Everything was great except that when I pointed out a small defect next to the crash repair the first inclination was to explain it away as rock damage and not covered. The insurance paid >$3200 and that is the first thought? All I was expecting was a quick touch up. Black paint of any kind could have done the job.As it was I was not prepared to argue about it but it would have left a bad taste in my mouth. As it turns out it was only a little tape residue so it actually did not need anything and although I would come here again for work this would always be in the back of my mind..
Job well done!! Looks amazing, great experience always friendly service. If unfurtanate problems happen, I will always use Joe Hudson Collision Center in the future. Thank you.
Most satisfied. Their professional attitude was exemplary. Thanks for caring.
I also sent a great message to the reply line.
Thanks for all your help in getting my truck back on the road.
Friendly staff, professional work. Well done.
My car looks great and great service. Thank you
The repairs were excellent and your personnel were very professional. I can not believe that your personnel were able to complete the work so quickly. Thank you!
Somehow in the paperwork my phone number ended up being incorrect. When I dropped my car off and got my rental car we corrected and confirmed my phone number and it still wasn’t changed in the system. I was alsmost charged extra days for the rental car because I didn’t get the call saying me car was ready. I was quoted 6 days and it was finished in only 3 so I was very pleased, but it was frustrating to rush to get over there before being charged.
Extraordinary work! There was some confusion about repairing my driver’s side exterior mirror and adjusting the rear passenger door. The Manager (Bill) was extremely professional and patient with the adjustments! You were the number one recommended body shop by USAA, and I can see why!!!
Thanks for making a Huge inconvenience, due to a careless/distracted driver (my opinion), as pleasant as possible????????????????!!!
Paint has an orange peel look. Also hear air coming in around drivers door. When I went to pick up my vehicle, it was raining. I was given my keys and invoice and no one went to check the vehicle with me. I could not really see the orange peel until today when it wasn't raining. Totally unacceptable customer service and quality of work.
Repairs were great & delivery was on time; however, the finish was spoiled because the vehicle was not cleaned.
Great people, very professional, fulfilled every expectation, completed the work exactly as promised, and the repairs were perfect. No question, I'd always go back here for any repairs.
Great work and great communication!
Great job all the way around! The repairs were done quickly and with timely updates. I appreciated the added care that was clear in the quality of work.
Did great work. Car came back like new. Very friendly. And only took a couple days.
I'm highly satisfied with the work performed on my car and Mr. Adolfo, was awesome at his job.
Excellent service! Kept me informed the whole time!
I’m very impressed with the service I received. Everyone was really nice and I liked getting the text updates. The repair was done so quick! I will definitely remember you for the next time I have car damage....which hopefully isn’t for a long, long time!
Was well informed thanks to everyone