Hendrick Collision Center Rock Hill

Excellent service

Car is still not fixed. Had to bring it back immediately after I first picked it up so the front quarter panel could be painted, the front end aligned, the loose entry piece at the back door properly mounted so it would stay secure, side window wind noise eliminated. I was notified on Saturday (11-19) that car was ready. It wasn't. The front quarter panel still needs the chips in the paint fixed, the entry piece at the back left door is easily lifted up and removed with my disabled thumb! I have no idea if it has been aligned or if the wind noise has been fixed; based on what wasn't done I'd guess the other items still haven't been fixed. I will definitely need written documentation of the alignment with the numbers for prealignment and post alignment. I will also need documentation re the paint work, the door entry issue, and the wind noise repair. At this point I have lost faith that the other $8,000 in repairs were properly done based on these simple fixes that were not handled.

Well done! I know the delay for parts was beyond your control. But the final result was great. No complaints.

Everything went smooth and was made easily thanks for everything

The work was done a day before the predicted time and everything was done beautifully. Looks like a new car again. Thank you for a great job. ????

I still haven't had a good answer to why my car sat in your lot for 10 days before it was even touched. I HAD AN APPOINTMENT TO DROP IT OFF DIDN'T THINK THAT WAS A REASON FOR MY CAR TO BE IGNORED. You wanted me to answer your question, I did. Now can't suvmit it. OMG.

Thanks for quickly repairing the AC issue. Totally satisfied.

They did a good job repairing the problem. They answered the phone making the communication easy.

Great work!

Hendrick Collision did a through job of completing repairs needed to my vehicle.

Two pairs of sun glasses, one Ray Ban and one Maui Jim were taken from my car glove compartment while my car was at Hendricks Collision for **** ****/2 days. Terrible!! I will never will go back there and I will tell my Dealer not to send anyone there. Untrustworthy employees!!

Front Bumper is not completely repaired/secured. A plastic clip/lock appears to still be broken

good

Excellent job, plus the receptionist was very skilled and pleasant to greet people five star's

Quick. Looks Great. Good Communication

Well done in a timely manner.Thanks

Great people, great service. Completed everything with great quality and on time.

The only thing is that they started the car almost week after drop off. I would be nice just to have a text or call so I knew. But once they started I was updated regularly

The repair was completed to perfection! Everyone I dealt with was wonderful and Shanna was an absolute joy to work with. I will gladly recommend.

Great experience getting my car repaired after being hit from behind & the staff is wonderful & helpful here! Thank You again