Body Shop

Real Reviews From Verified Customers

Dylan R.
Vehicle Make : Toyota
5 out of 5
5/13/2023
Great job
Walter W.
Vehicle Make : Toyota
4 out of 5
11/21/2022
The repairs were good enough that I could not tell that there had been damage. The only thing was the paint fume odor in the car.
**** P.
Vehicle Make : Buick
4 out of 5
9/18/2022
I've already sent positive comments about my Hendrick's service. TAPisani
Bradley P.
Vehicle Make : Toyota
5 out of 5
9/9/2022
Thanks to Chris Mathis for his continued follow up throughout the process.
Paul C.
Vehicle Make : Kia
2 out of 5
9/4/2022
Great service, nice paint job, but have an unresolved question regarding cruise control, which is not working, after front bumper reassembly.
Kevin K.
Vehicle Make : Toyota
1 out of 5
8/14/2022
Still in progress, bumper problem. Poor communication, supply chain issues( not really Hendrick criticism), went in for 5 days, came out 2 ****/2 weeks, just disappointed
Daniel J.
Vehicle Make : Kia
5 out of 5
6/26/2022
Matt Darington great customer service representative. He is an asset to the Hendrick's / USAA partnership.
Cora T.
Vehicle Make : Chevrolet
4 out of 5
6/12/2022
So far everything seems to be fine.
Delvin H.
Vehicle Make : Toyota
4 out of 5
5/8/2022
Matthew Darrington was great to work with on a challenging situation with my insurance company. He gave great advice that had my best interests in mind. The only improvement suggestion would be to figure out why I wasn't able to receive the text notifications. Something was wrong with the software system that prevented me from getting the automated updates he was trying to send.
Ryan B.
Vehicle Make : Volkswagen
4 out of 5
4/28/2022
Every part of my experience was great.
Valeria M.
Vehicle Make : Kia
1 out of 5
4/13/2022
First I had to call back to after waiting for someone to get back to me to even get my car scheduled for repairs and then it was suppose to be take a week and be done on Friday and it was not done until Monday and again I had to call back to see when I could pick it up. And after all that and now 3 weeks after picking my car up I was being hounded by the rental company to return the car that I was told to leave at the dealer and they would call the rental company and have them pick it up. Total lack of communication and very disappointed.
Laura B.
Vehicle Make : Chevrolet
5 out of 5
3/29/2022
Everyone was so accommodating and easy to work with. This was by far one of the best auto repair experiences I’ve had!
Jill L.
Vehicle Make : Chevrolet
5 out of 5
3/1/2022
Beautiful job !
Todd C.
Vehicle Make : Ford
1 out of 5
2/25/2022
The service department did not fix the problem with my car. I just took my car to Bob ****Ford and they informed me Hendrick did not properly install the hub and wheel bearing assembly.
Paul B.
Vehicle Make : Toyota
5 out of 5
2/24/2022
All went very well, thank you
Warren A.
Vehicle Make : Chevrolet
5 out of 5
2/21/2022
Just tell Matt I’m very happy with my repairs.
Jennifer F.
Vehicle Make : Toyota
3 out of 5
2/18/2022
Detail wash outside of vehicle before delivering to customer, still had blue marks on passenger side
Tom K.
Vehicle Make : Chevrolet
5 out of 5
2/14/2022
Great work!
David W.
Vehicle Make : Acura
4 out of 5
2/14/2022
Great quality of bodywork and paint.
Rachel H.
Vehicle Make : Ford
5 out of 5
1/31/2022
Sustain the outstanding service you are doing: thanks for being professional and understanding/ kind to me.

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