wasn't doing that before the accident happened. I believe something else needs to be fixed.
Damon was wonderful. The office staff are courteous and helpful
From beginning to end, the staff was professional and nice. Damon and Anna were very prompt in answering my questions and returning calls with such pleasant attitudes. I was very appreciative of being consistently informed of my repair and what the next step would be. I am thoroughly satisfied and would rate my experience at 10 with the Collision Center at Capitol Ford Charlotte.
Repair was timely and everyone I met or talked with was very helpful in understanding and meeting my needs.
Please thank Damon and the team for a smooth and pleasant experiance. The job looks great but Damon keeping me updated on the progress as well as quickly answering any questions was appreciated and frankly refreshing in todays market place. Seems to be a lost attribute for many buisnesses.
Andrew, Damon and Mike were courteous and professional. They kept me up to date during my entire process so I never had to wonder what was going on. Thanks, guys!