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Body Shop Review Summary

5 star 110 reviews 71%
4 star 22 reviews 14%
3 star 3 reviews 2%
2 star 8 reviews 5%
1 star 13 reviews 8%
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(All Vehicle Makes)
Daniel H.
Vehicle Make : Dodge
2 out of 5
4/1/2024
i regret not taking my car to sunflower. everything is always excellent. everytime i look at my car and see the front bumper sag amongst other things.. i would bring it back but it’s not like anything is going to be done. when i read replace front bumper i think new. i’m wondering if this was pulled off another challenger. also the paint job.. there are scratches under the paint where I myself had put scratches with sanding paper to redo the front bumper before I got in a wreck. this repair also has zero longevity. The only way to make this right is to rip off the entire front of this car and redo it. it hasn’t been a month in the front bumper is sagging and not flush. I’m looking forward to having continual problems in the near future with twisty ties and extension cords…
Ann H.
Vehicle Make : Toyota
1 out of 5
3/31/2024
I paid Hendricks collision at the time I picked up my car on March 15th. I told them Cincinnati Financial had sent me a check to cover the cost and Farmer’s insurance was no longer involved. On March 21st Hendricks billed Farmers anyway. This caused Farmers to sent a subrogation claim to Cincinnati. This caused Cincinnati to cancel the check they sent to me. The bank charged me for the canceled check. Hendricks has their money for the repairs paid my me plus a small check from Farmers. They ‘doubled dipped’. I am extremely unhappy about this mess.
Phil S.
Vehicle Make : Nissan
1 out of 5
3/23/2024
On the drivers side view mirror, there were a couple scratches and paint scraped off that should have been repaired as part of this. I think they just didn’t see it and I didn’t notice it wasn’t on the original estimate. The searches were on the underside of the mirror. I don’t really have the time or resources to drop the car off for more work, it just isn’t worth that much time and inconvenience, so I’ll just have to try to touch it up myself. The door and panel replaced seemed to be good quality work.
Kyle M.
Vehicle Make : Chevrolet
5 out of 5
3/16/2024
Customer service and all work were great
Melissa M.
Vehicle Make : Jeep
1 out of 5
2/17/2024
The door that was replaced is sticking and hard to close. There is a piece loose next to the door. I was without a car for 3weeks now have to take it back in not knowing if I have to leave it again. Also I had to contact you to find out when I could expect my car to be done. I never received any communication on the progress. Luckily I was able to work from home those 3 weeks.
William Y.
Vehicle Make : Toyota
5 out of 5
2/9/2024
Great service
Baila G.
Vehicle Make : Toyota
1 out of 5
1/19/2024
Fuel gage stuck on F. Problem not resolved. No one returns calls. Please advise
Guillermina A.
Vehicle Make : Chevrolet
1 out of 5
1/14/2024
Trail boss decal is offset,missing edge door guards
**** T.
Vehicle Make : GMC
5 out of 5
12/15/2023
Communication was great; very pleased with work performed.
Aaron W.
Vehicle Make : Jeep
5 out of 5
11/17/2023
Thank you Chris!!
Michael B.
Vehicle Make : Subaru
5 out of 5
11/13/2023
Excellent service. Car door looks beautiful. Perfect repair.
Bessie W.
Vehicle Make : Chevrolet
5 out of 5
10/1/2023
Very professional work, well done. Very happy with my experience.
Pattie P.
Vehicle Make : Toyota
5 out of 5
8/14/2023
you guys did a fantastic job!
William B.
Vehicle Make : Chevrolet
5 out of 5
8/5/2023
Everyone I talked with was very nice and helpful. They also washed the car when I picked it up. I felt good about the service.
Anne R.
Vehicle Make : Toyota
5 out of 5
7/30/2023
Excellent service & repair!
Steven W.
Vehicle Make : Subaru
5 out of 5
7/2/2023
Matt was very helpful!
Maria S.
Vehicle Make : Toyota
5 out of 5
6/30/2023
Staff was friendly and got my car done sooner than expected, great service
Amirhossein K.
Vehicle Make : Toyota
1 out of 5
6/26/2023
It took them forever to give me a quote for my windshield and I finally gave up on it. They also charged me 180 dollars for putting a clip and did not even fix the light.
Sara H.
Vehicle Make : Volvo
5 out of 5
5/20/2023
Matt was very easy to work with and responsive. The work was finished waaaaay before promised, which was awesome. Better to under-promise and over-perform than the opposite.
Michael G.
Vehicle Make : Nissan
5 out of 5
5/14/2023
You a very good job I’m happy with it

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