Steve and Tamara and Wanda were my three main points of contact for my repair service. Wanda helped me with figuring out who to talk to and get everything set up. She was also pivotal with contacting the insurance company and helping with me getting put into a rental. She was a very nice, understanding and helpful associate and she really puts you in a good mood despite the fact that you’re most likely coming in with a problem. Tamara was excellent with alerting me to every step of the repair process and being my main point of contact for any holdups, issues with insurance or asking the questions that I needed to know about. She was very aggressive about making sure I was being treated properly by the insurance company that was footing the bill for the repair (I was a claimant against someone else’s insurance). Though I had problems with the insurance company, I felt like she had my back every step of the way and I knew I was in good hands. Steve was the behind the scenes operator and if there was a delicate situation, he was the one calling me and guiding me through the process. He was very thorough with his explanations and I could tell that he has been in this position long enough to have seen it all; the good and the bad. He is very committed to building a longstanding customer relationship and with the excellent work performed on my Civic Si repair, as well as Wanda and Tamara’s top of the line service, they have found one. The door and the body repair make the driver’s side of the car look brand new. If I have any other damage, my first step will be to call Hendrick Collision.
Steve,Tamara and the crew were amazing to work with. They went above and beyond for my family and we will be forever grateful. We would highly, highly recommend this team of fine people. They are family now! 10's across the board....
My car was like new again.
Job well done! Fast turnaround time
On a ten scale I give the collision center 10! Fast, efficient & courteous ????
Friendly, easy to work with and very a professional team. It was very clean inside and outside of the building. I am very pleased with the repair. They did a great job!
Jason was awesome. My expectations were exceeded!
I received great customer service from Jason, Tamara, and Wanda. Thank you!
Excellent communication! Jeep looks great! They did an awesome job!
Great experience. Great team.
They contacted me on every step of the repair. It made me feel at easy about my repair. Everyone was very help and professionally.
From the front desk to every agent they where outstanding and respectful. The work that was done made the rest of my truck look like it needed help. Lol. Thanks for everything.
I found them to be very professional and courteous. Would use service again if needed.
Honda collision kept us updated on the status of our car and what repairs were being done. We felt the repairs were done to our satisfaction and in a timely manner.
Very happy with the service I received. I would definitely choose Hendrick again. Thanks for everything.
The team was exceptional and I would definitely use them again (hoping I wont have to though)
Steve kept us up to date on everything that was going on, and we got our car back a couple of days early. It looks great and we are extremely pleased with our experience. Thanks for everything.
Thank you for keeping me informed on the status of the repair. I was very pleased with my repair and was thrilled that it was complete before promised. Thank you. ????